Workday HCM/HRIS System Administrator (Remote, USA)

Our People team supports over 1,000 team members in over 50 different countries.  Our team is highly technical and thrives on being able to dive into the details, build from scratch and create structure through chaos.  We’re ambitious too.  Grafana Labs is scaling at a rapid pace and we are an evolving our team, our processes and the support that we offer to the business at a fast pace. 

The Workday HCM / HRIS Systems Administrator is a key member of our People (HR) Workday team who will partner closely with the People, Payroll, and IT teams to provide expert knowledge in implementing, maintaining, and overall administration of the Workday platform including HCM, Payroll, Talent, Absence, Benefits, Advanced Compensation, People Analytics and Peakon. This role will be our first dedicated Workday HRIS team member in EMEA. 

Responsibilities:

• Maintaining system configuration, data audits, and releases of new functionality for Workday
• Responding quickly to complex situations that arise, resolving technical system issues, while also making recommendations for improvements along the way
• Maintaining system setup and design, including business processes and reporting; inbound and outbound data interfaces/integrations, and dashboards
• Configuring and maintaining security profiles for employees across all companies/locations. 
• Working with Information Technology to ensure compliance and related service organizations’ security policies and documenting proper internal security controls
• Partnering with Workday HRIS team and the broader People team on adoption of Workday major releases, identifying impact and enhancement opportunities associated with a new release, and communicating appropriately and as needed
• Reviewing and recommending optimization efforts based on system usage
• Providing technical guidance and training to management, HR, and end-users
• Leading and participating in system integration testing; overseeing and/or developing test scenarios; analyzing the effectiveness and functionality of new configurations to ensure all requirements are met
• Developing functional configuration for new and/or updates and enhancements to existing modules
• Leveraging Workday Community/support and experiential knowledge to resolve complex escalation points

Requirements:

• Experience administering multiple Workday modules, with strong problem-solving and troubleshooting skills
• Demonstrated success working remotely and/or internationally coordinating with peers and team members globally and understanding the challenges and opportunities of remote working and remote communication. 
• Flexibility to operate at multiple altitudes, collaborate and partner within and across teams, and prioritize workload
• Superior analytical and problem solving skills with a strong focus on attention to detail whilst delivering against tight deadlines
• Workday Pro certification preferred