Job Description
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content which we distribute across our portfolio of film television and streaming and bring to life through our global theme park destinations consumer products and experiences. We own and operate leading entertainment and news brands including NBC NBC News NBC Sports Telemundo NBC Local Stations Bravo and Peacock our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios including Universal Pictures DreamWorks Animation and Focus Features and the four global television studios under the Universal Studio Group banner and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences including Universal Orlando Resort home to Universal Epic Universe and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.
Our impact is rooted in improving the communities where our employees customers and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
At NBCUniversal we believe in the talent of our people. It's our passion and commitment to excellence that drives NBCU's vast portfolio of brands to succeed. From broadcast and cable networks news and sports platforms to film world-renowned theme parks and a diverse suite of digital properties we take pride in all that we do and all that we represent. It's what makes us uniquely NBCU. Here you can create the extraordinary. Join us.
Job Description
NBCUniversal is seeking a dynamic and experienced Vice President of Enterprise IT Operations HQ within our Workplace Operations team. The successful candidate will oversee all aspects of Enterprise IT Operations for NBCUniversal's Global Headquarters New England and Mid-Atlantic offices. This role requires a visionary leader with a proven track record in transforming IT services and leading high-performance teams to drive organizational success.
Responsibilities:
- Lead and manage the operational oversight of all Enterprise IT functions within New England and the Mid-Atlantic region ensuring seamless and efficient day-to-day operations.
- Lead and manage the operational oversight of the TechLine and TechBar services ensuring seamless and efficient day-to-day operations.
- Build mentor and lead a team of IT professionals fostering a culture of accountability and performance.
- Serve as the designated escalation point for the East Coast region.
- Spearhead the planning execution and delivery of IT projects aligning with the company's strategic goals and operational requirements.
- Cultivate a culture of innovation and continuous improvement leveraging technology to optimize business processes and user satisfaction.
- Develop and maintain strong relationships with internal stakeholders external vendors and technology partners to ensure alignment with NBCUniversal's strategic objectives.
- Ensure compliance with industry standards security protocols and legal requirements in all IT operations.
- Own and manage the IT operations budget including forecasting and cost optimization.
Qualifications
Requirements:
- Bachelor's degree in computer science media studies or a related field; MBA in Strategic Leadership and Business Policies preferred OR relevant work experience.
- 15+ years of progressive IT leadership experience including at least 5 years in a senior operations role.
- Experience in leading large-scale IT operations and technology management preferably in a global enterprise environment.
- Demonstrated success in implementing multi-million-dollar technology projects and innovations.
- Proven ability to lead and manage cross-functional teams fostering collaboration and high performance.
- Strong strategic planning project management and organizational skills.
- Excellent communication negotiation and stakeholder management abilities.
- Deep understanding of the latest technology trends enterprise IT solutions and best practices.
Desired Characteristics:
- Experience in managing IT support TechBar services Service Delivery and Executive Support in a 10000+ employee enterprise.
- Track record driving transformation in enterprise operations through cloud-based collaboration solutions and technology innovations.
- Proficient in managing product life cycles from conception to launch with a focus on user experience and quality assurance.
- Exposure to Ai driven initiatives across an enterprise.
This position is eligible for company sponsored benefits including medical dental and vision insurance 401(k) paid leave tuition reimbursement and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $230000 - $260000 (bonus and long-term incentive eligible)
Additional Information
As part of our selection process external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race color religion creed gender gender identity or expression age national origin or ancestry citizenship disability sexual orientation marital status pregnancy veteran status membership in the uniformed services genetic information or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability you have the right to request a reasonable accommodation. You can submit your request to [email protected].
Skills Required
- Bachelor's degree in computer science media studies or a related field
- MBA in Strategic Leadership and Business Policies preferred or relevant work experience
- 15+ years of progressive IT leadership experience
- At least 5 years in a senior operations role
- Experience in leading large-scale IT operations in a global enterprise
- Demonstrated success in implementing multi-million-dollar technology projects
- Proven ability to lead and manage cross-functional teams
- Strong strategic planning and project management skills
- Excellent communication and stakeholder management abilities
- Deep understanding of technology trends and enterprise IT solutions
What the Team is Saying

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NBCUniversal Compensation & Benefits Highlights
- Parental & Family Support—Offerings include fertility and adoption assistance caregiving resources and paid parental leave for both primary and non‑primary caregivers indicating a strong family focus. Company materials highlight family‑building and caregiver programs as core parts of the package for eligible roles.
- Leave & Time Off Breadth—The U.S. package outlines vacation company holidays personal “myDays” caregiving days sick time and bereavement leave signaling breadth beyond standard PTO structures. This variety is emphasized across employer materials as a notable part of the offering.
- Retirement Support—Automatic 401(k) enrollment with dollar‑for‑dollar matching on a defined portion of pay and access to financial planning resources underscore support for long‑term savings. Materials also note that plan specifics depend on eligibility program and employee group.
NBCUniversal Insights
What We Do
From film television news theme parks interactive media and streaming our people are at the center of it all. Here we solve complex and business-critical problems. That’s why we’re looking for people to help us continue our evolution imagining and delivering the most innovative and disruptive products and services through the latest tech advancements in the industry. Here you can develop solutions. You’ll develop solutions that allow engineers to broadcast live TV from the comfort of their homes. These solutions will enable the use of our collection of hundreds of thousands of distinct intellectual properties across our film television and streaming brands. Here you can transform. You’ll make decisions and solve complex problems by leveraging insights that come from data building AI to help enable solutions to optimize every aspect of our content eco-system. Here you can build. You’ll build emerging immersive technologies that are used to power the broadcasts and streaming of global events like the Super Bowl and Olympics. You can create secure elastic cloud-based services connecting parts of our global platform ecosystem that effect tens of millions of viewers consumers and businesses that consume and love NBCUniversal’s content. And while you design build and architect your career we have the culture to make sure you’re supported. Here you can work and still live your best life! We’re leaders in our fields. We hire smart people and trust them to get the job done. We are never too busy to develop a fellow colleague. We understand our goals – or we ask. When we see something that needs doing – we do it. We make data-driven decisions. We fiercely believe in our talent and their growth. If you're ready to make an impact here you can.
Why Work With Us
For us it's more than just a work life. It's a daily passion. We take great pride in our legacy. We find fun in the challenge. We collaborate and inspire others. We're always creating always solving and always ahead of competition.
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NBCUniversal Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.






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05/19/2026
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