Wholesale Sales Associate

About Fair Harbor

Summer is more than a passing season—it’s a sense of ease and freedom that’s threaded throughout our lives all year long. Founded in 2014 by entrepreneur siblings Jake and Caroline Danehy, Fair Harbor embraces that summer feeling and transforms upcycled plastic bottles into timeless, ultra-soft apparel for the beach and beyond. By thoughtfully designing for maximum comfort and keeping waste out of the water, Fair Harbor helps you enjoy the places you love while protecting them, too.

Company Culture:

• Fair Harbor Family: We believe in turning our employees and customers into family

• Sustainability: We believe in leaving the world better than we found it and using our products as a platform to promote the mitigation of plastic waste. We regularly engage in company cleanups to spread awareness and educate about the impact of plastic waste
• Fun: We believe in letting loose, enjoying the special moments when we are off duty and building products that help us and our customers enjoy our time to the fullest
• Collaboration: We trust and respect one another, which contributes to our collaborative work environment

What We Offer:

• Competitive Compensation
• Hybrid Workplace: Mondays and Fridays work from home!
• Health and Dental Benefits
• Competitive 401(k) plan
• Advancement Opportunities
• Unlimited PTO Policy
• Generous Company Holiday policy

Learn more about us at https://www.fairharborclothing.com/pages/our-story-new.

POSITION SUMMARY:

The Wholesale Sales Associate works directly with the VP of Wholesale at Fair Harbor to help support the rapidly growing wholesale business. Fair Harbor is poised to scale in the wholesale channel and is looking for a self-starter who is organized, motivated and personable. This role will work cross functionally with different teams to support wholesale initiatives. This individual will work with marketing, operations, design and product development to learn the product, prepare for wholesale market and support in season execution. In addition, this individual will help coordinate with the 10+ external sales reps to make sure they have what they need to excel and grow the business.

ESSENTIAL FUNCTIONS:

Strategic Trade Show and Event Management:

• Attend national and regional trade shows (10-20%), contributing to strategy on the presentation and engagement to maximize brand exposure and sales opportunities.

Platform Management:

• B2B (Elastic & NuOrder) management and execution - collaborate with design, merchandising, and marketing to ensure Elastic is organized and set up effectively.

Sample Management:

• Oversee the process of sending samples to sales reps and vendors, ensuring strategic allocation and utilization to maximize impact.

Customer Relationship Management:

• Resolve conflicts with wholesale accounts by developing and implementing effective resolution strategies in alignment with the VP, Wholesale.

Sales Support:

• Strategize with external sales reps to support their growth and provide necessary marketing assets and supplies.
• Prepare for key account meetings and support the VP of Wholesale with required selling materials, including the development of strategic selling points and presentations.

Onboarding and Training:

• Oversee new dealer onboarding with operations, ensuring the development and implementation of effective onboarding strategies in alignment with the VP, Wholesale.

Market Launch Support:

• Prepare for market launch by gathering all materials and information for in-season wholesale go-to-market meetings.

Professionalism and Representation:

• Display professionalism with individuals at all levels inside and outside the organization, acting as a company representative while building and maintaining relationships and upholding an optimal company image.

Retail Performance Understanding:

• Develop an understanding of retail performance management, analyzing and interpreting performance data to help the VP, Wholesale make informed strategic decisions.

REQUIRED AND PREFERRED QUALIFICATIONS:

Required Qualifications

• Bachelor’s degree
• 2-5 years of experience in apparel sales.
• Strong technical and commercial acumen (NetSuite, Elastic, NuOrder, SPS, etc.).
• Willingness and ability to adapt to an expanding and rapidly changing environment.
• High degree of accuracy, organizational, and multitasking skills.
• Excellent communication and interpersonal skills.
• Ability to prioritize and handle multiple assignments with excellent follow-up and follow-through skills.
• Ability to communicate and coordinate effectively with cross-functional teams.
• Advanced Excel skills.
• Highly detail-oriented and consistent.
• Motivated and enthusiastic; a great team player who can also work independently and own their function, while exercising discretion and appropriate judgment

Preferred Qualifications

• Experience with retail performance management systems.
• Experience in coordinating trade shows and events.
• Familiarity with new dealer onboarding processes.
• Experience working in a rapidly growing startup environment.
• Background in marketing and product development.

TRAVEL REQUIREMENTS

• The Wholesale Sales Associate is expected to travel up to 20% of the time to attend national and regional trade shows, client meetings, and other relevant events as necessary.

SCHEDULING REQUIREMENTS

• May require some flexibility in scheduling, such as the ability to work evenings and weekends to meet deliverables.

WORKPLACE LOCATION REQUIREMENTS

• We operate as a Hybrid work environment, working as a combination of remote and in-office presence.

COMPETENCIES:

Job Specific Competencies

• Strategic Thinking and Decision Making: Demonstrates the ability to analyze and understand complex situations and data, making strategic decisions that align with company goals and drive business growth. This includes identifying opportunities for improvement within wholesale operations and implementing effective solutions. Uses discretion and independent judgment in significant matters to ensure the success of the wholesale business.
• Sales Acumen: Possesses a deep understanding of the sales process within the apparel industry, including market trends, customer needs, and competitor activities. Develops and maintains strong relationships with wholesale clients and sales reps, driving sales growth and customer satisfaction. Utilizes sales insights to inform strategic decisions and improve sales strategies.
• Cross-Functional Collaboration: Effectively collaborates with marketing, operations, design, and product development teams to ensure seamless execution of wholesale initiatives. Acts as a liaison between different departments, facilitating communication and ensuring alignment of goals and objectives. Ensures that cross-functional efforts contribute to overall business success.
• Customer Relationship Management: Exhibits strong skills in managing customer relationships, resolving conflicts, and ensuring high levels of customer satisfaction. Proactively identifies and addresses customer needs and concerns, fostering long-term partnerships. Maintains a customer-centric approach in all interactions to promote loyalty and retention.
• Event Planning and Execution: Demonstrates expertise in planning and executing trade shows and other events, ensuring maximum exposure and success for the brand. Coordinates all aspects of event participation, from logistics to marketing materials, ensuring a professional and impactful presence. Evaluates event outcomes and applies learnings to future events for continuous improvement.
• Technical Proficiency: Shows proficiency in using technical tools and platforms such as NetSuite, Elastic, NuOrder, and SPS to manage wholesale operations effectively. Quickly adapts to new technologies and systems, leveraging them to improve efficiency and productivity. Provides training and support to team members to enhance overall technical capabilities.
• Market Launch and Product Knowledge: Exhibits a thorough understanding of the product line, market positioning, and go-to-market strategies. Plays a key role in preparing for market launches, ensuring all necessary materials and information are available and effectively utilized. Continuously updates product knowledge to stay ahead of market trends and inform strategic decisions.
• Professionalism and Representation: Maintains a high level of professionalism in all interactions, representing the company positively to both internal and external stakeholders. Acts as a role model for others, demonstrating ethical behavior and integrity in all business dealings. Ensures that personal conduct reflects the values and standards of the organization at all times.

Fair Harbor Competencies

• Ownership Mindset: Is dependable and reliable and brings their best each day and to every task. Takes personal accountability for ensuring work gets done. Proactively addresses issues/open items without needing to be prompted by others; acts quickly to achieve results; sees tasks through to the end. Seeks to assist in areas outside of their standard scope of responsibility.
• Quality of Work & Attention to Detail: Delivers error-free work that fulfills the requirements of the assignment. Assumes they are the last person that will review a document or email prior to sending. Takes pride in their deliverables and ensures careless mistakes are not made.
• Organization & Productivity: Efficiently uses time; plans and prioritizes work effectively. Works in an organized fashion; completes assignments in a timely manner and meets deadlines.
• Positivity, Optimism, Adaptability, Flexibility: Maintains a positive outlook; faces challenges with optimism; sees the possibilities in all situations. Contributes constructively by providing helpful, relevant ideas, even if the situation is challenging. Adapts to changing needs, conditions, and work responsibilities; maintains composure in stressful situations. Open to different and new ways of doing things; willing to modify approach.
• Interpersonal Skills: Builds constructive working relationships characterized by a high level of cooperation and mutual respect. Communicates respectfully and listens to others while making an attempt to understand alternative viewpoints.
• Communication Skills: Demonstrates mastery of both written and verbal communications, delivering clear and organized thoughts. Is responsive to internal and external clients, providing timely and accurate responses that take the needs of the recipient into account.

TYPICAL PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• Must be able to remain in a stationary position 50% of the time
• Occasionally lifts, carries, pushes, or drags boxes or equipment up to 20 lbs.
• Frequently moves inside the office to access file cabinets, office machinery, etc.
• Occasionally required to position self in a stooping, kneeling, or crouching manner.
• Frequently required to use hands or fingers, handle or feel objects, tools, machinery and computers.
• Frequently communicates with others and must be able to exchange accurate information in these situations.
• Frequently operates a computer and other electronic equipment.
• The noise level in the work environment is usually low to moderate.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Fair Harbor Clothing PBC retains the right to change or assign other duties to this position.

Fair Harbor Clothing PBC is an equal opportunity employer. We believe that the most effective way to invite and retain a diverse workforce is to build an enduring culture of inclusion and belonging. The Firm does not discriminate in employment because of race, creed, national origin, religion, age, color, sex, marital status, sexual orientation, gender identity, disability, citizenship status or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.