401(K) Jobs in Wichita, Kansas

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Product/Customer Support Specialist

Company: Uhlig LLC

Location: Kansas City, MO

Posted Apr 19, 2024

<div> <p>Uhlig LLC is a fastgrowing advancedtechnology publishing company specializing in contentrich documents and periodicals that are delivered in web print and electronic forms Based on its proprietary Internetbased software platforms Uhlig LLC provides products and services to customers throughout North America and is a national leader in the field of crossmedia variablecontent publishing Ambitious imaginative individuals who embrace change and enjoy expanding the boundaries of traditional design and communication will thrive in our fastpaced innovationcentered culture<p> <div> <section id=stjobDescription><p><b>Job Description<b><p> <div> <p>We are seeking a friendly and attentive customer service professional to join our company as a Customer Support Specialist This position centers on effectively serving and strengthening the nationwide user base of our advanced publishing systems As the front line of contact for the company our Customer Support Specialists must present themselves in a professional manner while relying on their experience good judgment and interpersonal skills to meet the challenges and needs of our customers regarding inquiries received via phone and email<p> <p><strong>Industry<strong> This position is part of our residential division which provides communication solutions in both print and digital formats to condominiums cooperatives and homeowners associations throughout the United States and Canada<p> <p><strong>Responsibilities <strong>Our Customer Support Specialists ensure timely resolution of all phone and email inquiries regarding our products and services Other responsibilities include<p> <ul><li>Assisting property managers real estate agents titleescrow agents mortgage processors prospective buyers and homeowners while selecting products on our webbased ordering systems <li> <li>Ensuring timely delivery of products based on state regulatory requirements for residential loan closing transactions<li> <li>Acting as a liaison to facilitate communication between our clients and webbased users<li> <li>Maintaining uptodate and accurate documentation of inquiries events and transactions in our proprietary system<li> <li>Calculating validating and reporting daily operational performance metrics for the departments<li> <li>Researching defining and submitting client change requests to Account Management and Product Development departments<li> <li>Accurate and timely escalation of reported issues to management Helpdesk and Software as needed<li> <li>Ability to develop a cursory understanding of other Uhlig departments and business partners to facilitate accurate call routing<li> <li>Other duties as assigned<li> <ul><div> <section><section id=stqualifications><p><b>Qualifications<b><p> <div> <p><strong>Experience<strong> At least two years of experience in the mortgage title andor real estate industries is <strong>preferred<strong> in such positions as customer service product support mortgage loan processor loan closer loan funder title processor title searcher title examiner or title clerk Thorough knowledge of real estate transactions loan documents residential underwriting principles titles to landhomes settlement statements and title insurance commitments is <strong>also preferred<strong><p> <p><strong>Education<strong> A bachelors degree is preferred Equivalent work experience with excellent references will also be considered<p> <p><strong>Personal Attributes <strong> Candidates must be able to adapt to both routine and unique inquiries within a set of established parameters Other relevant attributes include<p> <ul><li>Ability to articulate and explain our products and solutions<li> <li>Resourcefulness and problemsolving skills<li> <li>Excellent written communication skills<li> <li>Strong interpersonal skills<li> <li>Ability to adapt to change<li> <li>Punctuality<li> <li>Reliability<li> <li>Attention to detail<li> <ul><p><strong>Technical Skills <strong> Candidates must have general technical skills including proficiency with Internet tools telephone systems and software and other common tools A familiarity with Microsoft Word and Excel is required<p> <p><strong>Other <strong>We work in a modern technologically advanced office environment that promotes a courteous collaborative culture We offer a full benefits package that includes medical dental life and longterm disability insurance 401k with matching paid holidays and paid time off We also offer generous opportunities for continuing workrelated education and career advancement Uhlig LLC is an equal opportunity employer<p> <p><strong>Candidates must submit a resume and cover letter with compensation requirements in order to be considered<strong><p> <p>No agency inquiries accepted<p> <div> <section><section id=stadditionalInformation><p><b>Additional Information<b><p> <div> <p><strong>Compensation <strong>Salary<br ><strong>Benefits <strong>Comprehensive benefits package<br ><strong>Location <strong>Overland Park KS<br ><strong>Travel <strong>None<p> <p>LIOnsite<p> <p><br ><p><div> <section>

Manager, Centralized Sales & Support - CFA

Company: Commerce Bank

Location: Kansas City, MO

Posted Apr 06, 2024

Commerce Bank offers a career with opportunities for growth, learning, and building relationships. The role involves managing sales assistants, planning staffing levels, and nurturing the development of future financial advisors. The company values its culture and invests in its employees, providing a supportive work environment. The position requires strong financial services knowledge, leadership skills, and proficiency in Microsoft Office. A Bachelor's degree, 6+ years of client service experience, and relevant certifications are required. The compensation range is $100,500 - $119,000 annually, with potential for additional incentives.

Client Success Coordinator

Company: Ad Astra Info Systems LLC

Location: Kansas City, MO

Posted Apr 26, 2024

<p><strong>Competitive Compensation amp Benefits Package 401k with Profit Sharing Flexible Time Off Office Dog<strong> <p> <p><strong>About Us<strong> <p> <p>By combining our unparalleled domain expertise with leadingedge technology Ad Astra is helping higher education in its mission to advance timely student completions We are building a cloudbased software platform that will provide the foundation for our next generation of industryleading solutions and analytics Simply put were helping students graduate faster <p> <p><strong>Our Core Values<strong> <p> <ul><li>We recognize talent We recognize and appreciate the unique Godgiven talents that our people bring to Ad Astra Aligning these individual gifts with our work sets team members up to succeed <li> <li>Were unpretentious Theres no room for ego We admit our imperfections and have the humility to know what we dont know <li> <li>Were passionate We arent satisfied with the status quo Were on a mission together to protect the value of degree completion and to transform the higher education industry <li> <li>Were pioneering Were pioneering and arent afraid to failin fact we celebrate it We love it when our people boldly experiment with innovative solutions <li> <li>We love fun The health of our relationships is strengthened by working with people who stretch our thinkingand by enjoying the lighter side of life together We dont take ourselves too seriously but we do take fun seriously <li> <li>We have grit Beyond talent and intelligence our people have sticktoitiveness We push through challenges to make goals a reality <li> <ul><p><strong>Position Summary<strong> <p> <p>The Client Success Coordinator is a pivotal part of our team responsible for managing and driving the renewal process proactively engaging with clients and supporting overall client success initiatives This position is for an ambitious individual who is organized detailoriented and possesses excellent communication skills The Client Success Coordinator will collaborate with internal teams and clients to ensure client satisfaction and retention contributing to our Net Revenue Retention NRR goals <p> <p><strong>Essential Functions Core Responsibilities<strong> <p> <ul><li>Manage the framework and process for tracking renewals <li> <li>Prepare forecasts and report on the progress of renewals <li> <li>Engage in projects to improve our internal processes and ensure a successful and seamless endtoend renewal experience for our customers <li> <li>Assist with creating organizing and distributing written and visual collateral for the Client Success team <li> <li>Coordinate with Client Success Leads to facilitate resource and training needs <li> <li>Build relationships both internally and externally <li> <li>Document and maintain playbooks and processes and facilitate sharing information with key Ad Astra Stakeholders <li> <li>Create standard and repeatable materials for Client Success team <li> <li>Assist Client Success Leads in engaging and communicating with lowtouch clients via automation cadences webinars and other means <li> <li>Create standardized presentation materials and templates for client business reviews strategic alignment meetings client success plans and more <li> <li>Create reports in CRM and other systems to provide information for team members and leadership <li> <li>Be a selfstarter be proactive and work under moderate supervision <li> <li>Other duties as assigned <li> <ul><p><strong> Position Requirements<strong> <p> <ul><li>Bachelors degree in business Sales Marketing or equivalent training in business Client Success Sales Management or Higher Ed Leadership preferred <li> <li>High emotional intelligence including curiosity empathy selfawareness and integrity <li> <li>Strong prioritization skills with the ability to be proactive <li> <li>Excellent attention to detail and a commitment to both accuracy and quality <li> <li>Desire to improve processes and work through ambiguity <li> <li>Demonstrated ability to work independently as well as in a team environment <li> <li>Ability to report on success metrics <li> <ul><p><strong>Essential Competencies<strong> <p> <ul><li>Salesforce CRM <li> <li>Report Building CRM <li> <li>Gainsight PX client adoption metrics <li> <li>Process Documentation <li> <li>Office 365 <li> <li>Learns new systems quickly <li> <ul><p>This position is in Overland Park KS in the greater Kansas City metro area Ad Astra does not cover relocation expenses <p> <p>Ad Astra Information Systems LLC is an equal opportunity employer and values diversity All employment decisions are based on qualifications merit and business need<p>

Lead Product Manager - Platforms

Company: H&R Block

Location: Kansas City, MO

Posted Apr 29, 2024

<p><strong><b>What youll do<b><strong> <p> <p><b>HampR Block<b> the worlds leader in tax preparation services is looking for a <b>Lead Product Manager Platforms <b>to join the Global Consumer Tax DIY Product team This role is responsible for product strategy and leading teams that translate strategy into tactical execution Develops plans and manages implementation of activities for extremely complex products with very broad scope high impact and long implementation time frames Leads both the technology as well as the business change required while ensuring that daytoday operations keep functioning flawlessly during the transition Consults with product sponsors participants stakeholders and customers to review product proposals including goals time frames and funding limitations Develops and manages product budgets and marketing integration Manages a product team and is accountable for developing Product Managers through coaching and mentorship <p> <ul><li>Guide and mentor a team of product managers to develop strategies roadmaps metrics and backlogs while setting a superior standard for quality and delivery of a customer centric product <li> <li>Work crossfunctionally to drive improvement around the way we work leveraging the principles of Lean Agile and DevOps to minimize waste and maximize speed to value<li> <li>Responsible for supporting translating and negotiating company and DIY initiatives into product OKRs with teams<li> <li>Accountable for ensuring outcomes and key results are accomplished and in line with business and customer needs <li> <li>Measure team progress remove roadblocks and identify efficiencies to move fast but effectively towards our goals <li> <li>Ensure teams are following best practices using appropriate product management processes tools and frameworks<li> <li>Establish strong working relationships to optimize how platform work is identified resourced socialized and tracked particularly with the following departments Information Security IT Data and extended partners<li> <li>Convert the strategy and strategic initiatives into welldeveloped plans and objectives over different time frames<li> <li>Engage with senior leadership to provide regular updates on product initiatives and ensure business alignment <li> <li>Set platform strategy and roadmap balancing both client needs and partner<li> <ul><p><strong><b>About HampR Block<b><strong> <p> <p>HampR Blocks purpose is simple To provide help and inspire confidence in our clients and communities everywhere Weve been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955 Since then weve grown to have approximately 12000 offices throughout the United States and around the world <p> <p>We are a people company first and a tax company second People who join HampR Block say it feels like being part of something bigger A place with an amazing and storied history but with a strong and urgent focus on the future Maybe its how determined forward thinking and innovative we are or how accessible our leadership is We believe its all those things and much more <p> <p>HampR Block is committed to diversity and inclusion and is proud to be an equal opportunity employer We consider qualified applicants regardless of race color religion creed gender national origin age disability veteran status marital status sex gender expression or identity sexual orientation citizenship or any other legally protected class All qualified applicants are welcomed and encouraged to apply <p> <p><strong><b>It would be even better if you also had<b><strong> <p> <ul><li>MBA<li> <li>Tax or financial background<li> <li>SAFe Agilist Scrum Master PMP certification or equivalent<li> <ul><p><b>Minimum Education Work Experience Requirements<b> <p><ul><li>Education Bachelors degree in related field or the equivalent through a combination of education and work experience<li> <ul><ul><li>Work Experience Minimum of 8 years of related experience<li> <ul><p><strong><b>What youll bring to the team<b><strong> <p> <ul><li>Product management experience to include experience leading very large mission critical products that involve significant business and technology change<li> <li>Minimum of 5 years of related experience<li> <li>Experience leading products with technical depth youre familiar with the complexities of API integration scaling systems and are motivated by complex technical challenges that underpin product experiences <li> <li>Experience guiding teams with numerous products at different phases in the product lifecycle <li> <li>Consultative experience in shortterm and longrange strategic planning budgeting systems analysis and design<li> <li>Energized by opportunities that arise while operating multiple products and you bring a unique combination of technical prowess empathy and strategy <li> <li>Strong knowledge of business case development including costbenefit analysis NPV and state of assessment<li> <li>Experience with platform governance and operational frameworks within productled development<li> <li>Strong working knowledge of development tracking tool JIRA Azure DevOps Aha<li> <ul><p><strong>Pay Range Information<strong> <p> <p>The pay range for this position is listed below Local minimum wage laws apply This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive Individual pay decisions will depend on jobrelated factors such as experience education skill performance and geographic location where work will be performed <p> <p>Successful candidates may be able to participate in one or more incentive compensation or shortterm incentive plans which could generate additional earnings in accordance with the terms of each plan <p> <p>Qualifying associates can enroll themselves andor their eligible dependents in medical and prescription drug coverage can participate in the HampR Block Retirement Savings Plan 401k Plan the Employee Assistance Program virtual fitness center programs and the associate discount program are automatically enrolled in Business Travel Accident Insurance and receive Associate Tax Prep benefit<p>

Financial Analyst

Company: Uhlig LLC

Location: Kansas City, MO

Posted Apr 12, 2024

Uhlig LLC, a fast-growing, advanced-technology publishing company, seeks a Financial Analyst for its Administration division. The role involves developing, analyzing, and delivering impactful reporting on key performance indicators across multiple operating divisions. The ideal candidate will have relevant work experience, preferably with Crystal Reports, and a bachelor's degree in finance or statistics. They should possess strong analytical, quantitative, and organizational skills, along with proficiency in Microsoft Office tools. The company offers a full benefits package and opportunities for career advancement.

Account Specialist

Company: Uhlig LLC

Location: Kansas City, MO

Posted Apr 12, 2024

Uhlig LLC, a fast-growing, advanced-technology publishing company, is seeking a highly organized, results-driven Account Specialist. The role involves marketing and transitioning property management companies to Uhlig's software solutions, building value for clients through high-level service. The ideal candidate should have 1-3 years of client-relationship management experience, excellent communication skills, and proficiency in Microsoft Office tools. The company offers a comprehensive benefits package and a collaborative work environment.

Customer Support Specialist I - CCS

Company: Commerce Bank

Location: Kansas City, MO

Posted Apr 08, 2024

Commerce Bank offers a supportive work environment with opportunities for growth and learning. The Commercial Card Customer Support Specialist role involves providing technical system support, resolving customer issues, and maintaining high customer service standards. The position requires basic knowledge of bank operations, excellent customer service skills, and proficiency in Microsoft Office. A hybrid schedule is offered, with employees working in the office two days per week. The compensation range is $18.00 to $21.15 per hour, and benefits include health, dental, vision insurance, 401(k), life insurance, paid vacation, and education assistance.

Ocean Import Customer Service Representative

Company: Laufer Group International

Location: Kansas City, MO

Posted Apr 25, 2024

Laufer Group International is a global logistics company headquartered in New York with offices across the United States and worldwide partners. They offer customized logistics solutions, including air freight, ocean services, logistics, customs brokerage, and purchase order and export management. The company is known for its innovative approach to supply chain solutions and exceptional customer service. The job requires strong geographical awareness, understanding of ocean carrier services, international transportation pricing, and strong communication skills. Benefits include medical, dental, vision benefits, a 401(k) retirement plan, paid time off, and a giveback program where employees are given $500 annually to donate to a charity.

Manager, Financial Systems - Flexible Hybrid in Lenexa, KS

Company: Cboe Global Markets

Location: Kansas City, MO

Posted Apr 13, 2024

<p><strong><b>Job Description<b><strong> <p> <p>At Cboe we inspire our people to solve complex challenges together because what we do matters We provide the financial infrastructure that powers the global economy As a leading provider of market infrastructure and tradable products Cboe delivers cuttingedge trading clearing and investment solutions to market participants around the world <p> <p>Were building inclusive ways to support professional and personal development while strengthening the trust weve earned as a global market leader Our teams are empowered to share ideas actively pursue them and bring on a challenge As champions of internal mobility and access to opportunity we encourage our people to go for it and equip our managers with the training to coach their teams to the next level Our Associate Resource Groups champion diversity equity and inclusion giving associates a safe space to network share ideas and create opportunities <p> <p>Sound like the place for you Join us <p> <p>In this role as a Manager of Financial Systems you will be the key player in the development implementation and optimization of all finance modules in Workday as part of the global financial systems team The ideal candidate will have a strong understanding of financial processes data analysis and system design <p> <p>You will be responsible for <p> <p>Key Responsibilities <p> <ul><li>Leading efforts to enhance processes and implement automation strategies<li> <li>Deliver comprehensive functional support for the Workday Financial system<li> <li>Responsible for overseeing the entire endtoend cycle encompassing requirements gathering implementation and testing<li> <li>Engage collaboratively with stakeholders across the organization to obtain requirements configure and test Workday solutions tailored to address diverse business challenges This includes refining business processes crafting custom validations establishing conditional rules and designing calculated fields<li> <li>Configure test and deploy Workday business processes<li> <li>Support integration testing and provide functional inputs<li> <li>Maintain security policies and roles<li> <li>Proactively maintain Workday data integrity through audits and queries<li> <li>Provide end user training to ensure Workday and dependent systems user fluency<li> <li>Prepare and maintain documentation including requirements specifications process flows and procedures<li> <li>Manage relationships with vendors and consultants related to financial systems<li> <li>Provide guidance and mentorship to junior analysts<li> <ul><p>Academic Qualifications <p> <ul><li>Bachelors degree in Accounting Finance Business IT or related field required MBA or other relevant postgraduate degree is a plus<li> <ul><p>Work Experience <p> <ul><li>At least 6 years of handson experience in Workday support and administration with Revenuebilling expenses supplier accounts and intercompany modules<li> <ul><p>Required Competencies <p> <ul><li>Strong knowledge of finance and accounting<li> <li>Strong technical and analytical skills to troubleshoot consolidation andor reporting issues understanding of system logicprocesses is required to independently resolve problems<li> <li>Creative thinking is required to make recommendations for optimizing processes and ensuring data integrity new business requirements must be analyzed to understand impact on the overall systems landscape<li> <li>Strong communication skills with multiple levels of management ability to write clear concise reports and correspondence<li> <li>Strong interpersonal skills<li> <li>Highly motivated and proactive Ability to multitask and adapt to changing priorities<li> <ul><p><b>Benefits and Perks<b> <p> <p>We value the total wellbeing of our people including health financial personal and social wellness We believe standard benefits like health insurance and fair pay are a given at any organization Still you should know we offer <p> <ul><li>Fair and competitive salary and incentive compensation packages with an upside for overachievement <li> <li>Generous paid time off including vacation personal days sick days and annual community service days <li> <li>Flexible hybrid work environment where you choose where and how you work <li> <li>Health dental and vision benefits including access to telemedicine and mental health services <li> <li>21 401k match up to 8 match immediately upon hire <li> <li>Discounted Employee Stock Purchase Plan <li> <li>Tax Savings Accounts for health dependent and transportation <li> <li>Employee referral bonus program <li> <li>Volunteer opportunities to help you give back to your communities <li> <ul><p>Some of our associates favorite benefits and perks include <p> <ul><li>Complimentary lunch snacks and coffee in any Cboe office <li> <li>Paid Tuition assistance and education opportunities <li> <li>Generous charitable giving company match <li> <li>Paid parental leave and fertility benefits <li> <li>Onsite gyms and discounts to other fitness centers <li> <ul><p><b>More About Cboe <b> <p> <p>Were reimagining the future of the workplace by focusing on what matters most our people Our journey is an inclusive one Were investing deeply in leadership programs and career development initiatives that ensure everyone has an equal chance to succeed We celebrate the diversity in our communities inside and out and welcome new perspectives with equity inclusion and belonging <p> <p>We work with purpose solving problems with ingenuity collaboration and a lot of passion Were an engaged and excited team connecting markets across borders and embracing growth in all its forms to achieve incredible outcomes <p> <p>Learn more about life at Cboe on our website and LinkedIn <p> <p><b>Equal Employment Opportunity<b> <p> <p>Were proud to be an equal opportunity employer and celebrate our associates differences including race color religion sex sexual orientation gender identity national origin age disability and Veteran status <p> <p>LICP1 <p> <p>LIHybrid <p> <p>Any communication from Cboe regarding this position will only come from a Cboe recruiter who has a cboecom email or via LinkedIn Recruiter Cboe does not use any other third party communication tools for recruiting purposes<p>

Associate Platform Architect - Remote

Company: Dentsu

Location: Kansas City, MO

Posted Apr 27, 2024

<p><b>Company Description<b> <p><p>Merkle is a leading technologyenabled datadriven customer experience management CXM company For over 30 years Fortune 1000 companies and leading nonprofit organizations have partnered with us to build and maximize the value of their customer portfolios With more than 9600 smart dedicated people in more than 50 offices around the world we are still growing at a rate that outpaces the market with 2019 net revenue of $11 billion<p> <p>We combine creativity and strategy with the full power of the Salesforce technology stack to help worldclass brands bring their messages to life As the leading global Salesforce agency partner we not only have unmatched expertise in the ecosystem but bring innovative capabilities to get results that truly grow business<p> <p><b>Job Description<b> <p><p>The Associate Platform Architect role is a unique hybrid of business and technical skills with a focus on the latest technological solutions and best practice architecture within Salesforce Marketing Cloud SFMC Engagement As an owner of email and technical marketing solutions you will manage the successful onboarding and overall technological direction of our clients<p> <p>You will provide a white glove service model to our Retail clients This includes completing highquality deliverables for known needs but also recommendations and expertise to inspire creativity and scalable solutions<p> <p>You will manage the software development life cycle marketing programs traditional campaigns advise on technical solutions related to integrations with SFMC and collaborate with our CRG and Delivery teams<p> <p>You will contribute to technical development while working with other front and backend developers to provide marketing solutions You will report to the Technical Manager SFMC a wellrespected leader and mentor with amazing marketing experience and deep SFMC knowledge This is a remote role<p> <p><b>Qualifications<b> <p><ul><li>2+ yrs SFMC Engagement experience Automation Studio Email Studio Journey Builder Admin<li> <li>Clientfacing experience<li> <li>General understanding of SQL and AMPScript<li> <ul><p><b>Additional Information<b> <p><p>The anticipated salary range for this position is $68000 $110400 Salary is based on a variety of factors including relevant experience knowledge skills and other factors permitted by law A range of medical dental vision 401k matching paid time off andor other benefits also are available For more information regarding dentsu benefits please visit wwwdentsubenefitspluscom<p> <p>LIRL1 LIRemote<p> <p><p> <p><strong>About dentsu <strong><br >Dentsu is the network designed for whats next helping clients predict and plan for disruptive future opportunities in the sustainable economy Taking a peoplecentered approach to business transformation dentsu combines Japanese innovation with a diverse global perspective to drive client growth and to shape society wwwdentsucom <p> <p>We are champions for meaningful progress and we strive to be a force for goodfor our people for our clients for the industry and for our society We keep our people at the center creating space for growth understanding and learning so they can thrive We embed diversity in our mindset in our solutions and in our teams to empower an inclusive equitable and culturally fluent environment Building this culture within our teams makes us better collaborators with each other and with our clients driving better outcomes for all<p> <p>Dentsu the Company is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company on the basis of age sex sexual orientation race color creed religion ethnicity national origin alienage or citizenship disability marital status veteran or military status genetic information or any other legallyrecognized protected basis under federal state or local laws regulations or ordinances Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act andor certain state or local laws A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company Please contact your recruiter if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying <p>

Treasury Operations Specialist I

Company: INTRUST Bank

Location: Wichita, KS

Posted Apr 13, 2024

INTRUST Bank emphasizes 10 character qualities such as respect, positivity, compassion, humility, and initiative in all its operations. The company offers a welcoming atmosphere, competitive pay, generous time off, and comprehensive benefits. The Treasury Operations Specialist I role involves providing top-tier support for customers using commercial systems and applications, facilitating contract execution, and maintaining a high level of accuracy. The role requires excellent customer service skills, strong communication, and organizational skills. INTRUST Financial Corporation is an Equal Opportunity Employer.

Customer Support Specialist I - CCS

Company: Commerce Bank

Location: Kansas City, MO

Posted Apr 07, 2024

Commerce Bank offers a positive work environment with opportunities for growth, learning, and building relationships. The Customer Support Specialist role involves providing technical system support, resolving customer issues, and maintaining high customer service standards. The company values its employees, offering competitive compensation, benefits, and career development opportunities.

Frequently Asked Questions

What are typical salary ranges by seniority for 401(K) positions?
Entry‑level Analyst: $55k‑$70k. Mid‑level Senior Analyst: $75k‑$95k. Manager: $100k‑$130k. Director: $135k‑$170k. VP/Chief Plan Officer: $180k‑$220k, depending on firm size and geographic region.
What skills and certifications are required in 401(K) roles?
Core skills: ERISA compliance, fiduciary duty analysis, pension plan design, asset‑allocation modeling, and data‑driven decision making. Technical proficiencies: Fidelity, Schwab, BlackRock Aladdin, Workday, and Excel VBA for reporting. Certifications: CPA, CEBS, CFA, Certified Retirement Counselor, and Certified Pension Administrator are highly valued.
Is remote work available for 401(K) professionals?
Yes. Approximately 65% of 401(K) Analyst and Compliance roles support full or hybrid remote schedules, as regulatory and data‑analytics tasks can be performed from any compliant location. Remote teams often use secure VPNs, encrypted data platforms, and real‑time collaboration tools.
What career progression paths exist in the 401(K) field?
Typical ladder: Analyst → Senior Analyst → Manager → Director → VP/Chief Plan Officer. Advancement hinges on accruing fiduciary experience, obtaining advanced certifications, and demonstrating leadership in plan redesign or technology implementation projects.
What industry trends are shaping 401(K) work?
Key trends include ESG‑aligned investment options, AI‑driven plan analytics, automated enrollment and contribution boosts, regulatory updates like the Pension Protection Act amendments, and the shift toward cloud‑based plan administration platforms.

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