Warehouse Operations Planner

Our Warehouse Operations Associates are vital to our ground operations, playing a crucial role in shipping customers' orders. You will be an integral part of Flexport’s success, coordinating daily with ground staff, transportation partners, and carriers to ensure timely, safe, and flawless cargo processing (both inbound and outbound). This role is located at our Los Angeles Warehouse (Address: 1420 N McKinley Ave, Los Angeles).

In this role, you will:

• Coordinate communication and planning with multiple stakeholders for safe warehouse operations 
• Oversee entire shift operations, including updates, adjustments, pre-shift briefings, and and optimizing labor capacity for efficient cargo processing
• Train teams in Flexport system usage and adherence to operational processes
• Utilize Flexport's Warehouse Management System for logging cargo moves, exceptions, and labeling, as well as for making consolidation decisions
• Resolve exceptions swiftly, maintain expertise in contingency plans, and drive productivity while ensuring warehouse operators meet performance targets and SLAs
• Escalate and troubleshoot operational issues, audit documents, and resolve shipping problems

You should have:

• 3-5 years of prior supply chain, operations, or warehousing related experience
• Strong communication skills, skilled in building collaborative relationships with diverse colleagues and external vendors
• The ability to enforce safety measures and policies for all warehouse entrants, including operators, vendors, and senior team members
• Passion for process improvement and operational excellence
• The ability to work flexible hours; this role requires working variable hours to match when customers need us most. You may be required to work national holidays, weekends or night shifts, and may be asked to render overtime based on business needs. No overnight shift required. 

About Flexport

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make it easy and accessible for everyone. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes - from emerging brands to Fortune 500s - use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8 billion, we’re experiencing record growth and are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.