VP, Group Account Supervisor, Market Access

This position can be based remotely (working from home) or at our headquarters in Stamford, CT. 

About Lockwood: Lockwood collaborates with clients in the pharmaceutical, biotech, and medical device industries to identify effective, holistic, science-based strategies to address their objectives through market access communications. Our clients count on us to challenge their assumptions and help them creatively navigate around obstacles. From strategy through execution, we focus on accuracy, transparency, and scientific value to create programs that are evidence-based, clinically relevant, and contribute to the development of our clients’ brands. Over a third of our staff hold advanced scientific, pharmacy, or medical degrees, and most work from where they live. Because our flexible structure provides better work-life balance, we attract the best talent, facilitate their best work, and as a result, are more responsive to our clients, wherever and whenever they do business.

Summary: Vice President, Group Account Director – Market Access will operate on multiple levels, both internally and externally, to strategically manage the brand, product, agency product team and especially external client relations.

Responsibilities

• Demonstrate "Big Picture" thinking view of Brand and business and provide strategic contributions to success of Brand
• Aid in the construction of a marketing plan and contribute to a successful pitch
• Demonstrate the fiscal acumen to lead a profitable account
• Aggressively monitor fee performance to encourage/ensure
• Demonstrate ability to determine and negotiate budget needs, produce accurate and timely fee reconciliations, and provide input to development of the fee
• Communicate effectively and professionally both internally and externally
• Demonstrate good problem-solving and interpersonal skills
• Demonstrate ability to set priorities while handling multiple projects and to delegate work appropriately
• Remain calm despite high pressure situations
• Project a professional, positive attitude toward peers and clients within the department and the agency
• Maintain accurate time sheets
• Foster a positive team atmosphere demonstrating respect for peers and supervisors
• Assist other members of department/team as needed when workload allows
• Foster senior level partnerships with creative/account colleagues
• Act as a positive role model for agency at client and industry events
• Assign work to assure project deadlines are met
• Monitor overall workload to effect efficiency and assure that waiting or downtime is minimized
• Keep supervisor or department head apprised of any workload challenges/concerns on assigned team accounts that may necessitate hiring freelancers
• Monitor, review and approve direct report’s time sheets in terms of hours worked on specific jobs
• Provide constructive and direct ongoing feedback to direct reports
• Evaluate performance of direct reports and complete and deliver performance reviews
• Help supervisor manage and resolve staff issues including performance, personal presentation and internal interactions
• Recommend adjustments/additions to the roles and procedures of the department to achieve continuous improvement and efficiency across all accounts and/or specific accounts
• Help interview, train and orient new team members to the agency, department, and account(s) at the direction of department head
• Provide ongoing guidance to all team members and be available to them as a resource for account/agency/departmental policies, procedures
• Provide leadership within his/her department as well as across the agency
• Proactively provide suggestions that impact agency policy and operations.
• Demonstrate support of the Agency’s goals and
• Identify, recruit, train and develop talent
• Motivate direct reports, and act as a mentor to all within Agency
• Understand when it’s appropriate to make decisions independently and when to escalate issues/decisions to manager
• Uphold the Company Values in all decisions and interactions

Education:

• College Degree, preferably in marketing, advertising, communications or science/medicine

Professional Skills and Requirements:

• 7 - 8 years Agency or comparable experience (Market access Agency marketing experience preferred)
• 3 years of supervisory experience
• Excellent written and oral communication skills
• Well-developed knowledge of business practices/vendor relations
• Maturity to handle independent senior-level Client contact
• Ability to manage and train staff
• NPP and Omnichannel experience needed
• Successful history of growing brands and possibly launching brands
• Understanding of therapeutic categories/disease states

This position can be performed remotely in all but the following locations: Colorado, New York City, San Francisco County, CA.