Web Content Coordinator - REMOTE

Who We Are

WPS Health Solutions is a leading not-for-profit health insurer in Wisconsin. Our services offer health insurance plans for individuals, families, seniors, and group plans for small to large businesses. We process claims and provide customer service support for beneficiaries of the Medicare program and manage benefits for millions of active-duty and retired military personnel across the U.S. and abroad. In 2021, WPS Health Solutions celebrates 75 years of making health insurance easier for those we serve. Proud to be military and veteran ready.

Our Culture

WPS' Performance-Based Culture is where the great work and innovations of our people are seen, fueled, and rewarded. We accomplish this by creating an inclusive, empowering employee experience, focusing on People, Work, and Conditions. This results in people bringing their authentic selves to work every day in an organization that successfully adapts to business changes and new opportunities. We are guided by our Purpose: Together, making health care easier for the people we serve.

In 2021 and 2022, WPS Health Solutions was recognized for several awards including:

• Madison, Wisconsin's Top Workplaces
• Top Workplace national cultural excellence awards for Remote Work and Work-Life Flexibility
• Achievers 50 Most Engaged Workplaces® with the further honor of Achievers "Elite 8" winner in the category of Culture Alignment

Role Snapshot

This role coordinates web/portal updates to ensure healthcare providers are well-informed of the Centers for Medicare and Medicaid (CMS) updates. This is done by proofreading, editing, formatting, and confirming web content meets governance for web/digital content in collaboration with content owners. Content may include written articles, graphs, photos, or videos. In addition, this role will:

• Keep web content fresh by determining which content may need to be removed or updated on websites
• Review website feedback and communicate trends to our internal stakeholders

How do I know this opportunity is right for me? If you:

• Possess an eagle eye that provides you with exceptional attention-to-detail and proofreading skills
• Enjoy content editing and formatting
• Thrive in an environment that embraces deadlines set by internal/external stakeholders
• Have strong written communication

What will I gain from this role?

• Enjoying a work from home position with a flexible schedule and independent work
• A deeper understanding of the Medicare Program
• Opportunities for career growth and professional development
• Continuous performance feedback
• Experience working in an environment that serves our Nation's military, veterans, Guard and Reserves and Medicare beneficiaries

Minimum Qualifications

• High School Diploma or equivalent
• 1 or more years of related work experience

Preferred Qualifications

• Bachelor's degree in Communications, English, Journalism, Business, or related field OR equivalent post high school education and/or work-related experience
• Professional experience as writer, editor, or proofreader
• Incredibly high attention to detail
• Familiar with Medical Terminology
• Strong knowledge of web standards, specifically, Section 508 compliance standards
• Experience with workflow management tools or a process management system (e.g. Hyland Onbase)
• Proficiency with Microsoft Word and Excel, Adobe Acrobat Pro, email marketing software (e.g. Constant Contact, Mailchimp)

Pay

$17.25 per hour to $34.75 per hour based on county Service Contract Act (SCA) rates

Work Hours

Monday through Friday, 7:00 AM to 4:00 PM Central Standard Time with overtime as needed.

Work Location

This role is open to remote work for this opportunity in the following approved states:

Arizona, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, Nebraska, New Jersey, North Carolina, North Dakota, Ohio, South Carolina, South Dakota, Texas, Virginia, Wisconsin

To help strengthen communication, provide a sense of community, and improve the overall remote work experience, the assigned office community based on the position's division is: GHA, Omaha, Nebraska.

Benefits

• Remote and hybrid work option available
• Performance bonus and/or merit increase opportunities
• 401(k) with dollar-per-dollar match up to 6% of salary (100% vested immediately)
• Competitive paid time off
• Health, dental insurance, Teladoc starts DAY 1
• Review additional benefits here

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)