Workplace & Employee Engagement Specialist

Company Description

Nexthink is the global leader in digital employee experience management. Our products allow enterprises to create highly productive digital workplaces for their employees by delivering optimal end-user experiences. Through a unique combination of real-time analytics, automation and employee feedback, Nexthink gives IT teams the insight they need to empower and even delight people at work.

With worldwide headquarters in Boston (go-to-market) and Lausanne, Switzerland (engineering & product management), Nexthink also has offices in France, UK, Germany, Spain and UAE. Our growing team of Nexthinkers is proud to be making the digital work lives of nearly ten million employees across 1,000 customers more productive.

At Nexthink, we believe actions are stronger than words when it comes to diversity, inclusivity, and equity in the workplace. Nexthinkers are multinational and multilingual, and come from all walks of life. We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience. Join us today

Job Description

We're looking for a Workplace & Employee Engagement Specialist who thrives on promoting a vibrant workplace culture and excels in communication. In this role, you'll play a key part in ensuring the smooth operation of our Boston office and making sure it is a hub of productivity and positivity.

As a Workplace & Engagement Specialist, you will have a wide range of tasks, such as coordinating Health & Safety, ensuring adherence to security protocols, and maintaining operational continuity of our US Headquarters. This on-site role supports the team, manages resources, and facilitates stakeholder interactions, which are all pivotal for our office success and in shaping our internal dialogue.

As a member of the People & Talent organization, you will collaborate with and support various departments, offering you a rich opportunity to expand your skills across multiple domains while serving as a pivotal point of contact for our valued employees. Reporting to the Global Workplace Manager and dotted line Senior Manager of Global Engagement & Events, the Employee will partner with cross-functional teams to support strategic communication, project management, and other operational needs. This role requires being in the office five days a week. 

Responsibilities

Workplace Engagement

• Oversee the lifecycle management of the Boston Office, ensuring all operational aspects from space utilization to regulatory compliance are maintained.
• Act as the primary liaison for US employees, guiding their experiences from onboarding to offboarding, enhancing employee engagement and compliance with security protocols.
• Serve as a key representative for Boston office, facilitating interactions with employees, partners, and stakeholders.
• Strategically support and coordinate office refurbishment initiatives to align with organizational needs and aesthetic values.
• Advocate for and implement sustainable practices and eco-compliance projects, reinforcing the organization's commitment to ESG.
• Participate in and contribute to strategic planning and execution of global workplace initiatives aimed at optimizing the work environment across all Nexthink locations.
• Design and facilitate office events that not only engage and inspire employees but also weave global cultural understanding into local activities in line with the global workplace program of events to enhance inclusivity and ensure a cohesive experience across office events worldwide.

Internal Communication + Environment, Social & Governance (ESG) Program Support

• Design and manage regular internal communications, including newsletters, company-wide announcements, and digital content to inform, motivate and align employees with Nexthink’s strategic goals.
• Engage in the collection and classification of data necessary for Nexthink’s annual ESG ratings and carbon footprint analysis.
• Assist in the creation and dissemination of content related to ESG initiatives for both internal and external stakeholders that highlight Nexthink’s ESG commitments and achievements.
• Support diversity, inclusion, equity & belonging (DEIB) programs and initiatives to ensure an equitable workplace environment.
• Coordinate monthly company-wide and special events that foster a sense of community and belonging among employees.
• Develop and communicate ways for Nexthinkers to use their volunteer time off, guiding the overall approach while local teams handle the specific arrangements.
• Coordinate monthly company-wide virtual meetings, known as Nexthink Lives, to keep employees globally connected and continuously informed about business objectives, product updates, customer success stories, and external achievements.

Qualifications

• Bachelor’s degree or equivalent practical experience in Communications, Business Administration, Human Resources or related fields.
• Proven experience in corporate communications or related experience.
• Experience organizing and coordinating large-scale events and meetings, both virtual and in person.
• Proficiency in data collection, analysis, and reporting.
• Exceptional communication and interpersonal skills.
• Project management skills and experience[MD1] [DA2] The ability to work as a liaison among various teams.
• Ability to navigate and integrate global cultural elements into local activities.
• Demonstrate sensitivity to social and environmental topics to support Nexthink’s ESG/DEIB agenda

Additional Information

We are 800+ employees strong in 21 countries across 8 different time zones speaking 60+ languages. We are positive, we get things done, we keep growing, and we are one team, we are Nexthink. We believe actions are stronger than words when it comes to diversity, inclusion, and equity in the workplace. Nexthinkers are multinational and multilingual, and come from all walks of life. We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience.

Total Rewards @ Nexthink
At Nexthink, we offer one of the most comprehensive and generous benefits plans. Your total rewards compensation package includes base salary and may also include a commission or performance bonus plan, as well as equity. We provide our US employees with 100% covered company benefits that consist of health, dental, vision as well as access to life insurance, long-term disability, and accidental death/personal loss coverage. 

In addition, we offer: 

• 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer), 11 company-paid holidays, and 3 extra days for volunteering.
• 🏡 Hybrid work model that balances office and remote work, with structured onboarding to foster connections and team integration.
• 📚 Free access to professional training platforms to explore your interests and enhance your skills.
• 🍼 Up to 16 weeks of paid leave for birthing parents/primary caregivers, 6 weeks for secondary caregivers.
• 💰 Plan for the future with a 401(k) plan featuring up to 4% company matching contributions, vesting immediately, to grow your retirement savings.
• 📣 Bonuses for referring successful hires after three months of continuous employment.

Base salary ranges are determined by country, role, level, experience, and skills. The range displayed on each job posting reflects Nexthink’s good faith determination of the minimum and maximum targets for new hire salaries across all US locations. Individual pay is determined by related factors, including job skills, experience, and relevant education or training, which may impact a final offer. Your Talent Acquisition Partner can share more about the specific salary range during the hiring process.