Vocera System Administrator (Remote)

Work Flexibility: Remote

What you will do: The Vocera System Administrator is responsible for ensuring successful and continued adoption of Stryker’s Vocera product solution. 

• Manage multiple Vocera customers and databases: Establish and document processes for maintaining data integrity; Work with clinical departments to keep various database entities current
• Manage Vocera servers including software updates, OS maintenance, backups, and collaborate with the customer on anti-virus, server monitoring and disaster recovery practices
• Manage Vocera devices: Maintain accurate inventory records, manage the RMA process and spares pool, and document all processes
• Train users to use Vocera effectively: Collaborate with the customer to establish, document, and deploy sustainable training processes for new hires, current employees, and refresher training
• Deliver advanced training and support for super users and clinical educators and develop and deliver ‘train the trainer’ sessions to clinical educators to create a sustainable training process
• Provide on-site and/or remote proactive support for reporting and resolving end user issues, including issues with Vocera equipment, database and training and answering end user questions

What you need:

• Bachelor’s Degree in Nursing, Healthcare Informatics, Business Administration, Information Technology or 6+ years of additional relevant work experience
• 4+ years clinical or Healthcare IT (HIT) experience required
• Experience supporting the Vocera solution set and database required
• Demonstrated experience supporting clinical end users through rounding and training in a customer facing role preferred
• Experience with clinical workflow analysis and design preferred
• Proficient with MS Office, especially Excel
• Must be a US Citizen with travel up to 25% within the US and potential for international travel

$85,500.00 to $140,100.00 salary plus bonus eligible + benefits. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors.

#IND1

Travel Percentage: 30%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.