Workplace Services Manager

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award-winning and industry favorite tools are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. 

About the role:

SmartBear is seeking a Workplace Services Manager who is ready to make an impact. This position is responsible for coordinating workplace services administrative functions and Event Planning across US offices, Assist Global Director Facilities and Real Estate. Ownership of assigned projects in support of internal processes and documentation.

Responsibilities:

Workplace and Real Estate Responsibility

• Manage Catering Orders and Monthly Budget- Somerville and Coconut Creek
• Supplies for Office and Café
• Vendor relationship with building, and external vendors as it relates to job role.
  • Manage Work Order System- Federal
  • External Vendors for office amenities
• Partner with local hotels for SmartBear travel accommodations
• Onboard Executive Assistants in US
• Manage facilities on-boarding process for new hires-
  • New workspace
  • Update I Office
  • Coordinate with P&C team to select and send new hire welcome swag
• Support Facilities and Real Estate Initiatives for Somerville
  • Manage Space Planning Software with I Office for all US offices. Provide support for International Offices when needed.
  • Furniture Reconfigurations and Move Management as needed.
• Site Somerville Communication about the facility - office updates, lunch announcements, and events.
• Mail Management for office

Events

• Execute offsite events for ELT and directs – meeting space, catering, AV, outside dinners and activities, hotel rooms, transport, etc.
• Collaborate with colleagues across teams to plan offsite events based on team and function
• Create a cohesive event planning rubric across campuses
• Plan large-scale company events in collaboration with the P&C team, mostly for the Somerville office – holiday party, summer event, smaller in-office events
• Handle submitting PO’s and following through with events until they are paid for and settled
• Manage Budgets, Logistics and Communications for Event

We are looking for someone who has (Qualifications): 

• 3-5 years of Office Management and Event Planning experience
• Microsoft Office- Excel, PowerPoint, Project
• I- OFFICE- Space Planning system a plus
• Netsuite- PO SYSTEM a plus
• Bachelor’s Degree or equivalent
• Excellent communication skills and strong service mentality

Why you should join the SmartBear crew

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person. 
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes. 

Did you know

• Our main goal at SmartBear is to make our technology-driven world a better place.
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclow, Poland and Bangalore, India.

We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.

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