VTC Facilitator

Overview

By Light is seeking a VTC Facilitator for a newly awarded project supporting SOCOM. This position will require heavy travel.

Responsibilities

• In-depth understanding of broadcast, VTC (Video Teleconferencing) systems, video and audio streaming technologies.
• Familiarity with GVS structure, operations, policies and procedures.
• Familiarity with Microsoft Teams in an enterprise environment.
• Familiarity with DOD VTC structure, operations, policies and procedures.
• Excellent troubleshooting skills are required to solve problems before, during and after live presentations.
• Solid technical and maintenance skills to perform audio-visual troubleshooting and basic maintenance as well as computer skills in both Windows and Macintosh operating systems.
• In depth understanding of broadcast audio and video, multimedia, VTC (Video-Teleconferencing) systems, video and audio streaming technologies and standards.
• Excellent communication skills, both written and oral.
• Outstanding customer service skills are a must since the VTC Operators will be in personal contact with the end user on a daily basis.

Required Experience/Qualifications

• Minimum of 2 years Audio Visual experience

Special Requirements/Security Clearance

• Minimum Active Secret clearance required