Workforce Registry Specialist

Title of the position: Workforce Registry Specialist

Department: Client Services (Online Learning and Workforce Services)
Reports to: Director of Online Learning and Workforce Services 

Type of Position: Full-Time   Hours per Week: 40   

Pay: Exempt  Level: Individual Contributor II

Company Overview:

Do you enjoy making a difference in a child's life, transforming education, and evolving learning? Come join Teachstone, the interaction company! Teachstone® was founded in 2008 to deliver the Classroom Assessment Scoring System® (CLASS®) nationwide and around the globe. Developed through years of research, the CLASS observation tool measures the interactions between teachers and children, which have been shown to drive learning and lifelong achievement. Teachstone helps organizations conduct classroom observations and provides professional development so that teachers improve, and children learn more. Our online subscription service, myTeachstone, simplifies CLASS implementation by combining observation data with a robust library of CLASS resources and professional development.

At Teachstone, everything we do is about improving the ways teachers interact with their students. We train coaches and observers, build and deliver online support programs, design professional development – all of it grounded in one proven fact: the interactions teachers have with students have a lasting impact on their academic and developmental success. By helping educators describe, measure and improve their interactions and relationships with students, Teachstone is transforming education nationwide, one interaction at a time.

Role Summary:

The Workforce Registry Specialist maintains Teachstone’s presence in State Registries and state level entities that house early childhood and after-school workforce professional development data. The Registry Specialist maintains Teachstone’s approved standing in individual states, and coordinates new membership applications and training/course submissions for approval in strategically identified new states and entities. 

Role Overview:

Maintain approved registry status’ and coordinate new state and/or entity applications

• Maintain the health of Teachstone’s memberships in approved state registries
• Maintain the Teachstone-National Workforce Registry Alliance relationship
• Coordinate and/or complete application and renewal process for membership into state registries
• Partner with the Revenue Team to support state strategies
• Investigate new state registry membership opportunities

Project manage training and course submissions into approved registries

• Coordinate individual  state and training submissions as the lead project manager
• Partner with the Professional Services team to submit approved trainers in requiring states 
• Secure consultants as needed to provide SME support in state projects
• Create and maintain comprehensive project documentation, plans, and reports and act as the point of contact and communicate project status to all stakeholders
• Regularly reports specific ECE workforce data and needs assessment to Online Learning and Workforce Services Director to project training needs/demands and priorities (by high risk areas, by language or cultural needs, by varied modality of instruction, by credential or degree level, etc. Record participant attendance 
• Support/coordinate participant training data completion entry into state platforms
• Other duties as needed to support Teachstone as the organization matures
• Builds strong working relationships with internal and external stakeholders
• In close partnership with Sales and Services, develop in-depth knowledge of client needs and proactively provide best in class service and implementation solutions

Role Qualifications:

• Bachelor's degree required in education, early education, child development, educational leadership or workforce/teacher preparation
• Knowledge of early childhood field, general child care licensing, workforce development, training/technical assistance systems, and state QRIS systems
• Knowledge of early childhood education professional development and credentialing systems to include the Council for Professional Recognition’s CDA credentialing process 
• Experience with project management practices and tools to create, manage, and track project performance, cost, verify scope
• Excellent client-facing and internal communication skills both written and verbal
• Solid organizational skills including attention to detail
• Demonstrated ability and desire to work in a fast-paced, growing organization 
• Works well independently and effectively functions as a member of a team
• Facilitates coordination of multiple tasks and manages a variety of projects simultaneously
• Succeeds in a cross-functional, collaborative role supporting other departments to help achieve organizational goals.
• Team player who shares problem-solving responsibilities with the team and offers creative responses to new challenges
• Adept use of technology, including Microsoft Office Suite applications (expert in Excel), Google applications, Asana, and video and multimedia presentation tools
• Experience working with a Customer Relationship Management system (ex: Salesforce), Learning Management System (LMS), and Student Information System (SIS)

Role Preferred Qualifications:

• Basic knowledge of Teachstone and the Classroom Assessment Scoring System (CLASS)
• Basic understanding of the Council for Professional Recognition’s CDA credentialing process
• Experience working with a Customer Relationship Management system (ex: Salesforce), Learning Management System (LMS), and Student Information System (SIS)

Teachstone is an Equal Opportunity Employer. We consider all applicants without regard to race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic data, political affiliation, or any other status protected by law. We are dedicated to fostering an inclusive and diverse culture.