Windchill Associate

Position Description:

Flowserve is seeking the best and the brightest to join its team of IT Business Analysts. The role is responsible for addressing technical and functional questions, requirement gathering, performing data migrations, resolving defects, and providing second level support for the Product Lifecycle Management (PLM) system Windchill, with particular focus on integrations with other systems including ERP and ECPQ.

Overall responsibilities include:

• Engage business users and system experts to gather requirements for interfaces with Windchill, turn those requirements into system configuration/design.
• Utilizes reliable and thorough PLM application/process knowledge
• Completely document functional specifications, system design, test plans, test scripts and results.
• Works with the development team to understand the application architecture, supporting development and deployment of PLM applications/functionality and identify and resolve system issues.
• Complete data migrations/loads to Windchill environments, experiencing loading data from files.
• Works closely with other System teams to design and implement integrations.
• Works with cross-functional Flowserve teams to coordinate projects and enhancements, to test software, and to troubleshoot software issues.
• Works closely with the deployment and system documentation teams to properly document and deploy systems and enhancements including training requirements.
• Consults on integration and conversion activities, recommends redesign or redevelopment of applications where appropriate
• Resolves application support issues (Second line) that require in-depth analysis
• Adheres to the requirements, maintenance, and QA standards of the development team
• Coordinate development work (including QA) around project release schedules.

Position Requirements:
• Bachelor degree in Information Systems, Computer Science or related discipline with an Information Technology focus.
• 2+ years of experience as a PLM business analyst or similar role with responsibilities working with the business to gather business requirements and translating requirements to functional specifications
• Good knowledge of at least one ERP system, particularly SAP, Oracle or Great Plains.
• Experience performing data migrations and loading data to Windchill from files.
• Good functional knowledge of Windchill PLM including experience with various object types, workflow processes and the integration tools ESI and ERP Connector.
• Experience and knowledge with definition of user stories with acceptance criteria and building of test cases, including end user training.
• Basic SQL programming background.
• Basic java programming background.
• Excellent verbal and written communication skills. Self-motivated and effective collaborator.
• Excellent problem solving skills and ability to effectively communicate with business and IT stakeholders.
• Able to multi-task in high pressure, time-constrained situations, as well as influence when and where appropriate.

Preferences:

Familiarity with engineering/CAD control processes and order documentation requirements. Experience with the Windchill bulk migrator toolset. Familiarity with SharePoint, proficiency in MS Office product suite including Word, Excel, PowerPoint. Basic understanding of MS Project and MS Visio is preferred. Experience working in or supporting multiple applications simultaneously. Experience working in a multi-national and multi-cultural environment. Strong comprehension of UI and User Experience components.