VoIP Developer

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You'll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

The Technology, Product, Experience (TPX) organization works at the intersection of media and technology and our innovative teams are continually developing and delivering products and next-generation technologies that transform the customer experience. The Comcast Network and CONNECTivity (CONNECT) organization is a highly agile, fast-paced, dedicated group at the forefront of change focused on innovating, building, and operating the best in class, most reliable access network for our customers.

Overview of the Role:

The Communications Engineering team has the responsibility of building and supporting products and features that provide an exceptional user experience for our Syndication Voice customers. This role is responsible for developing and operating backend components of a real-time communications platform including but not limited to VoIP softphone, Conferencing, Screen Share and Restful API Services. This candidate will be part of a DevOps team made up of diverse individuals with varied experience levels from Junior to Expert. Looking for a Senior Developer to assess the existing platform and work with the team to scale, harden, optimize and build new features to improve the customer experience.

Job Description

Preferred Skills & Experience:

• Hands-on experience with Open Source Software
• Extensive knowledge of VoIP technologies including SIP protocol
• Knowledge of telephony software, e.g. Freeswitch, Jitsi, Broadsoft, etc. is a plus
• Working knowledge of SQL and NoSQL databases
• Experience working in cloud infrastructures like AWS, Open Stack, and VMware
• Scrum experience a plus

Core Responsibilities:

• Partners with Engineering project Manager to provide consultative direction and Develops long term objectives and plans to determine resources, technology and course of action to achieve results.
• Works with Other members of cross functional teams, joint ventures, third party vendors and Company's product managers and marketing teams to deliver quality products, in a timely fashion, that meet defined requirements.
• Establishes and maintains working relationships within NE&to, product development teams, joint ventures, vendors and contractors.
• Participates in Company product lifecycle process. contributes to and/or creates product and technical requirements, detailed design Documents including transaction, capacity and bandwidth models, systems definitions, and operational procedures as part of this process.
• Understands key business drivers and Applies the knowledge of internal/external business issues to improve products and services.
• Anticipates and Interprets customer needs, assesses requirements and identifies solutions.
• Ensures that projects are properly accepted into the Engineering team, worked on in a timely and efficient manner and smoothly transitioned into quality assurance and operations teams.
• Interprets internal/external business issues and recommends complete solutions based on best practices and Proven technologies.
• Takes a broad perspective to identify innovative solutions.
• Provides guidance for the performance and reliability of various cross platform applications and services. Ensures that system failures are restored in a timely manner.
• Participates in the review of failures and Provides feedback to prevent future occurrences.
• Consistent exercise of independent judgment and discretion in matters of significance.

About Our Perks & Benefits

We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated.

Here's a look at just some of the perks and benefits we make available to our US-based employees:

• Medical & Dental
• 401(k) Savings Plan
• Generous paid time off
• Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.
• Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet.
• Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.

Learn more at https://jobs.comcast.com/life-at-comcast/benefits (https://jobs.comcast.com/life-at-comcast/benefits)

Reasonable Accommodation:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality-to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

7-10 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.