VIP Hospitality Associate

We're defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming.
Here, "impossible" isn't part of our vocabulary. You'll face some of the toughest but most rewarding challenges of your career. They're worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers.
The Crown Is Yours
As a VIP Hospitality Associate, you'll play a key role in the growth and development of our VIP user base by driving the logistics and execution of can't-miss VIP experiences. If you are detail oriented and all about exceeding customer expectations, then we know you'll love it here!
What you'll do as VIP Hospitality Associate

• Coordinate hosting experiences for our VIP players, including suite hosting at sporting events, concerts, golf outings and more!
• Partner with our Player Development team to gain insights on player preferences for hospitality within a given region of states
• Utilize gifting within experiences to ensure players are happy and engaged
• Manage player communications process for events within your region - distributing tickets, leading player communication (event logistics)
• Design standalone or add-on hospitality events to showcase the DraftKings brand and leave customers "wow-ed"
• Liaise with player development state reps to identify key learnings following an event and brainstorm ways to improve events year over year
• Consistently striving to improve the DraftKings VIP experience, thinking critically and creatively about ways to make our hospitality the most impactful it can be
• Become an expert on your region of states - constantly staying up to date on key sporting events, concerts, restaurants, venues and other marquee events that would be of interest for our VIP customers

What you'll bring

• You are passionate about improving the customer experience, solving problems, and driving positivity.
• Minimum 1 year of related experience in the Gaming, Hospitality, or Events industries.
• Well-organized and high attention to detail, with the ability to work on multiple projects simultaneously often under challenging time constraints.
• Excellent customer service and communication skills
• Bachelor's Degree in Business, Marketing or related field.
• Have an ability to obtain and maintain required State Gaming Licenses.

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Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.
The US base salary range for this full-time position is $48,160.00 - $72,240.00, plus bonus, equity, and benefits as applicable. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range and how that was determined during the hiring process.