VP Data Analytics and Insights

About Us: 

Pager Health is a connected health platform company that enables healthcare enterprises to deliver high-engagement intelligent health experiences for their patients members and teams through integrated technology AI and concierge services. Our solutions help people get the right care at the right time in the right place and stay healthy while simultaneously reducing system friction and fragmentation powering engagement and orchestrating the enterprise. Pager Health partners with leading payers providers and employers representing more than 28 million individuals across the United States and Latin America.    

We believe that healthcare should work for everyone.  We believe that it’s too important to be as cumbersome and difficult as it is.  And we believe that there is a better way to deliver a simplified more meaningful healthcare experience for all – one that we’re determined to enable.  

RESPONSIBILITIES:  

Data Strategy & Vision: Define and own Pager Health’s enterprise-wide data and reporting strategy. Establish a unified vision for how data is collected governed analyzed and shared across the organization to support both internal decision-making and client-facing insights. Act as a strategic advisor to executive leadership using data to identify opportunities to create protect and expand enterprise value across growth efficiency and client impact. 

Shared Services Leadership: Build and lead a centralized Data and Reporting shared services function by bringing together existing data and reporting teams currently embedded across the organization. Create clarity around ownership operating model priorities and standards while ensuring strong partnership with functional and product teams. 

Internal Analytics & Reporting: Own enterprise-wide dashboards KPIs and measurement frameworks ensuring a single source of truth for executive and functional decision-making.  Ensure Pager Health uses data effectively to drive business performance operational efficiency and strategic decision-making. Develop scalable internal reporting frameworks and dashboards that provide clear actionable insights to executive leadership and functional teams.   

Client-Facing Data & Insights: Oversee the development and delivery of high-impact client-facing reporting and analytics that demonstrate the value outcomes and meaning of Pager Health’s services. Partner closely with Client Success Product Sales and Marketing to ensure data storytelling supports growth retention and expansion. 

Data Architecture & Governance: Partner with Engineering and Product to guide data architecture tooling and pipelines to ensure data quality consistency scalability and security. Establish governance standards definitions and best practices to create trust in data across the organization. 

Cross-functional Collaboration: Work closely with Product Engineering Client Success Operations Finance and Executive Leadership to align data initiatives with business goals. Translate complex data concepts into insights that are accessible to technical and non-technical stakeholders. Lead cross-functional alignment on what is measured how it is measured and why it matters creating shared accountability for data quality and outcomes. 

Team Development & Mentorship: Provide leadership mentorship and professional development to data leaders and individual contributors across analytics reporting and data engineering disciplines. Foster a culture of accountability curiosity and continuous improvement. 

Prioritization & Delivery: Manage and prioritize a portfolio of internal and external data initiatives balancing short-term reporting needs with long-term strategic investments. Ensure timely delivery of high-quality reliable insights. 

Continuous Improvement: Champion continuous improvement in data tooling reporting automation data literacy and analytical rigor. Identify opportunities to reduce manual effort improve self-service access and increase the overall impact of data across Pager Health. 

Innovation & Measurement: Stay current on data analytics and reporting trends within healthcare and technology. Introduce new approaches to measurement visualization and storytelling that elevate how Pager Health understands and communicates its impact. 

IDEAL CANDIDATE:  

• 8+ years of experience in data analytics reporting or business intelligence roles including leadership of multi-disciplinary data teams. 

• Proven experience defining and executing an enterprise data strategy that supports both internal stakeholders and external clients. 

• Demonstrated success building or leading shared services or centralized data functions across complex organizations. 

• Strong understanding of data architecture data pipelines analytics platforms and reporting tools with the ability to partner effectively with engineering teams. 

• Experience delivering client-facing analytics or reporting in a SaaS healthcare or services-oriented environment. 

• Exceptional ability to translate complex data into clear compelling insights and narratives for executive client and operational audiences. 

• Strong cross-functional collaboration skills with experience influencing without direct authority. 

• Excellent written and verbal communication skills capable of aligning diverse stakeholders around a common data vision. 

• Highly independent strategic and curious with a bias toward action and continuous improvement. 

• Experience in healthcare digital health or regulated environments preferred but not required. 

For Colorado Nevada New York and Washington DC-based employment: In accordance with the Pay Transparency laws the base salary range for this position is $250000 to 275000 The compensation package may include commissions stock options plus a range of medical dental vision financial generous PTO stipends for professional development and wellness benefits.  

What We Do

Pager’s virtual care platform enables healthcare organizations to help their members and patients navigate the entire healthcare journey with a personalized connected care experience. By bringing together clinical and service teams onto a unified collaborative communication platform Pager enables delivery of a complete set of virtual care services including triage telemedicine appointment scheduling prescriptions labs and care advocacy to help your members make better health and benefits decisions. Pager was founded in 2014 in New York City and its platform supports over 15 million people across the United States and Latin America. For more information visit pager.com.

Why Work With Us

Our teams are made up up passionate individuals who care about our mission and enjoy working together! At Pager you'll have the opportunity to shape and stretch your own career while making a real impact in today's healthcare landscape!

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