Web Operations Associate

THE COMPANY: BIRDY GREY (www.birdygrey.com)
Birdy Grey is a direct-to-consumer brand whose mission is to celebrate and elevate friendships during one of the most important milestones in a person's life: THE WEDDING.
Founded in 2017 by best friends Grace Lee (CEO & Founder) and Monica Ashauer (President & Co-Founder), Birdy Grey offers affordable bridesmaid dresses starting at $100, and fun gifts and accessories for everyone in the bridal party. Brides and bridesmaids alike count on Birdy Grey for their most important day-so much so that we've dressed over half a million bridesmaids (and counting) in less than 5 years.
THE OPPORTUNITY: Web Operations Associate
REPORTS TO: Site Merchandising Director
LOCATION: New York or California, Remote (EST Hours)
Birdy Grey is looking for a Web Operations Associate to execute day to day updates of birdygrey.com and the product launch workflow within the ecommerce team. The role will own executing all product activations, and assist with execution of creative, promotional, and product launches within Shopify. Candidates need to be excellent with excel, extremely organized and able to partner cross-functionally. The role will report directly to the Director of Site Merchandising and will work closely with a number of teams, including Merchandising, Tech, Product, Project Management, Creative, Brand, Marketing, CX, Production, and Operations.
Scope Of Responsibilities

• Partner with Merchandising, Production, Operations, Engineering, Brand, and Creative on organizing all assets/copy for product activations as well as refresh and maintain content (copy, home page, product listings, etc) for the BG site
• Work closely with the Director of Site Merchandising and Site Merchandiser to implement product optimizations during and after product activation
• Own the organization of all web assets and web copy and flow timely to appropriate teams
• Own the QA and testing of all product activations to ensure accuracy, discoverability, and functionality
• QA and work closely with Engineers to assist with testing new functionality for the website
• Maintain team-wide communications of known bugs, exploring non-technical fixes, and communicating out

THE RIGHT CANDIDATE: QUALIFICATIONS & PERSONAL ATTRIBUTES
EDUCATION: Bachelor's Degree Required
Experience / Requirements

• 2-3 years experience in online retail or ecommerce operations working within Shopify (preferably Shopify Plus), with strong general ecommerce knowledge
• Matrixify (Shopify app) experience a plus
• Product Information Management (PIM)
• Content Management (CMS) experience
• Excellent excel and Google Suite skills (advanced formulas, functions, macros, automations, data cleaning & validation) and comfortability working with large data sets
• Experience working with PIM systems, product data models and data enrichment
• Strong problem-solving skills and attention to detail
• Excellent organizational skills
• Able to multitask, prioritize critical issues and work within all levels of the organization
• Excellent verbal and written communication skills
• Familiarity with Asana or similar Project Management tool
• Familiarity and comfort with Slack communication

Nice To Haves

• Start-up experience
• Interest in bridal and fashion

New York Pay Range
$65,000-$85,000 USD
WHY BIRDY GREY: BENEFITS & PERKS (for eligible Full-Time Employees)

• Competitive Compensation: Based on experience and performance + Annual Performance Bonus
• Healthcare Benefits: 100% employer covered medical dental & vision plans, 50% spouse and dependent medical coverage + access to One Medical + Mental Health Benefits
• Retirement: 401K with no waiting period
• Generous PTO: Flexible Open PTO Policy + 11 paid holidays
• Wellness: A monthly wellness day + Classpass membership + $50 monthly wellness stipend + summer Fridays
• Flexibility: Partial remote with a high level of autonomy and accountability + $50 monthly WIFI stipend
• Employee Discount: Free bridesmaid dresses + 50% discounts on Birdy Grey products
• Family Benefits: 3 months of paid parental leave
• Purpose: Join in the success of a high-growth, 80% women, minority founded, early-stage startup by driving performance and building out new processes

Highlights

• Birdy Grey is #305 on Inc5000's List of Fastest Growing US Companies 2022
• #22 on BuiltIn's Best Startups to Work for in LA
• Be part of a company innovating the $75B+ US wedding market (IBISWorld, 2019)
• Join a Women Founded Small Business blazing trails in the Bridal industry
• Birdy Grey is making waves on BuzzFeed, The Knot, Brides, People, Allure, PopSugar, Bustle and more
• Named #5 on LA's 50 Hottest Startups in 2020 by Pitchbook & Dot.LA
• Customers can participate in Birdy Grey's giveback program with The Princess Project, a non-profit that provides prom dresses and accessories to teens in need

Additional InformationThe Lead Announces the 2021 Foremost 50 List: The Annual Power List of High-Growth D2C Brands
Cult-favorite bridal brand brings $99 bridesmaid dresses to one-day pop-up in Plano
My wedding party wore thse $99 bridesmaid dresses from Birdy Grey and everyone looked amazing, proving you don't need to make anyone spend $400 on a dress they'll wear once
Birdy Grey Instagram - @birdygrey
Birdy Grey is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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