Web/SaaS Administrator

What's ASA all about?

At American Student Assistance (ASA), we strive to empower all students to pursue the futures they envision. But we're taking a different approach. One that leads with an ecosystem of direct-to-kid digital platforms that over 12 million students chose to engage with in 2022, a $125 million impact investing initiative, and a focus on advancing policy change at both state and federal levels.

American Student Assistance (ASA) is a pioneer of student-led career learning helping millions of middle and high schoolers plan their futures - on their terms. Our mission is to radically transform the way careers are planned and pursued, and we're doing this by creating digital tools that empower students to explore education and careers that align with their goals.

We are looking to hire a skilled WordPress admin and/or developer to design, implement, and maintain our web properties. As the Web/SaaS Administrator on ASA's Technology team you will be responsible for both back-end and front-end configuration and development including the implementation of WordPress themes and plugins as well as site integrations and security updates. You should have in-depth knowledge of front-end programming languages, a good eye for aesthetics, and strong content management skills. Proficiency in Salesforce is desired but not necessary.

Under the direction of the Senior Director of Technology, the Web/SaaS Administrator will configure, maintain, and support our external and internal facing web sites and web-related SaaS solutions. The role requires experience developing and managing (code and content) web sites built on the WordPress platform, as well as a working knowledge of PHP, JavaScript, and HTML5.

To be successful in this role, you must be able to thrive and succeed in a fast-paced environment, prioritize the needs of multiple stakeholders, and be willing to help the team complete SaaS solution and cloud infrastructure needs beyond those strictly related to the web site. You must approach problems from a customer-centric and systems-design perspective, while ensuring that your skills are constantly evolving to meet best-practices.

Major Responsibilities:

• Meeting with internal and external stakeholders to discuss website design and function
• Designing and building the website front-end
• Creating and evolving the website architecture
• Designing and managing the website back-end including database and server integrations
• Generating WordPress themes and plugins in the WP-Engine environment
• Conducting website performance tests
• Troubleshooting content issues
• Create SOP documentation and conduct WordPress training with the stakeholders as necessary
• Monitoring the performance of the live website
• WordPress development and administration including management of the patching and security update processes across all environments
• Search Engine Optimization
• Performs all other duties as assigned

Required Education, Experience, and Skills:

• Bachelor's degree in computer engineering or computer science, or the equivalent work experience
• 3+ years of experience as a web developer with emphasis on responsive web applications
• Proven work experience as a WordPress developer or administrator
• Experience building a website that involved several API integrations
• Deep knowledge of front-end technologies including HTML5, CSS3, JavaScript, and jQuery
• Knowledge of back-end technologies including PHP and Node.js
• Knowledge of current DevOps practices for web development, security, and release management such as use of YAML, Docker and SNYK
• Knowledge of code versioning tools such as GitHub or CodeCommit
• Good understanding of website architecture and aesthetics
• Experience supporting open-source databases including MySQL
• Ability to self-manage small projects
• Good communication skills
• Advanced troubleshooting skills

Benefits & perks

• Generous PTOincluding vacation/sick/personal time, 17 paid holidays, an annual week-long winter holiday break, and Summer Fridays
• Hybrid work freedom with the ability to work from home 3 days per week and 2 required days per week in our Boston office - which offers a fully stocked kitchen and weekly catered meals
• Paid sabbatical for employees with 5+ years of service to enjoy 4 weeks off with a $2K stipend so that they can recharge, spend time with family, or learn a new skill
• Tuition reimbursement & student loan repayment - because education is at ASA's core
• Awards & recognition programs with cash prizes

Of course, our benefits package also includes the fundamentals: top-tier health insurance, employee and employer contributed retirement plans, FSAs (including employer-funded dependent care FSA!), life and disability insurance, and more!