VP, Technology Program Leader - Home & Auto

Job Description:

Role Summary/Purpose:

The VP, Technology Program Leader will align closely with multiple client teams and be responsible for driving technology solutions to meet client growth, productivity and compliance objectives. This leader will provide technology leadership, client relationship, program management, vendor management, prioritization, and functional expertise for our retail partners. It will be essential that this leader has strong influencing skills, prior experience managing complex programs as well as a collaborative approach to building relationships in a cross-functional team environment. This individual will collaborate with product owners, the cross-functional portfolio team, and other digital teams within Synchrony to drive new innovation in digital and deliver the best experience to our clients and customers.

We're proud to offer you choice and flexibility. You have the option to be remote, and work from home, or come into one of our offices. You may be occasionally requested to commute to our nearest office for in person engagement activities such as team meetings, training and culture events.

Essential Responsibilities:

• Provides vision, leadership, and strategy to drive technology programs related to the assigned strategic clients/portfolios
• Partner with key stakeholders, including client team, product owners, client technology leaders, developers, architects and other stakeholders, to shape business requirements and provide ongoing communication through project execution
• Partner with Sales and Go To Market teams to identifies new opportunities to drive growth and integration across multiple clients
• Strong analytical and technical skill set used to drive requirements, testing and production validation.
• Gains knowledge of the partners technical environment and processes
• Responsible for proactively communicating to key stakeholders on production support issues and resolution
• Responsible for wing to wing delivery of client aligned initiatives, including issue resolution and budget management
• Ensures process rigor and adherence to program methodology standards, including all required project and client documentation is updated accordingly
• Financial planning and ownership of program budget
• Weekly initiative/project dashboard review to ensure execution & measure results
• Work closely with other client project management teams to create programs across clients where applicable; ensures best practice sharing across multiple clients
• Develops, maintains, and ensures compliance of application release management, outage management and change control processes and standards.
• Perform other duties and/or special projects as assigned

Qualifications/Requirements:

• Bachelor's in Computer Science, Engineering or related discipline with 8+ years of Information Technology project delivery experience OR in lieu of a degree, 10+ years of project Information Technology experience
• 5+ years proven experience managing the delivery of credit technology solutions for clients
• Experience working with Clients/Partners as well as vendors
• Minimal travel may be required as needed

Desired Characteristics:

• Strong operational, get-it-done attitude with a startup mentality.
• Results driven, strategic, conceptual, and innovative thinker
• Understanding of project delivery and acceptance processes within a fast-paced business environment.
• Familiarity with project management tools: JIRA, ALM, MS Project
• Highly analytical, vision, and strong problem solving with a common sense approach to resolving problems
• Excellent negotiation skills and ability to execute at a high level with a sense of urgency
• Excellent organizational skills and ability to collaborate with other leaders to achieve cooperative global results
• Self-motivated and ability to work independently with minimal direction
• Expertise to clearly define complex issues despite incomplete or ambiguous information
• Ability to shepherd multiple concurrent priorities to completion without significant guidance.
• Superior oral, written and client communication skills, as well as the ability to manager expectations of the business, clients, team members, management and external groups

Grade/Level: 13

The salary range for this position is 130,000.00 - 210,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements:

• You must be 18 years or older
• You must have a high school diploma or equivalent
• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Our Commitment:

When you join us, you'll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard-but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we're building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+ , with more than 60% of our workforce engaged, you'll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time
• Employees, level 8 or greater, must have at least 24 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations).

Job Family Group:

Information Technology