Workplace Experience & Facilities Manager

About Clear Street: 

Clear Street is modernizing the brokerage ecosystem. Founded in 2018, Clear Street is a diversified financial services firm replacing the legacy infrastructure used across capital markets.

We started from scratch by building a completely cloud-native clearing and custody system designed for today’s complex, global market. Clear Street’s proprietary prime brokerage platform adds significant efficiency to the market, while focusing on minimizing risk, redundancy, and cost for clients. Our goal is to create a single source-of-truth platform for every asset class, in every country, and in any currency.

By combining highly-skilled product and engineering talent with seasoned finance professionals, we’re building the essentials to compete in today’s fast-paced markets.

The Team: 

As our Workplace Experience and Facilities Manager, you will work closely with executive leadership and the People Operations team to create and maintain a warm and inclusive office environment at our Headquarters in downtown Manhattan, while also delivering a consistently positive workplace experience across our satellite offices in San Diego, Tampa, West Palm Beach, and Chicago. This role will have direct supervision of one member of the Facilities team and requires you to be onsite five days a week.

This is an exciting opportunity to grow the Workplace Experience and Facilities program at a fast growing tech company. You will work on new and interesting problems, and have a ton of opportunity to make an impact in a highly visible role.

You Will:

• Oversee and elevate Clear Street’s workplace experience and facilities program for all employees across all of our facilities.This includes our headquarters at 4 World Trade Center, remote coworking, and direct lease facilities.
• Ensure that employees and guests arrive to a professional atmosphere at all times.
• Develop facilities strategies that elevate the experience in Clear Street offices for employees and guests, while maintaining cost effectiveness.
• Create a coworking and hybrid workplace strategy to ensure that Clear Street staff have a world class employee experience, regardless of their location.
• Gather metrics regarding space utilization, forecasted needs, costs and staff sentiment regarding the office experience.
• Partner with IT, the People Team, executive assistants and others to ensure conference rooms are set up appropriately for visitors and that the right set up is available (technology, seating etc); maintain professional appearance of conference rooms throughout the day.
• Manage any required build outs, remodels, facilities-related equipment purchases, and services required in Clear Street offices.
• Oversee the office management team at Clear Street. This includes managing our cafeteria, office products, and other consumables in our facilities as well as cleaning and periodic maintenance.
• Measure Clear Street facilities’ environmental impact and explore ways to make our spaces more environmentally sustainable
• Work with senior leadership to optimize team placement, as well as manage their growth and other evolving needs to ensure their facilities and office related needs are met.
• Manage supply ordering to maintain supplies in our kitchen as well as handle ordering weekly company lunches and food/beverage orders for internal company events like town halls.
• Collaborate to plan and execute events onsite. 

 Requirements:

• You have at least seven (7) years of experience in a facilities, corporate services and/or office management role at a corporate office of at least 250 professional employees.
• You've managed office operations and delivered a high level of client service in an employee-centric environment.
• You have experience managing a small team as well as have managed external vendors and their staff.
• You pride yourself on your ability to organize, prioritize, and problem solve while having a keen eye for detail and that attention to detail is what matters to you. 
• You have experience partnering with other cross functional teams to plan, organize and execute small office events as well as larger company functions; teamwork is important to you.
• You are financially resourceful and can figure out ways to maximize budgets and negotiate with service providers to produce a win-win outcome.
• You're an exceptional communicator regardless of the medium, and can handle the easy situations and the stressful ones.
• You are creative and enjoy ideating on ways to improve the experience of life in the office.
• You excel when working independently; you manage your time intelligently and prioritize your work effortlessly. 
• You are proficient in MS Office Suite Applications, Dropbox, and Google Workspace.

Bonus Points:

• If you have experienced the fast pace of a high-growth company. 
• If you have an interest in finance and/or technology.

#LI-Onsite