Virtual Medical Record Specialist

Nuance's Virtual Medical Record Specialist, or what is internally called a Copy/Paste Quality Documentation Specialist (QDS), provides copy/paste support for pasting medical documentation summaries into the EHR. Specialists support healthcare providers and their patients by using an emerging technology platform to copy confidential medical documentation summaries of patient encounters and paste them into the EHR. Our team saves time for providers by delivering accurate documentation within hours of patient visits and make healthcare functional and efficient by allowing providers to keep their focus on their patients.
Full Time, Benefits eligible, 100% Work from Home
12p-8:30p EST
Our team seeks candidates who are passionate about medicine and desire to impact the future of healthcare. We are looking for quick learners who have high attention to detail, have a strong desire to be part of larger team and who strive for continual learning and improvement. Successful candidates will be eager to learn new technology and be open to making changes as new technologies evolve. Training will be provided through our training program.
Responsibilities

• Achieve proficiency in navigating multiple EHRs and enter clinical reports and data directly into customer EHRs, adhering to specific clinic guidelines and workflows.
• Maintain a high-quality standard and adhere to account-specific documentation which delineates copy/paste requirements into the EHR for our customers.
• Collaborate with managers on feedback from providers and successfully resolve issues.
• Manage completion of tasks within specified contractual turnaround time.

Required Qualifications/Experience

• Experience on Monument Health and and access to their EHR required.
• Experience required in a medical office, clinical or healthcare documentation or similar academic setting.
• Familiarity with medical terminology.
• Ability to work independently in a secure and private location with a reliable high-speed internet connection.
• Ability to participate in live video chat and screen sharing sessions for training.
• Experience with the Microsoft Office 365 or other cloud-based productivity tools.
• Experience as a medical scribe or a transcriptionist preferred but not required.
• Familiarity with Electronic Health Record Systems; Epic experience is highly preferred.

Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.
Nuance celebrates diversity and is proud to be an equal employment opportunity and affirmative action workplace. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, military and veteran status, disability, genetics, or any other category protected by law or Nuance policy. If you need an accommodation because of a disability for any part of the employment process, please call 781-565-5086 and let us know.