WIP/Disbursement Specialist

Job Description

JOB TITLE: WIP/Disbursement Specialist I

LOCATION: Matawan

THE ROLE

Reporting to the WIP/Disbursement Manager, the WIP/Disbursement Specialist I will be responsible for the review, analysis and actioning of existing unbilled fee and expense items. This position will require strong knowledge of reporting, billing processes, process improvement, and systems.

The WIP/Disbursement Specialist will be highly analytical with strong systems skills and possess the ability to work with case workers, IT, Invoice Delivery and Collections, and other cross functional partners to ensure successful expense recovery and reporting.

RESPONSIBILITIES

• Provide timely and accurate reports, specifically billing work in progress WIP reports, revenue leakage reports and other disbursement reports to WIP/Disbursement Manager.
• Support US billing and legal teams by providing tools to effectively manage and increase efficient Bill Items creation, e.g. pointing out possible over- and underbilling.
• Review billing work in progress (Fees and Expenses) to ensure accuracy and completeness.
• Create necessary and effective reports and related management reports for practices and finance, using SAP BI, Tableau, Elite 3e, Excel.
• Set a calendar of daily, weekly, monthly reports as they relate to WIP billing, revenue, etc.
• Monitor revenue leakage reports.
• Track KPIs and progress towards goal reports.
• Institutionalize quality focus on all activities, continuous improvement and process improvement ideas and projects.
• Review disbursement related write-offs, e.g. where case team marks (valid) disbursement line item as unbillable.
• Provide reporting and insight to the greater finance teams with regards to write offs, WIP items, etc. in Elite and case management systems.
• Work with accounting to make sure Elite WIP is reconciled accordingly.

QUALIFICATIONS & EXPERIENCE

• Strong BI tool usage (Tableau or Microsoft Power BI) is an advantage. Advanced Excel skill is a must have.
• Strong business acumen and financial literacy.
• A resourceful problem solver when resources are scarce, and information is incomplete.
• Ability to recognize patterns and propose process changes where appropriate.
• Strong understanding of process and operations in a fast-paced business environment.
• Strong quantitative analysis skillset, with the ability to analyze high volume data, interpret and explain complex financial data and provide recommendations for path forward.
• Experience in financial systems is preferred.
• Strong leadership, team building and interpersonal skills. Demonstrated ability to partner productively in cross-functional capacity.