Workday Business Analyst

Overview

Knowledge Services is actively seeking a Workday Business Analyst to support the Financial Aid team in Indianapolis, IN. This is a full time, direct hire opportunity and has a hybrid work schedule of only 2-days onsite per week!

Fantastic Company Benefits!

• You will receive a competitive salary with top benefit packages!

• Extensive vacation time, paid holidays, and winter recess

• Excellent medical, dental, vision, and prescription benefits

• 10% Retirement Plan company match

• Free Tuition and student loan forgiveness options

• Professional development is a priority where you'll experience paid conferences, seminars, and meetings to further grow your knowledge and skill set.

Please note that we cannot consider any third-party candidates, those requiring C2C, or anyone requiring sponsorship for a work visa.

Responsibilities

Workday Business Analyst Responsibilities:

• Configure and support the implementation and ongoing development of Workday applications as applicable.• Continue to provide support for Ellucian Banner and existing financial aid applications throughout the development and implementation of Workday Student.• Conduct root cause analysis to determine an appropriate action plan for break/fix and support issues.• Configure and Support the bi-annual Workday upgrade processes, including evaluating and testing new functionality• Perform workflow analysis and document process changes and improvements based on business development decisions.• Gather, document, and analyze business requirements from internal customers and stakeholders to define and build system modifications, enhancement, and implementation of new strategies.• Build and support Workday reports using various Workday reporting tools (Report Writer, Discovery Boards, Worksheets).• Acquire in-depth knowledge of the business in order to identify opportunities for improving internal processes and driving efficiencies and provide in-depth analysis to end users.• Participate in interactive design sessions using best practices to effectively solve business problems by providing sample approaches as discussion points.• Ensure accurate, comprehensive documentation of systems, their respective integration dependencies, as well as system/software dependencies, including but not limited to job aids, training manuals, and video guides.• Assist by using sound business judgment, risk avoidance, and SME resources to coordinate with campus business offices to solve problems.• Develop partnerships with other Workday module analysts, users, and/or administrators.• Research, collaborate, and contribute to Workday community user groups.• Act as a point of contact for the internal business user(s).• Act as a named support contact with Workday.• Provide functional support of technical integrations.• Some travel may be required within the state.

Qualifications

Workday Business Analyst Requirements:

• Bachelor's degree (BA/BS) from an accredited college/university.

• Minimum three years of business analysis, technical business analysis &/or project management supporting Workday.

• Strong experience in Financial Aid preferred

• Strong foundation in analytical and problem-solving skills.

• Must be able to work under deadlines and manage multiple projects simultaneously.

• Demonstrate the ability to analyze and document processes, procedures, etc.

• Have a strong foundation in customer service mentality with excellent communication skills.

• Must demonstrate the ability to promote an inclusive environment that reflects the broad diversity and backgrounds represented by our students and employees and which every individual feels respected and valued.

• Excellent documentation skills (samples of nonproprietary documentation maybe be asked for review).

• Collaborative team player.

• Proactive, with a sense of ownership.

• Commitment to quality and attention to detail.

• Willingness to learn new functions and technologies.

• Strong consideration will be given to candidates with a background and/or experience in computer science, finance, or accounting.

Knowledge Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

INDIT

ISDPD