VP of Strategic Accounts

Softheon builds software and automation solutions for health insurers and government health agencies. Help shape the future of health tech while working from home with incredible benefits that reflect our commitment to expanding access to quality insurance. Work for a fast-growing, established, and profitable company where you can power what's next in healthcare.
Position Summary:
The VP, Strategic Accounts will be personally responsible for driving all stages of the sales process in order to exceed sales targets. You will proactively work with our customers to understand their business objectives and align our technology with their needs. The role includes developing and implementing a sales strategy for strategic accounts which are typically health plans, including; prioritizing efforts, prospecting, qualifying, moving opportunities through the pipeline, negotiation and closing. The ideal candidate will have an understanding of the healthcare delivery ecosystem, business processes, and healthcare economics along with previous experience building relationships in this field.
Requirements
Key Responsibilities (include but not limited to):

• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors.
• Demonstrated sales expertise and demonstrated results.
• Sell both consultative and product functionality.
• Develop new business with existing clients and/or identify areas of improvement to exceed sales quotas in coordination with Services and the Voice of the Customer teams.
• Track and manage the Softheon and client Whitespace.
• Ability to conduct clear and concise presentations for both senior executives and technical teams.
• Build and maintain strong, long-lasting customer relationships.
• Identify, mitigate, and surface issues related to execution and overall account management.
• Ensure overall customer satisfaction with quarterly check-ins and bi-annual ratings (meets, exceeds, etc.).
• Lead process with support from the Services team to draft and negotiate client contracts for upsell or services.
• Lead the Voice of Customer process including managing quarterly and bi-annual client meetings / strategies.
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts) in Salesforce.
• Demonstrates advanced sales and marketing financial analysis skills (pricing, margins, probability analysis).
• Up to 50% travel is required.

Qualifications:

• Bachelor's degree required in a related field.
• 5+ years' proven track record of successfully selling to Healthcare Payers (Blues, Nationals, and other Regionals).
• 3+ years selling Software or SaaS based solutions.
• Experience with CRM software (e.g. SF.com) and MS Office (particularly PowerPoint and MS Excel).
• Demonstrated comfort in working with executive leadership in various health plan organizations.
• Demonstrable ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level.
• Demonstrated ability to quantify and delivery business cases/ROI to justify incremental client sales.
• Proven ability to manage multiple accounts at a time while paying strict attention to detail.
• Excellent verbal and written communications skills.
• Understanding client needs and craft solutions including business needs.

Benefits
When you join Softheon, you will:

• Have an opportunity to add value to a diverse team of innovative professionals.
• Rise to new challenges everyday.
• Receive competitive salary and career growth opportunities.

Softheon is an equal opportunities employer. We strongly believe that employing a diverse workforce is key to our success. We make recruitment hiring decisions based on each candidate's experience and skills. We value your passion to make healthcare affordable, accessible, and plentiful.
ABOUT US:
As a leading software development company, Softheon offers the decision to work remotely or in-office. Softheon earned multiple placements on the Inc. 5000 in recent years due to its rapid growth. Softheon's rich benefits offerings include unlimited PTO, 401(k) matching, and 80% of health care premiums paid.
Founded in 2000, Softheon's Software-as-a-Service (SaaS) and Business Process-as-a-Service (BPaaS) solutions solve complex challenges for health plans and government health agencies. Currently, Softheon's solutions serve 8 State agencies and over 80 health plans.
Issuers and consumers utilizing Medicaid, Medicare, and the ACA Marketplace benefit from Softheon's innovative technology that reduces administrative overhead and enhances user-experiences.
To find out more about Softheon please visit www.softheon.com .
To all recruitment agencies: Softheon does not accept agency resumes. Please do not forward resumes to Softheon employees or any other company location. Softheon is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company.