Job Description
We are hiring amazing humans and we hope that includes you!
Are you looking for more than just a job? At Chewy you'll find yourself on a career path with other exciting humans like yourself. You'll be part of a culture that values everything that you do who you are and the goals you have set for your career. We want to give you the opportunity to grow earn competitive pay and be happy while you do it. Sounds simple but we love it.
Your Opportunity:
Chewy is looking for a Solutions Manager to join our HR Systems & Solutions Team. In this role you will support Workday configuration and functionality within our Payroll and Absence modules. You'll work closely with senior Team Members and multi-functional partners to help implement enhancements resolve issues and improve the overall employee experience through technology.
This role combines hands-on system work with a growing focus on agile delivery practices. You'll contribute to the management of the Jira backlog for your functional area help refine work items and support configuration tasks from discovery through testing and deployment. It's an excellent opportunity to deepen your Workday expertise while developing your skills in product ownership customer collaboration and solution delivery.
What You'll Do:
- Serve as the Workday configuration expert for the Payroll and Absence functional areas aligning system design with business processes and goals.
- Partner closely with COE leaders to understand business needs and translate into technical requirements.
- Own and manage the roadmap and Jira backlog for your areas prioritizing enhancements resolving issues and supporting regular Workday releases.
- Partner with customers across HR IT and other functions to translate business needs into scalable well-documented solutions.
- Support end-to-end delivery of new features and system improvements including discovery configuration testing (SIT/UAT) deployment and post-launch support.
- Help document business processes functional specs test cases and user guides as part of ongoing support and enhancement work.
- Support change management by reviewing training materials job aids and communications related to system updates.
- Participate in system and process analysis activities to identify areas for improvement in user experience compliance or operational efficiency.
- Stay up to date on new Workday features and help evaluate their relevance to your area.
- Own Workday semiannual release management for the Payroll and Absence modules including impact assessment configuration updates testing coordination customer communication and deployment planning.
- Learn from and collaborate with senior Team Members contributing to team knowledge-sharing and standard processes.
What You'll Need:
- Bachelor's degree in Computer Science Human Resources Business Administration or related field or equivalent experience.
- 3-5 years of Workday configuration experience with expertise in the Payroll and Absence modules.
- Experience supporting Workday configuration and testing efforts.
- Familiarity with agile delivery and Jira (or similar backlog management tools).
- Strong organizational and problem-solving skills with the ability to handle multiple tasks and shifting priorities.
- Ability to manage requests and identify high-impact items for escalation or prioritization.
- Clear communication skills and a collaborative approach to working with multi-functional teams.
- A strong desire to learn and grow in HR technology product ownership and customer engagement.
- Customer service-oriented attitude with a focus on delivering quality user experiences.
- Travel expectation is approximately 10%.
What You'll Get:
- A place where you can be your authentic self and grow your career. Our pet parents and partners are from everywhere--different places and different walks of life. It is what makes them unique. Likewise Chewtopians are encouraged to bring their perspectives to deliver on our mission!
- Work in a culture that cares with managers who value you and your career journey. Be empowered to think big thrive on delivering results and to become your best.
- Development of meaningful connections with a diverse group of Chewtopians through Team Member Resource Groups and celebrate inclusivity with various company events programs and activities.
- Comprehensive medical dental vision benefits in addition to wellness programs and resources enabling you to be your best self in and outside of work.
The base salary range for this role is $100000 - $176000.
- The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience education and work location. In addition this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.
We offer different types of insurance and benefits such as medical/Rx vision dental life disability hospital indemnity critical illness and accident. We offer parental leave family services benefits backup dependent care flexible spending accounts telemedicine pet adoption reimbursement employee assistance program and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members have unlimited PTO subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color ancestry national origin gender citizenship marital status religion age disability gender identity results of genetic testing veteran status as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law and you need an accommodation during the application process or to perform these job requirements or if you need a religious accommodation please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy please click here.
Skills Required
- Bachelor's degree in Computer Science Human Resources Business Administration or related field
- 3-5 years of Workday configuration experience
- Experience supporting Workday configuration and testing efforts
- Familiarity with agile delivery and Jira
- Strong organizational and problem-solving skills
- Clear communication skills
- Customer service-oriented attitude
What the Team is Saying
What We Do
Who We AreChewy is where pet parents find everything they need for life with pets from food to fun to pharmacy. We make pet care easier more informed and more joyful through fast reliable delivery and award-winning 24/7 Customer Care including access to pet health support when it’s needed. Founded in 2011 Chewy combines the convenience of online shopping with a high-touch personalized experience built around the real moments of pet parenthood.Our MissionChewy’s mission is to be the most trusted and convenient destination for pet parents and partners everywhere. What We DoWe support pet parents through the highs lows and everyday moments of the pet parenting journey with:• Pet food treats and daily essentials• Supplies for dogs cats fish birds reptiles equine and small pets• Pharmacy and veterinary services including prescriptions and medications• Pet wellness and health products• Autoship for convenient recurring deliveries• Chewy+ our premium membership offering exclusive savings faster delivery and personalized pet care benefits• 24/7/365 customer support from knowledgeable pet-loving expertsWhat Makes Chewy DifferentChewy is known for industry-leading service deep personalization and our customer-obsessed culture. We combine trust convenience and care and pet parents come to us for: • Exceptional customer care• Human- and pet-centered product and experience design• Fast dependable fulfillment across a nationwide operations network• A mission-driven culture built on empathy trust and passion for petsOur CultureChewy’s culture is built for people who thrive on ownership innovation and impact. We value curiosity creativity and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn grow and unleash their full potential in a collaborative supportive mission-driven environment.How We WorkChewy’s Operating Principles guide how we think innovate collaborate and execute. These principles shape our character decision-making and approach to delivering results while connecting our people and culture in support of our mission.Where We WorkChewy headquarters: Plantation FL and Boston MAAdditional hubs: Bellevue WA and Minneapolis MN
Why Work With Us
Why You Should Work at ChewyChewy is a unique fast-growing e-commerce and tech leader where builders creators and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.
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Date Posted
05/08/2026
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