WMS Technical Support Lead

WMS Technical Support Lead
Location: Columbus, IN | Employment Type: Onsite
Salary Range: $110,000 – $125,000 per year
Eligibility: USC/GC/EAD-GC

We are seeking an experienced WMS Technical Support Lead to support and manage critical Supply Chain and Warehouse Management Systems (WMS) applications, including BY and RedPrairie WMS solutions.

Key Responsibilities

• Provide technical support and solution development for WMS functionality changes.
• Collaborate with customers to understand issues and requirements, delivering effective solutions.
• Coordinate and guide offshore teams on both development and support needs.
• Analyze and resolve complex system issues with strong problem-solving skills.
• Drive system enhancements by understanding supply chain aftermarket processes.
• Ensure smooth operations using middleware technologies.
• Adhere to Agile development processes and methodologies.

Required Skills

• Strong expertise in WMS products such as BY and RedPrairie.
• Excellent analytical and problem-solving capabilities.
• Strong communication and customer coordination skills.
• Solid understanding of middleware technologies and supply chain processes.
• Experience in leading and coordinating with offshore teams.

Qualifications

• Bachelor’s degree in Computer Science or related field.
• 6–19 years of experience in WMS support and development.

Join a team where your expertise can make a significant impact in optimizing supply chain and warehouse management systems.

Apply now to elevate your career as a WMS Technical Support Lead!