Visual Manager - Covent Gardens

JOB TITLE: Operations Manager 

Role Objective: 

• The Visual Manager is a critical member of the store leadership team accountable for bringing Alo’s visual and product strategy to life in the store. This individual is passionate about planning, product knowledge, analyzing reporting and visual execution – all with a lens on driving efficient and effective visual merchandising. This role’s north star is pointed at ensuring that the store is customer-ready at all times. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

  Visual Leader 

  • Oversee and support execution of key operational and visual processes  
  • Champion strong visual standards for the salesfloor by leveraging business performance data 
  • Lead strategic product presentation and merchandising by ensuring product recovery, restock, destock, and making visual merchandising change in accordance with directive and partnership of General/Store Manager  
  • Effectively plans Visual floor changes through payroll management and adapting visual support to the needs of the business. 
  • Own visual direction from planning through executing to meeting company expectations, budgets, timeline 
  • Utilizes reporting tools in partnership with management to identify business opportunities with product placement, outfitting, and stock levels. Makes changes as necessary 

  Business Leader  

  • Represent the business in meetings and on conference calls, in partnership with General/Store Manager 
  • Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning) 
  • Future planning workflow business needs to protect optimal performance 

  People Leader 

  • Ensure that the Visual team exudes Alo's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do 
  • Leads a team through accountability, continuous coaching, development of talent, and elevating effective communication throughout the Operations and Visual team 
  • Establish internal & external pipeline through succession planning and recruitment strategy 

  Flow Experience Leader 

  • Oversees the execution of deliverables on sales floor, achieving KPI’s, while protecting operational efficiency and visual sets 
  • Collaborates and implements General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support organizational goals and to achieve visual and sales floor KPI’s 
  • Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

  
   

Assistant Manager Leadership Qualifications 

• Prior leadership experience in retail or related industry   
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written 
• Agile with the ability to handle multiple tasks in a changing environment 
• Highly Motivated by driving business in a fast-paced, innovative environment 
• Business owner mindset with an entrepreneurial spirit  
• Independent work ethic, time management skills, and personal accountability  
• Aligns with and embodies Alo’s Guiding Principles 
• Proof of right to live and work in the UK 

 
Visual Manager Schedule 

• The Operations Manager role is a full-time role with a 40-hour workweek (5 days) In an effort to build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts, which may be subject to change. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO Yoga does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. 
 

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing [email protected].We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

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