Water Service Technician

RESPONSIBILITIES • The Service Technician’s responsibilities include traveling to customers’ locations to access water filtration equipment and perform routine maintenance. • The Service Technician will install and test products and provide customers with instructions on the proper usage of the product. • To be successful as a Service Technician you should have excellent technical and mechanical skills and experience with basic hand, power and diagnostic tools, and you should be physically fit to lift heavy equipment. • Industry specific on-the-job training will be provided. TASKS • Answer telephone inquiries and assist clients. • Install and test products, equipment, and machinery. • Provide instructions to customers on the proper usage of their product. • Use diagnostic tools to identify issues and evaluate the available information. • Promote the company’s services. • Technologically savvy. Maintain technical and mechanical skills. • Participate in meetings as scheduled. QUALIFICATIONS • Ability to work independently and diagnose and solve problems based on customers’ non-technical descriptions. • Excellent customer service and communication skills. Multi-lingual appreciated. • Strong working knowledge of equipment and tools used in the industry. Associate degree or technical certification is a plus. • Experience in installation work and maintenance of RO systems and water filtration equipment. • Plumbing background required. • Able to lift heavy equipment, work in confined spaces, and bend frequently. Job Type: Full-time Pay: $20.00 - $24.00 per hour Benefits: • 401(k) • 401(k) matching • Health insurance • Paid time off Schedule: • 8 hour shift • Extended hours • Monday to Friday • Morning shift • On call • Overtime • Weekends as needed Ability to Relocate: • San Jose, CA: Relocate before starting work (Required) Work Location: On the road