Working Student - Human Resources

About Cognigy

Cognigy is revolutionizing the customer service industry by harnessing the most cutting-edge AI technology on the market. Its award-winning solution Cognigy.AI empowers businesses to deliver exceptional customer service that is instant, personalized, in any language, and on any channel. Through the perfect combination of Generative and Conversational AI, Cognigy is shaping the future of customer service while increasing customer satisfaction and actively supporting employees in real-time.

Our talented #CognigyCrew are the backbone of our innovative technology, and we are now looking for more extraordinary individuals to join our global team.

Why You’ll Love Working at Cognigy: Our Promise to You

At Cognigy, we empower our team to thrive as part of a diverse, passionate, and respectful environment where we lead the automation of conversations, making life easier for everyone.

We foster success through collaboration, challenging one another, and enabling our best work. Supporting growth is at the heart of our achievement, founded on a culture of mutual respect and trust – always! Our core values, the 4Ts – Team, Trust, Transparency, Technology – inspire and guide our #CognigyCrew.

Your New Role: Working Student - Human Resources

Location: Dusseldorf, Germany (On-Site)

Your daily responsibilities will include: 

• Administrative support for HR management, e.g. preparation of references, data maintenance. 
• Independent research to stay up to date with labor law requirements and resolving issues. 
• Contributing to the development and improvement of HR systems and processes. 
• Collaborating in processes to strengthen employee development, e.g. performance process.
• Supporting the HR Team in day-to-day business and projects along the employee lifecycle e.g. improving our employee engagement. 
• Assisting in various activities in Office Management, e.g. ordering office supplies, preparing meeting rooms and events.

About you 

• Currently enrolled in the field of Human Resources, Business Administration or (Business) Psychology (specialising in human resources/communication) or a comparable area of studies. 
• Fascinated with the technology industry, especially AI, is evident in your proactive approach. 
• Currently based in North Rhine-Westphalia and able to work from the Düsseldorf office when needed. 
• Fluent in English and German, with excellent written and verbal communication skills (essential)
• You have a keen interest in Human Resources topics. Ideally, you have already gained some professional experience in a comparable position. 
• You thrive when working independently, taking the initiative, and managing multiple tasks with precision. 
• Strong attention to detail and organizational skills, ensuring efficiency and excellence in your work. 
• You are confident in using Microsoft Office 365. 
• You enjoy teamwork and are motivated by new topics. 

Life at Cognigy: what we offer you 

We are an ambitious and international tech company with a great culture, and we make sure that everyone feels welcome. Our excellent benefits make us a fantastic place to work - these include: 

Unique opportunity to help build and shape the company, with little hierarchy 

Global Employee Assistance Program 

ClassPass membership, giving you access to a variety of fitness and wellness experiences 

Ongoing learning and development opportunities, including LinkedIn Learning 

Sounds like you? Come and join us!