Job Description
Recognized as the No. 1 site trusted by real estate professionals Realtor.com® has been at the forefront of online real estate for over 25 years connecting buyers sellers and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools Realtor.com® not only makes a significant impact on the real estate industry at large but for consumers navigating the biggest purchase they will make in their life by providing a user experience that is easy to use easy to understand and most of all easy to make decisions.
Join us on our mission to empower more people to find their way home by breaking barriers to entry making the right connections and building confidence through expert guidance.
Role Overview
The Workforce Performance and Productivity Director is a strategic orchestrator responsible for ensuring that the organization’s portfolio of initiatives (objective priorities projects and goals) directly drives measurable business outcomes through individual goal setting. This role serves as the critical link between corporate strategy and operational execution focusing on defining tracking and reporting the value realized from performance objectives across all departments. This individual will implement frameworks to translate high-level business objectives into clear quantifiable targets and monitor progress to drive results. This role will own the PM/GM (Performance Measure / General Measure) framework for all bonus and performance eligible employees including design standards and governance of PM/GM data and artifacts. The Director will partner across HR Finance Analytics and business teams to strengthen performance management through clear processes strong governance effective tools and repeatable reporting.
Top Reasons to Apply
Architect the Bridge Between Strategy and Execution - This isn't a role for a spectator. You are the primary architect responsible for translating the Executive Leadership Team’s high-level roadmap into a rigorous measurable framework. You will own the system that ensures every corporate objective is backed by quantifiable data-driven targets.
Direct Impact on Financial Performance & Value Realization - Operating at the intersection of Finance Analytics and Strategy you will govern the standards for how performance is measured and rewarded. By ensuring absolute alignment between individual output and financial commitments you play a critical role in protecting the company’s bottom line and driving measurable ROI on its most important initiatives.
Drive a High-Stakes Shift to Dynamic Operations - You will lead the enterprise-wide transition from static annual planning to a "live" quarterly execution rhythm. This is a massive organizational transformation effort giving you the mandate to overhaul legacy processes and implement modern automated systems that increase the speed and agility of the entire business.
What You'll Do
- Strategic Architecture: Partner with the ELT and Strategy Teams to translate our company strategy and roadmap into high-quality goals (OKRs/KPIs) at the team and individual level.
- Performance Process Oversight: Drive the end-to-end enterprise performance management and goal-setting program including calendar annual and quarterly rhythms tools and systems and overall efficacy of the program.
- Analytical Governance & Financial Linkage: Collaborate closely with Finance and Analytics to establish rigorous enterprise-wide mechanisms for governing auditing and synthesizing performance data and financial outcomes. This ensures data integrity strategic alignment and the generation of clear actionable insights against financial commitments and deliverables.
- Driving Results & Productivity: Continuously monitor goal health and proactively identify accelerants and blockers or siloed/conflicting goals. Propose and facilitate real-time pivots to goals as market conditions or strategies shift (moving from bi-annual to a live quarterly rhythm).
- Operational Integration & Alignment: Ensure the overall performance management and goal setting processes are aligned with core people processes (HR Compensation and Recognition).
- Strategic Support: Act as a coach and partner to leaders and employees as they translate strategic priorities into measurable ambitious goals that meet our enterprise performance standards and expectations.
- Program Management: Own performance management reporting dashboards templates goal artifacts and data in collaboration with cross-functional partners as well as own performance management tool and systems administration.
- Process Innovation & Digital Efficacy: Drive continuous process improvement by identifying evaluating and implementing new tools systems and automation solutions that enhance the efficacy governance and user experience of the enterprise performance management lifecycle.
What You'll Bring
- 12+ years of experience in Program Management Strategic Planning Business Operations or a Performance/Strategy-focused role.
- 5+ years leading cross-functional programs with senior stakeholders.
- Deep experience owning implementing and managing goal-setting frameworks like OKRs or similar methodologies at scale with high fluency in metrics-driven goal setting and productivity.
- Experience partnering with Finance &Analytics on enterprise targets and recurring performance reporting.
- Demonstrated ability to scale programs through standards automation and governance.
- Strong executive presence excellent facilitation communication and stakeholder influence skills.
- High attention to detail and quality control.
- Bachelor’s degree in Business Finance Engineering or a related field; a Master’s degree or relevant program management certification is a plus.
How We Reward you
Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include but are not limited to:
- Inclusive and Competitive medical Rx dental and vision coverage
- Family forming benefits
- 13 Paid Holidays
- Flexible Time Off
- 8 hours of paid Volunteer Time off
- Immediate eligibility into Company 401(k) plan with 3.5% company match
- Tuition Reimbursement program for degreed and non-degreed programs
- 1:1 personalized Financial Planning Sessions
- Student Debt Retirement Savings Match program
- Free snacks and refreshments in each office location
Do the best work of your life at Realtor.com®
Here you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com® you’ll bring your full self to work as you innovate with speed serve our consumers and champion your teammates. In return we’ll provide you with a warm welcoming and inclusive culture; intellectual challenges; and the development opportunities you need to grow.
Diversity is important to us therefore Realtor.com® is an Equal Opportunity Employer regardless of age color national origin race religion creed gender sex sexual orientation gender identity and/or expression marital status status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal state or local law. In addition Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.
Top Skills
What the Team is Saying
What We Do
We pioneered the world of digital real estate more than 25 years ago. Today through our website and mobile apps we are a trusted guide for consumers empowering more people to find their way home by breaking down barriers helping them make the right connections and creating confidence through expert insights and guidance. For professionals we are a trusted partner for business growth offering consumer connections and branding solutions that help them succeed in today's on-demand world.
Why Work With Us
The way home begins with you. With a diverse team of experts alongside you you’ll help us reach new heights at the forefront of the digital real estate space. Bring your extensive knowledge and deep expertise and collaborate with other passionate visionaries to lead our industry and revolutionize the way people find home in every form.
Gallery
Realtor.com Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Explore More
Date Posted
03/31/2026
Views
0