Workday Support Consultant

Pearl Technologies Ltd is North America’s leading Managed IT Services & Software provider, helping clients, internationally, navigate the ever-changing business environment with a team of technical experts and decades of industry experience. We offer specialized technical know-how in the realm of IT development, IT Infrastructure Support, Business Intelligence and Robotic Process Automation. We are geared to better serve our customers and help them to connect to the right IT solution for their needs.

Pearl Technologies invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are an entrepreneurial-minded organization that welcomes and supports individual ideas and strategies.

We are currently expanding our team and looking for an experienced and skilled Workday Support Consultant to join us.

Responsibilities:

• Provide day-to-day support and troubleshooting for Workday HR and Payroll modules, including investing and resolving system issues and user inquiries.
• Monitor system performance and data integrity, proactively identifying and addressing issues to minimize HR and Payroll disruptions.
• Conduct user training sessions and create documentation to empower end-users to utilize Workday functionalities effectively.
• Proactively identify opportunities for process improvements and system enhancements to enhance user experience and productivity.
• Develop and maintain system documentation, including configuration guides, issue logs, and knowledge base articles.
• Design, develop and maintain Workday reports, dashboards, and analytics to support HR and Payroll data-driven decision-making.
• Collaborate with cross-functional teams to define, create and manage data interfaces with external vendors, ensuring seamless integration and accurate data exchange.
• Monitor integrations , troubleshoot errors, and perform data validation to ensure data accuracy and consistency across systems.

• Minimum of 2 years of experience working with Workday, with a focus on configuration, support, and administration.
• Proficiency in Workday modules such as HCM, Compensation, Absence Management, Reporting.
• Strong analytical and problem-solving skills, with the ability to troubleshoot complex system issues.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and levels of the organization.
• Proven ability to manage multiple priorities and deliver results in a fast-paced environment.

• Competitive Salary
• Career Growth
• Remote work