Attention To Detail Jobs in Washington DC

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Manager, Customer Success

Company: Bold Penguin

Location: Washington DC

Posted Feb 27, 2025

Bold Penguin, a leading digital solution platform for small commercial insurance, is seeking a Manager of Customer Success. The role involves leading a team of Customer Success Managers to provide exceptional customer experiences, fostering long-term relationships, and driving revenue retention. The ideal candidate should have a Bachelor's degree, 3+ years of leadership experience, and 6+ years in the insurance industry. They must possess excellent communication skills, experience in team management, and a deep understanding of the insurance landscape. The role requires proactive support, strategy implementation, cross-functional collaboration, and regular reporting to the Director of Customer Success. The company offers competitive compensation, progressive benefits, and a results-focused culture.

Frequently Asked Questions

What are typical salary ranges by seniority for Attention To Detail roles?
Entry‑level positions generally range from $55,000 to $70,000 annually, mid‑level roles offer $80,000 to $110,000, while senior specialists or managers can command $120,000 to $160,000 depending on industry and location.
What skills and certifications are required for Attention To Detail professionals?
Core competencies include proficiency with QA tools such as Selenium, TestRail, and JIRA; data skills in SQL and Python; and document control using Confluence or SharePoint. Certifications like Certified Quality Engineer (CQE), Six Sigma Green/Black Belt, PMP, ISO 9001 Lead Auditor, and ISO 27001 Information Security are highly valued.
Is remote work available for Attention To Detail positions?
Yes, many QA, data validation, and regulatory compliance roles offer full remote or hybrid arrangements, especially in tech and financial services where testing and documentation can be performed from any location with secure VPN access.
What career progression paths exist for professionals focused on attention to detail?
Typical trajectories move from Specialist to Lead or Manager roles, advancing to positions such as QA Manager, Data Governance Lead, Compliance Director, or Technical Program Manager where strategic oversight and cross‑functional leadership are key.
What industry trends are shaping Attention To Detail roles?
Automation and AI‑driven testing are increasing efficiency, while stricter data privacy regulations (GDPR, CCPA) and industry standards (ISO 27001, SOC 2) elevate the demand for rigorous documentation and audit readiness. Continuous integration/continuous delivery pipelines also require precise quality checkpoints.

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