Virtual Assistant (TMM0001)

hammerjack is an innovative Australian company that specialises in offering top-tier skilled professionals in various fields, including but not limited to Administration, Finance and Accounting, IT Programming, Engineering, Sales and Marketing, and many others.

Whether you prefer a hybrid or work-from-home setup or the full office experience, hammerjack provides all employees with the opportunity to enjoy the benefits of an eco-friendly workplace, a playroom, free meals, and unlimited access to a built-in bar stocked with drinks and snacks.

It's a place where professionals are inspired to advance and innovate, adapting to the "new normal" of today's world.

What’s in it for you?

• Competitive Salary
• Flexible work Arrangement (Hybrid Work Setup)
  
• Retention Bonus (Up to Php 100,000)
• Health Coverage for you and one of your qualified dependents on Day 1
• Day shift (AU Time zone) + Fixed Weekends Off
• Paid Time Offs - can be converted into cash
• Government Mandated Benefits – 13th-month pay.
• Group Life Insurance

Additional Perks and Benefits:

• Work from Home Equipment Provided
• Free Access to Bar (Unli Premium Coffee, Soda, Tea, and Booze)
• Free Meal every Wednesday
• Monthly Employee Engagement activities
• Wellness Programs
• Townhall Events
• Christmas Events, Year-end Parties
• Outings
• Team Building
• Acoustic Jamming Sessions

DUTIES AND RESPONSIBILITIES

• Prepare and Arrange Internal Filing System. (Creating Folders/Client Docs).
• Filing of Documents (Paperless) into Database
• Updating and maintaning client details
• Prepare client letter templates
• Arrange Quotations using online systems
• Preparation of renewal requests for updates and document preparation
• Claims Management in CRM
• Email Management
• Marketing campaigns – Online Advertisements in different platforms (Facebook, etc.)
• Record customer payments
• Communicate progress and/or report issues.
• Ad hoc tasks

QUALIFICATIONS

• At least 3-4 years of experience in Virtual Admin space.
• Proven experience in providing virtual administration.
• Experience in Microsoft Suite (Word, Outlook, Teams, etc.)
• Knowledge or working experience with Facebook Business Suite is an added advantage.
• High attention to detail
• Self-confidence: ability to take on projects/tasks and speak with clients.
• Strong organizational, project management and problem-solving skills with implacable multitasking abilities
• Ability to follow process and work independently.