VP of Product: Business Services

VP of Product: Business Services
Location: Chicago, IL; Austin, TX; New York City, New York; San Francisco, California; Remote
At SpotOn, we're helping small businesses and restaurants compete and win with technology to better connect with their customers. Think marketing software, website development, e-commerce, reservations, online ordering, digital loyalty, review management, and both retail and restaurant point-of-sale (POS) solutions.
Recently, SpotOn has:

• Raised $300M in Series F funding (valuing SpotOn at $3.6 Billion)
• Earned awards for Great Places to Work and Built In's Best Places to Work for 2022 & 2023
• Earned award for Inc's Fastest Growing Company in 2023
• Rated the top-rated point-of-sale (POS) for Restaurants, Bars, Retail, and Small Business by Capterra users
• Helped local businesses succeed with technology and support to battle through the labor shortage while also helping their employees earn more.

This year, we're going even bigger-caring hard and moving fast down the path of high growth and positive impact.
We're looking for an experienced Product Leader who is building innovative products. This Product Leader will oversee our Labor, Marketing, and Shared Value teams. He/she will work closely with our C-Suite to create strategy, define roadmaps x-teams, and work x-org to build their portfolio in "a business within a business."
You will:

• Be an integral part of defining the product strategy for SpotOn restaurant point of sales
• Manage the product roadmap, making strategic adjustments as needed based on client needs, data, and business priority.
• Be creative in your approach to product vision and design.
• Work with multiple cross-functional teams to elicit, understand, rationalize, and prioritize requests for new functionality.
• Assess market competition, client preferences, emerging technologies, and industry trends to identify what is needed to maintain a competitive advantage and sustained growth.
• Continuously test and leverage insights to inform decisions.
• Build relationships with key business partners and other brand stakeholders to serve as the internal and external evangelist for your product.
• Collaborate with other stakeholders, such as product marketing, on the creation of positioning for your products.

Qualifications:

• 6+ years of relevant product management experience or equivalent, with at least 2 years managing and coaching a team of Product Managers.
• Experience and comfort operating in metrics-driven work environments that leverages data to make informed decisions.
• Strong understanding of the product development lifecycle and experience designing and delivering quality products.
• An ability to manage multiple projects in an iterative process.
• Strong communication and presentation skills. This role requires presenting to multiple audiences ranging from groups of SMBs to seasoned Investors and Executives.
• Demonstrated instances of putting yourself in the customer's shoes to understand their needs and how they interact with our products.
• Experience making decisions with imperfect information and comfort managing teams through ambiguity, and complexity.
• Past restaurant experience, especially working in a restaurant, is a serious plus

Benefits:
At SpotOn, we put people above everything else. We're known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech. We can't take care of our clients without taking care of our employees first, and that's why we invest in you with a competitive benefits package that includes the following:

• Medical, Dental, and Vision Insurance
• 401k with company match
• Restricted Stock Units
• Flexible Time Off
• Volunteer Time Off
• Headspace membership for guided meditation and stress relieving tools
• Employee Resource Groups for Diversity and Inclusion, Women, LGBTQIA+, and other communities
• Monthly cell phone and internet stipend
• Subscription to Linkedin Learning and Tuition reimbursement of up to $2k per calendar year

Compensation:

• Our base pay range is $270,000 -$320,000 for this role
• Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan
• Offers will be reflective of the candidate's location and experience.

SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.
SpotOn is an e-verify company.