Workday Engagement Manager

Key Responsibilities:

• Become an expert in Workday's Implementation Methodology and use it on all engagements.

• Demonstrate competency in the Workday product suite - HCM, Payroll, and/or Financials.

• Ensure projects are properly planned and staffed.

• Provide guidance and mentoring to Principal Consultants working on their implementations. 

• Work with the client project manager to identify/resolve all issues that could impact project scope and/or timeframes.

• Be an advisor to the Client and Cognizant team by contributing to and providing active support in developing solutions

• Mentor Cognizant project team members by providing feedback and supporting their development for engaging with clients and project delivery

• Ensure the project is delivered within the budget outlined in the SOW.

• Work with Workday Delivery Assurance to ensure compliance with agreed to checkpoints.

• Assist in the transition of the client from professional services to product support.

• Ensure the client can serve as a reference upon completing their implementation.

• Lead the Cognizant and Client teams through the Software Development lifecycle process from Initiation and planning to deployment and handover to post production support

• Ensure Project Communications are timely and consistent

• Ensure Project Artifacts and deliverables are met
   

Duties and Tasks:

• Track issues and risks, communicate status, and escalate concerns about applications.

• Present at Executive Steering Committee meetings.

• Present client with change orders in the event client is requesting Cognizant to perform tasks that are outside the scope of the SOW.

• Participate in the sales cycle as requested to gather requirements, formulate delivery approach, and develop a proposal/SOW.

• Identify opportunities to position other service offerings.

• Simultaneously manage multiple Workday product implementations in the Project Manager role.
   

Education and Experience Requirements:

• Bachelor’s degree in Business Management, Business Information Systems, or related field

• Previous Workday experience strongly preferred, but not required.

• Knowledge of Internet technology and Enterprise Resource Planning.

• A practitioner background in HR, Finance, or Payroll.

• PMP a plus.