Workplace & Employee Experience Manager

What you’ll do

As a Workplace and Employee Experience Manager, you’ll be owning the NYC workplace operations and employee experience. The office is our US hub and is where many of our C-suite work, including our CEO. This is a highly visible, high-impact role where you can help shape the employee experience and workplace culture. You’ll be a key player in day-to-day office management, event planning, workplace projects, and space planning. This role also includes partnering with the global team on special projects, including company-wide events. Additionally, you’ll be providing executive support to a few executives, overseeing their day-to-day administrative and operational needs.

This role sits at reception and is required to be in the New York office 5 days per week from 8:30 am - 5:00 pm. There will be occasional office events outside of working hours where we’ll need you to come in early and stay later. 

Responsibilities

Workplace & Employee Experience

• Design, develop, and implement engaging events and activities throughout the year to promote employee engagement across the US teams 
• Engage with employees and managers to ensure their workplace needs are met, and identify new initiatives to elevate the employee experience both in the physical office
• Partner with the People team and the IT team to support onboarding new hires
• Assist with on/off-site event coordination including A/V, catering needs, cleaning, and security
• Own internal communications related to the workplace, including a monthly newsletter; generate creative and engaging messages, including written copy, visuals, and multimedia 
• Be an active ambassador for Fireblocks core values

Facilities 

• Ensure the NY office's effectiveness, which includes but is not limited to keeping all office equipment up-to-date, managing installations and repairs, ensuring the workplace is clean, organized and provides a warm and welcoming environment
• Serve as the New York onsite point of contact for vendors, including catering, cleaning services, electricians/plumbers, and all contractors needed to run the office; research vendor options and aid in the negotiation process
• Ensure that the workplace supports the health and safety of all employees and visitors and that all activities are in accordance with local laws and codes
• Routinely look for opportunities to reduce maintenance expenses and ensure documentation and contracts are organized and systematically reviewed
• Support and manage all service contracts such as shipping, security, pest control, and cleaning
• Support the workplace budget preparation and financial planning

Executive Admin/Special Projects

• Calendar management for executives with regard to their time management, prioritization, delegation, and organization
• Provide highly integrated support for executive and help to optimize their teams and direct reports
• Own and manage ad-hoc projects, events, and travel arrangements as needed
• In coordination with executives, engage with building management, vendors, and architects as needed

Minimum Requirements

• 3-5 years of administrative / workplace experience and operational experience at a quickly-scaling or large company; ability to work autonomously and prioritize tasks on a day-to-day basis 
• Experience interacting with all levels of staff from C-level executives to investors in a fast-paced, changing environment while remaining flexible, proactive, resourceful, and efficient
• Strong organizational skills, with superb attention to detail and a strong ability to execute; experience optimizing processes to make them more efficient
• Excellent time management skills and experience handling everything with a high level of professionalism and confidentiality; communicate, perform, and react well under pressure or in ambiguous situations
• Experience with handling sensitive information and situations with care and confidence
• Experience working in a proactive environment with the ability to anticipate and respond to the needs of others before problems arise
• Experience as an Executive Assistant is preferred
• Experience in a high-growth technology startup is a plus

For employees hired to work remotely from New York, or from our NYC HQ, Fireblocks is required by law to include a reasonable estimate of the compensation range for this role. This range is specific to New York City and takes into consideration a wide range of factors that are reviewed when making a hiring decision, such as years of experience, skills, and other business needs.

It is not typical for a candidate to be hired at or near the top of the pay range and each compensation decision is dependent on each individual case. A reasonable base salary range estimate for this position is $91,000 - $119,000. The base salary is one component of the total compensation package, which for some roles may include a target bonus, a very competitive equity grant, and very generous benefits.

While we believe competitive compensation is a critical aspect of your decision to join us, we do hope you also spend time considering why our mission and culture are right for you. We are creating something transformational here, and we hope you are as excited about the future as we are.