YouTube Operations Associate Manager- Contract

This is a remote contract role.

We are seeking a detail-oriented proactive and highly organized individual to join our Audience Development team as Associate Manager YouTube Operations. This role reports to the YouTube Operations Manager and will play a critical role in supporting the execution and operational workflows behind Crunchyroll's rapidly growing global YouTube network.

If you thrive in fast-paced environments and enjoy managing complex workflows across multiple stakeholders this could be a great fit. In this role you will act as the operational backbone of the team ensuring a high volume of content moves seamlessly from curation to publishing while serving as the primary point of contact for our external agency partner.

While this role is closely focused on YouTube success will be driven by strong project management organization and communication skills rather than deep platform expertise alone.

Above all we're looking for someone who is passionate about anime and fandom communities highly accountable and excited to help bring content to fans at scale.

A Day in the Life of an Associate Manager YouTube Operations (Responsibilities)

Agency Management & Coordination

• Serve as the day-to-day point of contact for the external agency partner managing communication deliverable tracking and issue resolution.
• Own and manage agency workflows ensuring content deliverables (clips Shorts language versioning custom edits) meet quality standards and brand guidelines.
• Track agency output against volume targets and timelines proactively flagging risks or gaps
• Coordinate asset delivery across agency internal creative services and brand management teams.
• Support onboarding of agency partners establishing workflows approval processes and communication cadences.

Content Operations & Publishing

• Manage high-volume YouTube publishing operations including rapid-turnaround and bulk uploads with accurate metadata monetization and geoblocking settings
• Track and manage content approvals and seasonal workflows ensuring delivery

Workflow & Process Management

• Maintain and continuously improve operational workflows identifying opportunities for efficiency and scalability
• Manage cross-functional requests and approvals ensuring clear prioritization visibility across stakeholders and timely turnaround
• Maintain visibility into project status proactively identifying risks bottlenecks and dependencies
• Track and compile performance and operational metrics surfacing insights to support decision-making

About You (Requirements)

• 3+ years of experience in marketing operations project management agency management or a related field.
• Proven experience managing external vendors or agency relationships including deliverables tracking and quality oversight.
• Strong organizational skills with the ability to manage multiple concurrent workstreams and deadlines simultaneously.
• Excellent communication skills—you can hold partners accountable while maintaining strong working relationships.
• Proactive problem-solver who identifies issues early and proposes effective solutions.
• Detail-oriented with a focus on accuracy process and execution
• Eager to learn and continuously improve processes.
• Respect for anime and its culture familiarity with fandom communities.

Bonus Points

• Experience managing agency relationships in a media entertainment or content environment.
• Familiarity with YouTube Studio content management systems or digital asset management tools.
• Experience with workflow tools (Airtable Wrike Notion).
• Proficiency with Adobe Premiere Final Cut Pro or Adobe Photoshop.
• Experience working in the anime animation or gaming industry.

What We Do

At Crunchyroll we deliver what anime fans love—anytime anywhere. With the world’s largest anime streaming library we connect fans to the stories characters and creators they love. But Crunchyroll is more than just a destination to watch anime—it's a global ecosystem where anime lives and breathes beyond the screen. From streaming and theatrical releases to merch games news events and music we offer fans immersive experiences that celebrate anime culture in all its forms. Headquartered in the U.S. with teams and reach across the globe Crunchyroll is an independently operated joint venture between Sony Pictures Entertainment and Aniplex of Japan. This unique partnership gives us the power to scale globally while staying rooted in anime’s cultural origins ensuring authenticity and access for fans everywhere. We believe anime is more than entertainment—it’s a way of life. And we’re here to champion that passion every day.

Why Work With Us

We take the People Experience seriously here at Crunchyroll. Join a diverse team of talented ambitious people who treat each other well and believe that how we win is just as important as winning.

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