Workforce Planner

Key Responsibilities: 

• Support capacity planning and operational planning 

• Recommend staffing solutions to balance customer experience and productivity 

• Coordinate required shrinkage activities for optimal resource use 

• Propose operational activities to achieve service targets 

Let’s talk about you 

You're a skilled Workforce Planner who ensures operational teams have the right staff to meet business demands. You collaborate with stakeholders to create efficient staffing plans, balance targets, and optimise resources. You're also skilled in data analysis and process documentation, always staying updated on business goals and best practices. 

Essential 

• Knowledge of workforce planning functions 

• Effective time management capability 

Desired 

• Knowledge of Amazon Web Services 

• Effective project management skills 

At nib, we recognise that some people may only apply when their education, skills and/or experiences are identical to what an employer is looking for in a candidate. We’re always on the lookout for curious individuals who will add to the culture at nib Group – so if this role resonates with you, please apply!  

Let’s talk about working at nib 

Our hybrid working model provides our employees with the flexibility to work from one of our office Hubs and from home based on what works best for them and their team. We make a commitment to come together with purpose and are excited to share moments that matter with one another. Our Hubs are purpose built to support focused work, connection, and collaboration with peers. We provide a new starter benefit as well as ongoing financial support to set up and maintain a functioning home workspace. At nib, we’re committed to creating a flexible working environment where you’re free to be you. 

Other benefits to support you at work (and play) include: 

• Generous discounts on nib health and travel insurance products including 50% discount on employee health insurance  

• The opportunity to give back to the community with nibGive, including paid leave for volunteering for our nib foundation and community partners 

• Support your better health – whatever that looks like for you - through our nib Well Program and corporate fitness discounts 

• Access to our employee share plans, short-term incentive program and life and salary continuance insurance benefits 

• Benefits to support our diverse workforce with 18 weeks paid parental leave for all new parents regardless of carer status, 5 days paid cultural leave for First Nations peoples and 4 weeks paid gender affirmation leave for trans, gender diverse and intersex employees 

The fine print 

All your information will be kept confidential according to EEO guidelines. Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment.  

We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands where we live, learn and work.