Job Description
Braze (Nasdaq: BRZE) is a leading, comprehensive customer engagement platform that powers interactions between consumers and brands they love. With Braze, global brands like Burger King, Delivery Hero, HBO Max, Mercari, and Venmo can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns, and continuously evolve their customer engagement strategies. And we do it at scale – last fiscal year our customers used Braze to send approximately 1.5 trillion messages to billions of monthly active users.
But we’re so much more than our platform. Although we’ve recently grown to a team of over 1,300 people, Braze still buzzes with energy, collaboration, and transparency. We value curiosity, individuality, and tenacity—as part of the team, you’ll be encouraged to take your seat at the table and create your own destiny. Our values are inspired by our employees, which means Braze is a place where you can truly be yourself. We're growing, with a focus on building for the long term under tenured leadership and continuing to evolve for the better.
Need more proof? Braze is proudly certified as a Great Place to Work® in the U.S. and the UK. In 2022, Braze ranked #1 on Fortune’s Best Small and Medium Workplace in New York, #5 on Fortune’s Best Workplaces for Millennials in the US, and #11 on Fortune’s Best Medium Sized Workplace for Women in the UK.Â
You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, London, Paris, San Francisco, Singapore, Tokyo, and Toronto.
WHAT WE’RE LOOKING FOR
The Vice President, Global SMB Sales is a third-line leadership role with responsibility for Global ACV quota across Braze’s SMB Sales and Account Management teams globally.
The ideal candidate will have at least ten years of experience selling SaaS products to midmarket and SMB-level clients, at least five years of experience as a front-line sales leader, and ideally four or more years of combined experience as a second-line and third-line leader. In addition, the ideal candidate will have experience leading in fast-growing SaaS companies, and is accustomed to driving team performance while balancing the needs of a publicly-traded company. The ideal candidate will also have experience in hiring, developing and retaining world-class SaaS sales leaders and teams as a result of a high performing career in quota-carrying and leadership roles.
The Vice President, Global SMB Sales will be responsible for driving a large number of transactions, and working with both new prospects and existing customers, while developing a culture that enables consistent growth and success. The ideal candidate will have experience in marketing automation, CRM, email or related marketing technologies, be a thought leader for innovation and disruptive technologies, have a “customer-first” mentality, and represent Braze across our growing ecosystem of employees, customers, partners, and other stakeholders.
WHAT YOU’LL DO
- Lead a global team of 50+ direct and indirect reports across Sales and Account Management
- Hire, nurture and performance manage a team of world-class sales leadership talent
- Set and execute an aggressive customer acquisition and retention strategy for the team
- Align go-to-market teams (Marketing, SolCon, Executive) to execute the FY plan and represent a clear, single vision to customers and the marketplace
- Manage overall sales process and provide detailed and accurate sales forecasting
- Plan and manage at both the strategic and operational levels
- Be a proactive representative within the Sales and SMB Leadership Teams and guide our executives on setting go-to-market strategies.
WHO YOU ARE
This is a SaaS sales leadership role at a top-tier, publicly-traded company (NASDAQ:BRZE) that is a category leader in customer engagement. Strong candidates will have experience working with SMB clients, along with a proven ability and desire to coach and lead teams of high-performing sales leaders and account executives who are experienced in outbound prospecting and closing SaaS software deals. Any experience selling a marketing automation, CRM, email, or marketing analytics solution is preferred (although not a requirement).
- Minimum of 10 years proven experience in SaaS sales, including working with SMB clients, and consistent overachievement of quota and revenue goals
- At least 5 years experience as a front line leader managing a team of sales executives - global experience and marketing technology industry experience preferred
- Ideally at least 4 years of combined second-line and third-line leadership experience
- Strong track record of recruiting, developing and retaining high-performing sales leaders and individual contributors
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $204,200 and $215,000/year with an expected On Target Earnings (OTE) between $408,500 and $430,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.
WHAT WE OFFER
From comprehensive benefits to remote availability to flexible time off, we’ve got you covered so you can prioritize work-life harmony.
- Competitive compensation that includes equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leaveÂ
- Global presence, dog-friendly offices, and remote availabilityÂ
- Professional development supported by formal career pathing, learning platforms, and tuition reimbursementÂ
- Community engagement opportunities throughout the year, including an annual company wide Volunteerism WeekÂ
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®Â
Details of these benefit plans will be provided if a candidate receives an offer of employment. Benefits may vary by location.
If you are a California resident subject to the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”) which comes into effect January 1, 2023, click here to understand how Braze processes your personal information and how you can exercise your rights.
If you are located in the EU or UK visit our privacy policy to understand how Braze processes your personal information and how you can exercise your rights.
Date Posted
11/06/2022
Views
5
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