Zone Manager

Summary:
The Denver Post is looking for a dedicated employee to part of the zone managing team. Come work for the Denver Post!
What you will do:

• Enforce and create company policies and procedures that coordinate delivery of The Denver Post in an accurate and timely manner, with emphasis on achieving customer service
• Select, hire, train, monitor, discipline, review and develop Home Delivery agents to achieve on time and accurate delivery and resolve customer complaints by investigating customer complaints and report results back to the company
• Interface closely with all departments and circulation Home Delivery Manager to ensure employees have the tools and resources to perform their jobs effectively and maintain a working knowledge of the entire zone
• Conduct open forums and team meetings to motivate and communicate, this includes productivity and performance goals and establish objectives for delivery agents
• Develop internal record keeping of accomplishments and supervisory objectives and create efficiencies that will accommodate circulation growth and expansion
• Assist with all duties involved with the delivery and distribution of the newspaper and other contracted products to ensure company service expectations are being met and communicate changes or delivery status to the circulation Home Delivery Manager
• Generate various tracking reports including; single copy recap, weekly cpm, repeat complaints, open routes, employee hours, and route audits, and manage budget guidelines within the zone
• Effectively plan and evaluate the size and scope of each agency to provide adequate service and compensation
• Properly maintain any assigned vehicles, phones, and computer equipment according to company policies

What you will bring:

• Experience to supervise a team of employees and to conduct regular performance evaluations and providing feedback to team members while providing leadership and direction to the team
• Ability to develop and implement strategies to meet sales, revenue, and profit goals and ensure compliance with company policies and procedures
• Managing budgets and expenses, monitoring market trends and competitor activity and building relationships with customers and key stakeholders and review all Agent compensation for biweekly billing

Who we are:
MediaNews Group (MNG) was established in 1985 and has over 4,000 employees nationwide including subsidiaries and other corporate affiliates. There are more than 100 different brands within our portfolio. In addition to our print products, we are a client-centric digital organization that brings scale, precision, and sophistication to digital marketing. Leveraging the belief that people matter as much as technology, our suite of products, including Adtaxi, helps advertisers solve complex marketing challenges with custom, performance-driven solutions. Readers turn to us for all the news and information that matters to them nationwide. Adtaxi is an exclusive program with the ability to reach 196M or 95% of the U.S. wired population that was established in 2010. Learn more at www.medianewsgroup.com. Through a rich history of innovation, engagement and results, Denver Post Media continues to offer trusted guidance to our advertising partners across Colorado and beyond. With an unmatched portfolio of marketing solutions, we have the resources to offer a full suite of comprehensive, multimedia options all under one roof. In tandem with Adtaxi, we are 2022 Google Premier Partners, Microsoft Advertising Select Partners and Meta Business Partners. We are the winners of the 2021 Digital Innovation Award (awarded through the LMC) and 2021 award for Best Use of Programmatic in a Marketing Campaign (awarded through the AdExchanger Awards). Beyond all of that, we're here to do the right thing for our clients, give back to the community around us and have some fun in the process.
The annual salary is $92,560.00. Pay is based on several factors including but not limited to education, work experience, time in role, certifications, etc. This role is eligible for a bonus based on performance. In addition to your salary, MediaNews Group offers a comprehensive benefits package, incentive and recognition programs, and a 401K plan (all benefits are based on eligibility).
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