Wire Room Operations Specialist - Hybrid

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Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world. Across the globe, we're 180,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

This is a hybrid position. There are flexible work from home options available. A member of our recruitment team will discuss the options with you in more detail.

Job Summary:

Assist the Supervisor of the Wire Room with workflow by reviewing the related queues on BESS, prioritizing/delegating work to specialists and ensuring that all queues are resolved in a timely manner, coordinating the workflow within the Wire Room unit.

• Prepare and type (COME) outgoing messages for dispatch in the BESS system on behalf of other departments as well as the Wire Room.

Verify outgoing messages (COMV) awaiting release.

• Review daily checklist report completed prior to submitting to Management for review.
• Prepare monthly reports within prescribed time frame.

• Request to Tokyo establishment of SWIFT Relationship Management Agreement's (RMA).

Support Head Office initiative in the cleanup of the dormant RMAs. Advised PDA of all cancelled RMAs monthly

• Primary contact person for other departments and branches with queries related to message processing issues, which include but are not limited to: (a) message formatting, (b) SWIFT and Tohnet messages inquiries, (c) currency codes.
• Distribution of SWIFT broadcast messages.
• Retrieval and filing of authorized signatures.
• Log in all incoming fax US dollar payment applications on fax log and Faxwire ensuring all information provided is accurate.

Separate all currency fax payments, log and deliver them to Treasury Operations. Ensure proper delivery and authorize signer receives and signs for them.

Major Responsibilities:

• Provide cross-training to the Wire Room staff to ensure that proper coverage is available.
• Route incoming messages electronically to user departments and branches, ensuring messages are received within prescribed timeframe.
• Print (break-out) incoming messages (ADMR) and distribute to intended areas.
• Review and resolve undelivered/rejected (TEXC) messages.
• Maintain and resolve any pending items (3rd party test, garbled messages, etc.).

Additional Information:

• Fundamental understanding of payments formatting, including SWIFT, CHIPS, Fed wire, foreign currency principles.
• Able to utilize internal & external resources required for the timely resolution of assigned cases.
• Maintain thorough and accurate records, facilitating management review.
• Good oral and written communications skills;
• Strong practical understanding of payment systems (preferable BESS).
• 3 to 5 year experience in telex and SWIFT message processing.
• Fundamental understanding of payments formatting, including SWIFT, CHIPS, Fed wire, foreign currency principles.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity/Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual's associates or relatives that is protected under applicable federal, state, or local law.

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