Working Student IT Support (m/w/d)

Job Description

Our IT Team takes great responsibility for our whole company. We are supporting all colleagues whenever they seek guidance for IT-related questions. The team is always keen on automating as many processes as possible, constantly working on improving our diversified infrastructure.

We take pride in fostering a collaborative and growth-oriented work environment, and we are currently seeking a talented IT support working student (m/f/d) to join our team.

Challenges:

• Automated On- & Offboarding
• Improving AMIT
• Following a self-service approach with a software portal

What you will do:

• Assist in the setup, configuration, and maintenance of laptops, and other IT equipment.
• Provide first-level technical support to employees, addressing hardware and software issues.
• Maintain an inventory of hardware and software assets.
  

Who you are: 

• Currently enrolled as a working student in a relevant IT or Computer Science program.
• Basic understanding of IT concepts and troubleshooting techniques.
• Strong interpersonal and communication skills.
• Eagerness to learn and adapt to new technologies.
• Ability to work independently and collaboratively within a team.
• Familiarity with Windows and/or Mac operating systems.
• Experience with helpdesk or ticketing systems is a plus.

YOU ARE THE CORE OF ABOUT YOU. 

We take responsibility for creating an inclusive and exceptional environment where all genders, nationalities and ethnicities feel welcomed and accepted exactly as they are. We believe that a diverse workforce essentially contributes to the ABOUT YOU culture. In order to maintain talent and diversity, we emphasize the care for physical health, mental health and overall well-being. Our values and work ethics essentially contribute to our brand mission: empower acceptance and shape an inclusive, fair and circular fashion culture.

We are looking forward to receiving your application - preferably via our online application portal! Thus we can ensure a faster process and for you it is very easy to upload your application documents. :-)

Additional Information

Benefits

• Grow together with one of the fastest growing eCommerce companies in Europe
• Flexible working times
• 40% discount on our online shop
• Fresh fruits + drinks everywhere
• Language courses (German & English)
• Free sports courses & reduced price for gym membership
• Subsidized public transportation ticket
• Free choice of hardware and operating system (Mac, Windows, Linux) also for private usage
• State-of-the-art tech stack running on AWS
• Modern office in the city center of Hamburg
• International working environment and English as company language
• Company flats (subject to availability)
• Agile work environment (MOVE) and cross-functional teams
• Free access to Germany’s greatest developer conference code.talks
• Company pension scheme
• Help in relocation and VISA process

*Please find free fruits, drinks and coffee in our lovely Hamburg Office / HQ

YOU ARE THE CORE OF ABOUT YOU. 
We take responsibility for creating an inclusive and exceptional environment where all genders, nationalities and ethnicities feel welcomed and accepted exactly as they are. We believe that a diverse workforce essentially contributes to the ABOUT YOU culture. In order to maintain talent and diversity, we emphasize the care for physical health, mental health and overall well-being. Our values and work ethics essentially contribute to our brand mission: empower acceptance and shape an inclusive, fair and circular fashion culture.

We are looking forward to receiving your application – preferably via our online application portal! Thus, we can ensure a faster process and for you it is very easy to upload your application documents.