Workplace Experience Specialist

Your Impact

Reporting to the Workplace Experience Manager (WEM), you will provide operational support and internal event coordination. You will help support our AMER/ANZ employees with hubs in Boston, NYC and Sydney. This is a full time Boston-based position and will require 5 days a week onsite in our Boston office.

What you will do at Mirakl: 

• Responsible for the coverage over the front desk which includes being present to greet and welcome guests and visiting employees.
• Assist the Workplace Experience Manager with general administrative support including invoice processing through Netsuite, budget oversight, updating processes, etc.
• Lead internal event research, planning, hosting, and execution in collaboration with Workplace Experience Manager (WEM).
• Be the go-to person for employee requests both in person and via our internal helpdesk ticketing system.
• Provide building and facilities support by placing building related tickets, sourcing and managing vendor relationships and contract KPIs
• Responsible for maintaining office inventory, including reordering and stocking supplies as needed.
• Manage all mail and packaging acceptance and creating of labels as needed
• Support in onboarding and offboarding for new employees, including preparation and shipment of welcome packages and adding/removal of internal systems.
• Ensure front desk security procedures are enforced, such as visitor sign in and visiting employee registrations.
• Manage business cards including the creation, process approval and ordering
• Assist with special projects and initiatives for the Workplace Experience Team

What Mirakl is looking for in a candidate: 

•  2+ years of professional experience in office/workplace/reception/facility management
• 1+ years of event experience
•  Familiarity with systems such as Netsuite (or other invoicing software), Zoom, Google apps
• Excellent oral and written communication skills in English
• Dynamic, friendly, diplomatic and respectful with excellent people skills 
• Solution and service-oriented
• Can-do attitude with creative problem solving skills
• Well-organized person with the ability to manage priorities and several projects simultaneously

Mirakl is an Equal Opportunity Employer. We prohibit discrimination of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All employment is decided on the basis of qualifications, merit and business need.