VP, Global Digital Sales

Ceremony of Roses (COR) is a music merchandising company based out of Los Angeles, California. Founded in 2017 by partner Brad Scoffern, COR sets itself apart from traditional merchandising by offering clients an elevated and specialized experience.

The Vice President, Global Digital Sales position at Ceremony of Roses is a role responsible for leading the company’s evolving digital operations. The overarching priority of this leadership position is strategic revenue growth across all online sales channels. Additional priorities include artist website development, client product launch strategies, online marketing campaigns, and strategic partner management.

The Vice President, Global Digital Sales will report directly to the CBO, and will work closely with the COO and account management team to ensure impactful results and exceptional client service.

• Lead all online merchandising initiatives for COR, including running day-to-day ecommerce operations, webstore development, customer service, digital partnerships, and performance reporting for the entire client roster.
• Manage and grow an agile team of ecommerce specialists and external development partners; Establish the organizational infrastructure and resources required to achieve ambitious revenue objectives.
• Own & optimize online customer acquisition & merchandising strategies. Develop reporting dashboards and KPIs against all key metrics (CAC, LTV, ROAS, CPL, CPMs etc). Track and present results/insights to senior leadership team on a regular basis.
• Partner with XFN partners within Sony Music to inventory current ecommerce workflows and partners; Design and implement a unified global GTM approach for artist ecommerce that drives ROI and best-in-class customer experiences in all key markets.
• Develop and implement a comprehensive online customer service strategy and resource model that keep customers happy and engaged.
• Supervise the creation and deployment of effective online marketing campaigns across paid media, email marketing, SMS and social channels.
• Establish a/b testing methodologies and other UX strategies built around improving site performance and reducing bounce rates.
• Implement effective merchandising and product stock levels reporting systems designed to improve the account team’s decision making related to product assortment and promotional plans.
• Provide thought leadership, innovation, and POVs on key digital initiatives and nascent technologies. Identify new areas of ecommerce opportunity beyond current offerings.

• You join an inclusive, collaborative and global community where you have the opportunity to fuel the creative journey.
• A modern office environment designed to foster productivity, creativity, and teamwork.
• Our Hybrid with Flexibility approach combines the flexibility of remote working with the benefits of in-person collaboration whenever we need to come together to do our best work. Managers will partner with their teams and employees to establish work arrangements that meet the business, team, and individual needs.
• An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching.
• Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition and student loans.
• We invest in your professional growth & development.
• Time off for a winter recess.

This position requires that the job candidate be fully vaccinated against COVID-19.  Please note that an applicant will be considered fully vaccinated two weeks after their second dose in a 2-dose vaccine series (Pfizer or Moderna), or two weeks after a single-dose vaccine (Johnson & Johnson’s Janssen vaccine).  The Company will consider requests for reasonable accommodations for documented medical reasons and for sincerely held religious beliefs in accordance with applicable law. Please do not include proof of vaccine status or any indication of a possible request for an accommodation when submitting your application materials.  If applicable, the Company will follow up with you directly to request proof of vaccination and to discuss any potential accommodations.

Sony Music is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law.