VP, Data & Analytics Manager

Job Description VP, Data & Analytics Manager
Are you constantly identifying new ways to leverage data to solve unknown problems and answer unasked questions? Would you like to be part of a team that seeks the stories in data that illuminate big investments that will best serve and delight clients? JPMorgan Chase needs curious, passionate data scientists and analytics leaders to drive the transformation of data into insights that identify "aha!" moments and enable business breakthroughs.
The Data & Analytics team is the engine that powers JPMorgan Chase with insights to create competitive advantages for our business and deliver value for our customers. We have unified data and analytics talent across the firm and encompass a variety of disciplines including data science, reporting, quantitative analytics, and data governance. Within this organization, the Decision Sciences team leverages industry-leading data-driven techniques to convert data into meaningful insights that enable the firm to drive value and an outstanding customer experience.
The Consumer Bank Sales Science team provides expertise in data science & analytics to improve productivity and optimize sales performance for our bankers across the firm. The team leverages industry-leading tools, processes and analytics to convert data into meaningful insights that enable Consumer Bank's sales leadership to drive value and an excellent customer experience for their business programs.
We are seeking a Vice President to lead assignment analytics and manage a team of dedicated data scientists. In this role, you will focus on answering questions such as which branch and which banker should a customer be assigned to, how many customers should each banker's book include to maximize effectiveness, and when should a customer be assigned to a branch banker vs. a remotely-located "virtual banker"? Reporting to the Executive Director of Consumer Bank Sales Science, you will also work with business partners to develop new strategies, tests, channels and regional/national pilot programs to improve banker effectiveness and customer experience.
The ideal candidate has a well-rounded skillset, as this role combines hands-on analytics work, team management, and independently owning business stakeholder relationships and communication.
You are a strong candidate if you:

• Have a unique combination of technical skills, storytelling ability, and intuition to understand what is happening to data from inception to model to business decision
• You have experience managing small teams of data scientists - but you are also willing to roll up your sleeves and code
• Think R is more than a letter, Python is more than a snake, and Java is more than an island or coffee bean; you have programming skills needed for both the computational aspects of big data as well as working with statistical models
• Like to focus on practically solving real business problems, not just boosting model performance curves
• Are a strong communicator who can translate technical topics into intuitive business language
• Have a track record of working with and influencing cross-functional business partners
• Are excited about working in a fast paced environment with the ability to deliver at a high level while juggling a large book of work
• Have a Bachelor's degree with 7+ years of experience in a related discipline or 5+ years and a Masters or PhD in related field.

About Us Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.