Workday HRIS Configuration Lead

About the People Team

Our People Team is at the forefront of building a world-class virtual first company and being a leader on Future of Work. ​​Our People team believes in the power of our people. We craft an employee experience that starts with hiring incredible people, investing in their career development and providing a holistic approach to benefits and wellness.

About the Role

Reporting to the Sr. Director of People Operations, you will be provide hands-on configuration, and day-to-day administration of our Workday HRIS system, ensuring we are leveraging Workday to drive efficiency, effectiveness, and employee experience. You will identify and assess opportunities, evaluate and propose solutions, develop short and long-term plans, and implement, configure, and manage projects to completion. In addition you will be responsible for handling escalations and ensuring the smooth day-to-day operation of our People processes in Workday and across integrated systems and platforms. You will partner with the rest of People Operations and other key stakeholders, such as Finance, Recruiting, HRBP, Legal, and IT,  to build an HR tech stack that is globally-aligned, scalable, compliant and employee-centric.

Responsibilities

• Administer and maintain our Workday HRIS across HCM, US Payroll, Time Tracking, Absence, Benefits, Talent Optimization, Learning, Reporting, and Security, ensuring our Workday configuration is globally aligned, legally compliant, scalable, and employee-centric.
• Evaluate, implement, and integrate new Workday features, working with partner teams and developing and managing test plans and project plans
• Work with functional partners to automate People processes, gathering requirements, evaluating and proposing alternatives, and then implementing, testing, and maintaining new processes
• Lead and participate in cross-functional projects to improve or expand our utilization of Workday, engaging other teams to align on objectives, set milestones, and deliver results
• Ensure smooth and seamless day-to-day operations, resolving escalations and complex issues and tickets in support of the People, Payroll, and end users
• Diagnose problems quickly and troubleshoot functional and technical issues with HR, end users, and partner teams, designing, developing, and testing solutions to fit business needs.
• Provide day-to-day technical support, including complex data uploads (EIBs), system audits to ensure process efficiency and data integrity, and developing and maintaining simple and complex custom reports using Report Writer and Report Designer
• Develop training documents related to system updates. May guide and train new colleagues as necessary.

What you'll need

If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

• 5+ years of HRIS and Workday experience or equivalent (including Workday Pro certification and/or extensive relevant experience), with emphasis in Payroll, Absence, and Time Tracking (PATT)
• Strong analytical skills with a history driving measurable improvements through automation, configuration, and implementation of Workday functionality
• Experience gathering requirements and turning business partner asks into proposed solutions, probing to understand and providing clear alternatives and explanations accessible to non-technical partners.
• Cross-functional project management experience with a track record listening to all voices, building alignment, and driving projects with clear objectives, milestones, and deadlines
• Demonstrated familiarity with HR legal and regulatory compliance and best practices as implemented in Workday
• Experience with vendor management and integrations, including applicant tracking system and global payroll vendor integrations
• Experience working in a global company with multiple countries across multiple time zones and the ability to flexibly work some early mornings or late evenings to attend meetings

Bonus points if you have

• Experience working with Workday Studio integrations with Greenhouse recruiting and Cloudpay payroll
• Experience working with Canada and/or the Philippines
• Enjoys learning new things, seeking out greater responsibilities and driving best practice beyond assigned “scope of responsibility.”

Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Canada or the Philippines. Learn more about our virtual-first working model here. #LI-Remote