VP, Account Management

Big Spaceship is an Agency of Progress, applying intelligence, creativity, and craft to help clients understand themselves, their customers, and the larger culture. Regardless of the size of the organization or where they are on their journey, they all must move forward. For some, this requires incremental change. For others, transformation. Big Spaceship is designed to build brands the way people experience them - where Stories, Systems, and Communities meet. Our client relationships span different industries and brand life stages: from start-ups like Lightricks to established Fortune 500 companies like JetBlue, JPMorgan Chase, PepsiCo, and Starbucks, among others.

We are looking for a VP, Account Management to take a key position at Big Spaceship. This role requires a true leader who has experience with 360 campaigns - digital, social, web, video, and content and a strong ability to identify white space opportunities. Plus an innate curiosity about internet culture and the ability to champion Big Spaceship's work, culture, and process.

Roles + Responsibilities:

• Partners with Director level through CMO-level client contacts across business units, while maintaining a presence with the day-to-day client team
• Is very comfortable acting as both an extension of the BSS leadership team, as well as our client's leadership team. A true partnership, in the effort to build and grow relationships, is key
• Is a student and teacher of the marketing world constantly learning/evolving and helping to disseminate that information to the rest of the team
• Leads multiple tracks of campaign development and management work
• Possess the ability to sell advanced strategic concepts, drive initiatives, and live the Agency's values
• Demonstrate micro and macro knowledge of the client's business with continuous research of the brand, its categories, and competitors
• Demonstrate micro and macro knowledge of the advertising industry and how to get great work done
• Responsible for the development of the highest quality creative work by sharing knowledge of the client/business/brand and demonstrating strong creative judgment
• Have a finger on the pulse of clients' cross-channel marketing, including social presence, social trends, and channel shifts
• Devises short-term and long-term brand, social, and digital strategies in partnership with senior strategic and creative leadership
• Ensures smooth running of finances and administrative systems
• Has experience with scoping, timeline creation, project management, margin, and revenue growth
• Problem solves day-to-day account issues as needed
• Looks for additional business opportunities for the agency and growth opportunities for clients
• Manage direct reports
• Have a perspective on the account discipline practice and a passion for contributing to discipline culture
• Will be reporting to the Managing Director, Account and interacting closely with the agency C-suite

Requirements

• 12+ years as a brand steward and business partner to senior-level clients; with at least 8 years within the marketing and advertising space
• Candidate based in the midwest (Chicago area) or west coast (Seattle area) or open to relocation to one of these areas.
• Travel Required in this role about 15-25% (roughly one week a month)
• Experience with tech and CPG clients is preferred but not required
• Experience in delivering/managing integrated marketing campaigns required
• Experience working with VP-level and C-suite Agency Team
• Experience fostering and owning relationships with VP-level and C-Suite Client team
• Experience in delivering/managing multiple integrated social marketing campaigns at once is required
• Experience managing a large multidisciplinary global account
• Excellent communication/presentation skills
• Excellent management skills
• Ability and proven track record in selling cross-disciplinary work
• Has directed a portfolio of business exceeding multiple millions in revenue
• Ability to understand, interpret, and report on all financial aspects of the account. Including actuals, projections, margin, and overall health
• Experience fostering and owning relationships with VP-level and C-Suite Client team