Warehouse Supervisor

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.

A qualified candidate must possess:

Knowledge of supply and inventory procedures, techniques, and operations gained through either formal education or two years' work experience related to inventory management is required.

Must understand and demonstrate a thorough knowledge of purchasing procedures, computerized record keeping and inventory management and have a good working knowledge of basic accounting.

Must possess excellent communication skills and must possess fluent command of the English language, understand and use proper grammar, and be able to communicate clearly and effectively, to all levels of the organization, both verbally and in writing.

Must be able to use basic computer software such as Microsoft Word, Excel and Power Point and have a working knowledge of the property management system.

Must understand the daily operation of a hotel to include safety, environmental and fire prevention regulations and practices, hotel management procedures, and front desk, housekeeping, and maintenance operating principles and practices, and have a working knowledge of automated inventory management system(s).

Must be skilled in customer service techniques, tact and good judgment.

SUPERVISORY CONTROLS

The supervisor of this position is the Unaccompanied Housing Manager.

The incumbent plans and carries out all of the successive operations to complete assignments without direct assistance from the supervisor.

Assignments are generally evaluated by the ability of incumbent to properly meet service and operating standards, conformance to established policies and program requirements, timeliness of activities, and results of annual inspections.

GUIDELINES

Work with a variety of DOD, SECNAV, OPNAV, CNIC, BUPERS and regional/local policies, regulations, manuals, and guides related to lodging operations. Uses judgment and knowledge in selecting, interpreting and applying the appropriate regulations and policies.

COMPLEXITY

The operation conducts business around the clock, 365 days a year with guests checking in and out on a daily basis.

Customer service is of foremost importance in this position.

Work involves making determinations in the distribution of personnel and financial resources, training priorities and assignments, and analysis to determine organizational efficiency and effectiveness.

SCOPE AND EFFECT

The purpose of the work is to conduct and administer all aspects of lodging related quality assurance and training programs associated with the Unaccompanied Housing facilities and complexes.

The work directly contributes to military members, retirees, family members and travelers' quality of life and contributes to job satisfaction and retention of valuable members.

PERSONAL CONTACTS

Personal contacts include CNIC staff, regional staff, command staff, department heads, and lodging staff. Has regular contact with contractors, vendors and representatives of private industry.

PURPOSE OF CONTACTS

Contacts are made to coordinate and/or obtain information relating to warehousing and inventory management operations.

PHYSICAL DEMANDS

The Warehouse Supervisor is required to do considerable standing, bending, walking, pushing, pulling and climbing.

Must have ability to perform moderately strenuous physical labor as unassisted lifting, moving and carrying of supplies and equipment weighing up to 45 pounds (100 pounds assisted) is required. May be required to climb/descend stairs and properly placed stepladders.

WORK ENVIRONMENT

The work involves normal risks or discomforts associated with a warehouse environment that is adequately lighted, heated, and ventilated. Work is performed both indoors and outdoors. Occasional exposure to dusty or dirty conditions exists when working or when facilities undergoing repair, maintenance, or renovation.

SPECIAL REQUIREMENTS

This position has oversight for a 24-hour operation and the incumbent must be available and accessible at various hours including evenings, weekends, and holidays as necessary to meet mission requirements.

Incumbent may be considered 'ALPHA' personnel, and therefore subject to work during inclement weather or other states of emergency.

May be required to possess and maintain a current driver's license, as travel to other facilities may be required within the normal scope of duties. Applicants will be notified when this is a requirement for appointment.

This position is subject to a favorable National Agency Check (NAC).

The incumbent is expected to obtain certification for asset management and/ or inventory operations and meet the requirements outlined in the Lodging Career Path Guide.

The incumbent must meet the qualifications for professional accreditation as defined by CNIC lodging policy within 12 months of position appointment.

The Program Manager has requested this PD is to be effective immediately. It replaces all previous versions.