Award-Winning Culture Jobs in USA
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Business Analyst- Contact Center
Company: Adtalem Global Education
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> <p> <h2> Company Description <h2> <p> Walden University an Adtalem Global Education institution supports a diverse community of adult learners from across the US and other countries who seek to achieve their academic goals and make positive lasting social change in their professions and communities Walden is a B Corporation with a mission to provide a diverse community of career professionals who have the opportunity to transform themselves as scholarpractitioners to positively affect social change Walden offers more than 100 online degree and certificate programs for students pursuing a bachelors masters doctoral or certificate Walden University has graduated more than 174000 students and is accredited by the Higher Learning Commission Visit WaldenUedu for more information and follow on Twitter Instagram Facebook Instagram and LinkedIn <p> <p> Adtalem believes in a culture of collaboration creativity and innovation which thrives when we can work flexibly Depending on your location this role may be hybrid or remote <p> <ul> <li> <p> HYBRID If you reside within 50 miles of Adtalem offices in Chicago IL Addison IL Columbia MD Minneapolis MN and Miramar FL this role is hybrid requiring office presence three days a week Tue Wed Thu with the rest of the workweek spent working from home <p> <li> <li> <p> REMOTE If you live over 50 miles from Adtalem offices in Chicago IL Addison IL Columbia MD Minneapolis MN and Miramar FL this role is remote However occasional office visits may be required based on business needs with advance communication for such requests <p> <li> <ul> <p> <p> <h2> Job Description <h2> <p> Opportunity at a Glance <p> <p> The Business Analyst Contact Center is responsible for system and business process support of multiple systems utilized by functional business groups across multiple higher education institutions supported by the department The Analyst is expected to be a Subject Matter Expert SME of processes and technology for at least two of the following system areas CRM Workforce Management telephonycall center systems reporting and analytics andor other relevant systems A successful candidate for this position should have experience supporting business processes and information systems for business groups in higher education strong communication skills with technical and business colleagues and leaders knowledge of project management principles and the capacity to learn advanced systems technology and technical environments in order to apply them to optimize systems processes and improve business efficiencies Responsibilities <p> <ul> <li> <p> As this position supports a wide range of business systems and process functions the successful candidate will lead and manage responsibilities as a system and process Subject Matter Expert SME and consultant in at least two of the following areas Customer Relationship Management Workforce Management telephony systems and reporting and analytics <p> <li> <li> <p> Providing regularly scheduled and ad hoc reports from assigned business systems and learning how to develop reports and dashboards using advanced reporting tools such as Cognos BI MS Power BI and other business intelligence analytical tools <p> <li> <li> <p> Performing administrative functions executing maintaining and delivering process requests overseeing deliverables and Service Level Agreements SLAs for each of the systems assigned to you This could include setting up system profiles QA testing trackingforecasting call volumes and colleague activities establishing omnichannel system campaigns and other tasks as needed <p> <li> <li> <p> Serving as Subject Matter Expert and consultant with good working knowledge of multiple business and system processes in the following areas CRM SIS Student FinanceAR Workforce Management Telephony and Omnichannel systems <p> <li> <li> <p> Working and communicating with business leaders at all levels to identify needs determining and recommending system and analytic solutions documenting data requirements and developing reports andor system processes to support and optimize business performance <p> <li> <li> <p> Serving as liaison with technical teams in IT to communicate business needs determining level of effort and prioritizing against other initiatives and driving process and system improvements for various system enhancements <p> <li> <li> <p> Documenting and tracking activities associated to different academic partners <p> <li> <li> <p> Completes other duties as assigned <p> <li> <li> <p> Performs other duties as assigned <p> <li> <li> <p> Complies with all policies and standards <p> <li> <ul> <p> <p> <h2> Qualifications <h2> <ul> <li> <p> Bachelors Degree <p> <li> <li> <p> Masters Degree Preferred <p> <li> <li> <p> 3+ years of customer service experience preferred working in at least one or more of the following higher education areas Admissions Registrar Services Student Finance or Academic Advising <p> <li> <li> <p> 3+ years of experience preferred working with CRM Telephony Workforce Management SIS systems processes andor call center technologies or similar applications <p> <li> <li> <p> Experience with project andor change management <p> <li> <li> <p> Some experience with coding and basic programming languages such as SQL for advanced analytical tools such as Cognos or Crystal reports <p> <li> <li> <p> Strong MS Office skills required especially with MS Excel <p> <li> <li> <p> Capacity to learn technical systems and environments interested in developing their technical skills <p> <li> <li> <p> Detailedoriented with the ability to work independently problem solve and drive to solutions <p> <li> <li> <p> Ability to work independently problem solve and drive to solutions <p> <li> <li> <p> Good written and oral communication problem solving skills <p> <li> <ul> <p> <p> <h2> Additional Information <h2> <p> <em> In support of the pay transparency laws enacted across the country the expected salary range for this position is between $1991 and $3609 Actual pay will be adjusted based on jobrelated factors permitted by law such as experience and training geographic location licensure and certifications market factors departmental budgets and responsibility Our Talent Acquisition Team will be happy to answer any questions you may have and we look forward to learning more about your salary requirements The position qualifies for the below benefits Adtalem offers a robust suite of benefits including <em> <p> <p> <p> <ul> <li> <p> <em> Health dental vision life and disability insurance <em> <p> <li> <li> <p> <em> 401k Retirement Program + 6 employer match <em> <p> <li> <li> <p> <em> 15 Days of Paid Vacation Days each Calendar Year <em> <p> <li> <li> <p> <em> 12 Paid Holidays + 2 floating holidays For more information related to our benefits please visit httpscareersadtalemcombenefits <em> <p> <li> <ul> <p> <p> <p> <p> <p> Equal Opportunity Minority Female Disability V Gender Identity Sexual Orientation <p> <p> <p><p>
Website Product Specialist
Company: N2 Co / Franchise Inc. Internal
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> Are you passionate about website innovation and dedicated to delivering exceptional online experiences Do you excel in managing website projects and ensuring the highest quality web design If you answered yes then consider joining our dynamic team at Hyport Digital a leading force in digital marketing solutions at The N2 Company <p> <p> Hyport Digital is renowned for its impactful presence in the digital marketing realm with a robust portfolio that includes community magazine publishing and cuttingedge digital solutions We serve a widereaching audience across 47 states forging meaningful connections between businesses and their target clientele Our commitment to remote work flexibility underscores our dedication to nurturing a supportive and productive work environment for our team members <p> <p> As a Website Product Specialist youll play a critical role in shaping our website offerings ensuring our design and content meet the highest standards of quality and effectiveness collaborating closely with our team to manage website projects overseeing Live Chat functionalities and contributing to our continuous drive for digital excellence <p> <p> Interviews for this opening will be conducted over the phone and via video calls As a reminder this role will be fully remote <strong> <em> <em> <strong> <p> <p> Think youve got the attitude AND the aptitude to join our team for this exciting fulltime role Keep reading talk to your leader and apply today via the link below <p> <p> <strong> In a Typical Day Youll <strong> <p> <ul> <li> <p> Conduct indepth content interviews and review website content for accuracy ensuring it aligns with our clients branding and messaging objectives <p> <li> <li> <p> Write comprehensive website debriefs that provide clear actionable insights and recommendations for improvement <p> <li> <li> <p> Conduct thorough quality checks on website design ensuring all elements meet our standards for aesthetics functionality and user experience <p> <li> <li> <p> Manage website job plans efficiently distributing tasks among team members and tracking progress to ensure timely and successful project completion <p> <li> <li> <p> Oversee the implementation and management of Live Chat functionalities enhancing user engagement and support <p> <li> <ul> <p> <strong> To Land This Gig You Need <strong> <p> <ul> <li> <p> A Bachelors degree in Digital Marketing Communications English or a related field <p> <li> <li> <p> Proven experience in website management content creation and quality assurance within a digital marketing environment <p> <li> <li> <p> Exceptional project management skills with a track record of managing webbased projects from conception to launch <p> <li> <li> <p> Proficiency in web design principles and content writing <p> <li> <li> <p> Strong collaborative skills and to be able to work effectively in a team to achieve project and organizational goals <p> <li> <li> <p> Excellent communication abilities both written and verbal with a keen eye for detail <p> <li> <ul> <p> <strong> As a Reminner Some Things We Bring to the Table Are <strong> <p> <ul> <li> <p> Full health care package <p> <li> <li> <p> Free basic dental <p> <li> <li> <p> 401k with company match <p> <li> <li> <p> Generous paid time off including a one week paid Holiday Break <p> <li> <li> <p> Twelve weeks paid maternity leave <p> <li> <li> <p> Threeweek paid sabbatical after fourth year of service <p> <li> <li> <p> Access to a licensed nutritionist <p> <li> <li> <p> $7K toward purchase of first home <p> <li> <li> <p> Financial planning services <p> <li> <li> <p> Employee Assistance Program with mental health services and more <p> <li> <li> <p> Annual $400 wellness stipend <p> <li> <li> <p> Monthly remotework reimbursement <p> <li> <li> <p> Access to LinkedIn Learning <p> <li> <li> <p> Pet care discounts and insurance <p> <li> <li> <p> The ability to help fight human trafficking through N2GIVES our giving program <p> <li> <ul> <p> While your skill set is important to us your attitude is just as significant Our team is made up of emotionally healthy people who genuinely enjoy working together in positions theyre passionate about We do this in a dramafree work culture based on trust respect and humility We promote based on consistent quality performance and we intentionally nurture our team members professional development because we promote from within every chance we get Our culture is more essential to us than our product though we take a tremendous amount of pride in both As we like to say brilliant jerks need not apply <p> <p> Think youd like to join the N2 team Apply now at <a class=fontbold underline fontbold underline fontbold underline href=httpsn2cocomworkwithus rel=noopener noreferrer nofollow target=blank> httpsn2cocomworkwithus <a> <p> <p> <p> <p> <em> N2 is proud to provide equal employment opportunities EEO to all team members and applicants for employment without regard to race color natural hairstyles religion gender sexual orientation gender identity or expression pregnancy parental status national origin age disability genetic information including family medical history marital status political affiliation military service amnesty or status as a covered veteran in accordance with applicable federal state and local laws N2 conforms to the spirit as well as complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities These protections extend to all management practices and decisions including recruitment and hiring appraisal systems promotions training and career development programs Consistent with these obligations EEO also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs observances and practices <em> <p> <p> <p><p>
Senior Software Engineer
Company: Synapse International
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> <strong> Senior Software Engineer <strong> <p> <p> <p> <p> <strong> Exodus <strong> has several exciting engineering projects and we need Senior Software Engineers to drive them forward New company priorities have been established to push our wallet SDK into mass adoption Our Exchange the primary revenuegenerating product needs a frontend wizard Our React Native mobile app performance needs to level up and we need to set up continuous performance regression monitoring Developer experience needs TLC and then more TLC Expect to work on these with incredibly talented engineers We aim for our engineering team to inspire new hires and vice versa <p> <p> <p> <p> <strong> What You Will Do <strong> <p> <p> Develop and ship features from the engineer and product roadmaps <p> <p> Code reviews <p> <p> Work with engineering and product managers to estimate and evaluate technical projects <p> <p> Iterate on codebase architecture <p> <p> Respond to incidents <p> <p> <p> <p> <strong> Who You Are <strong> <p> <p> A senior engineer with the ambition to become a technical leader within your first year <p> <p> An expert in JavaScript Nodejs <p> <p> Significant experience in frontend we use React React Native Redux andor backend we use Postgres DocumentDB lots of AWS services and deploy to LambdaKubernetes <p> <p> Comfortable with Build tooling Babel Webpack NPM Lerna <p> <p> An excellent communicator <p> <p> <p> <p> <strong> A Plus <strong> <p> <p> Experience with performance profiling in different JS environments <p> <p> Experience with mobile and web app security <p> <p> Experience with browser extension development <p> <p> Experience building developer tooling <p> <p> Experience building smart contractswalletsdAppscryptographic protocols <p> <p> Electron apps development experience <p> <p> <p> <p> <strong> About Exodus <strong> <p> <p> Exodus is a multiasset cryptocurrency wallet with a builtin exchange feature We started our movement in 2015 and have been a distributed team since then Our mission is to help half of the world exit the traditional financial system and move into the crypto financial system by the year 2030 <p> <p> <p> <p> <strong> What We Offer <strong> <p> <p> Freedom to work wherever you want whenever you want <p> <p> Building the future Cryptocurrencies lay the foundation to the internet of value the next major wave in application technology and personal finance <p> <p> Collaborative and feedbackdriven culture <p> <p> Opportunity to grow <p> <p> Fair pay no matter where you live along with a competitive benefits package <p> <p> 100 pay in Bitcoin with a buffer to account for price changes and exchange fees <p> <p> All the tools you need to do the job <p> <p> <p> <p> <strong> Benefits <strong> <p> <p> <p> <p> <strong> Health <strong> Most of our health insurance plans are covered 100 for you and covered 50 for your dependents Well also cover dental insurance If you are outside of the United States we will reimburse you up to $500 per month for any medical and dental insurance for you and your dependents <p> <p> <p> <p> <strong> PTO <strong> 30 days of paid time off per year on top of a flexible schedule where you can work <em> wherever <em> and <em> whenever <em> If youre parttime with us youll still receive 15 days of paid time off <p> <p> <p> <p> <strong> Unlimited Bereavement <strong> We will pay you your full salary for the first two weeks for the loss of any immediate family members but we allow you to take all the time you need to grieve outside of that <p> <p> <p> <p> <strong> Parental Leave <strong> 13 weeks of fully paid leave with and a month of flexible work for the primary caregiver 4 weeks of paid leave if you are the childs secondary caregiver <p> <p> <p> <p> <strong> Tax Help <strong> Getting paid in Bitcoin new to you Dont worry We will reimburse you for speaking with a professional tax specialist in your statecountry to make sure everything is taken care of <p> <p> <p> <p> <strong> Perks <strong> Exodus offers a variety of seasonal perks such as coverage for gym memberships and therapy We also offer quarterly Wellness Days We want to make sure all of our employees know they are our priority and give back for your hard work often <p> <p> <p> <p> <strong> Our Hiring Process <strong> <p> <p> To apply wed love to learn more about you Please answer our application questions Submitting a resume is optional <p> <p> <em> Our hiring process consists of several different stages <em> <p> <p> <p> <p> <strong> Recruiter Interview <strong> If we like your initial application expect to schedule an interview with a member of our recruitment team This interview will focus on getting to know you a bit more and will focus on explaining the culture of the company We want to know more about why you want to join our team how you feel about our mission and cryptocurrency now and how it fits into your overall career plan to make sure this is the right place for you <p> <p> <p> <p> <strong> Assessments <strong> Not every role consists of an assessment but if yours does it will be directly related to the job you apply for <p> <p> <p> <p> <strong> Interview with your future manager <strong> This is to make sure that you are a fit for the role you are applying to and to explore your career history In this interview well learn more about the hard and soft skills you possess to help determine if youd be a good fit for us <p> <p> <p> <p> <strong> Interviews with your future colleagues <strong> We call these focus interviews and they are a time for you to learn more about your role from someone you will closely collaborate with Its also a time for us to see how we align in terms of competencies and expected outcomes of the role <p> <p> <p> <p> <strong> <em> Pay Transparency Notice <em> <strong> <em> Salary and all other total compensation information bonus eligibility and benefits will be discussed in detail during the hiring process <em> <p> <p> Salary Range <p> <p> $150000$200000 USD <p> <p> <p> <p> <p> <p> <p><p>
NetSuite Consultant - Advanced Manufacturing Managed Services
Company: BPM LLP
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> Caravel BPM Technology Solutions where caring and community is in our company DNA we are always striving to be our best selves and were compelled to ask the questions that lead to innovation As a Delivery NetSuite Consultant Advanced Manufacturing you will lead and understand a clients subscription terminology gather requirements configure test and walk the client through endtoend processes and train end users Industry experience in the software and services verticals are preferred Our team of consultants is a smart and friendly team who enjoy working together in a collaborative and supportive work environment <p> <p> <p> <p> Working with Caravel BPM means using your experiences broadening your skills and reaching your full potential in work and lifewhile also making a positive difference for your clients colleagues and communities Our shared entrepreneurial spirit drives us to see and do things differently Our passion for people makes BPM a place where everyone feels welcome valued and part of something bigger <u> Because People Matter <u> <p> <p> <p> <p> <p> <p> <strong> What you get <strong> <p> <ul> <li> <p> <strong> Total rewards package <strong> from flexible work arrangements to personalized benefit structures and financial compensation options that give you choice and flexibility <p> <li> <li> <p> <strong> Wellbeing resources <strong> interactive wellness platform and incentives an employee assistance program and mental health resources and Colleague Resource Groups CRGs that provide safe spaces for colleagues to share be heard feel valued and deepen connections <p> <li> <li> <p> <strong> Balance amp flexibility <strong> 14 Firm Holidays including 2 floating Flex PTO paid family leave winter break summer hours and remote work options <u> so you can balance challenging yourself with taking care of yourself <u> <p> <li> <li> <p> <strong> Professional development opportunities <strong> <u> A learning culture with <u> CPA exam resources and bonuses tuition reimbursement a coach program and live classes workshops and seminars through BPM University <p> <li> <ul> <p> <p> <p> <strong> Who is successful at BPM <strong> <p> <ul> <li> <p> Caring people who put others first <p> <li> <li> <p> Selfstarters who embody the BPM entrepreneurial spirit <p> <li> <li> <p> Authentic individuals with a diverse point of view <p> <li> <li> <p> Lifelong learners with a drive to excel <p> <li> <li> <p> Resilient people who rise to the occasion <p> <li> <ul> <p> <p> <p> <strong> Responsibilities <strong> <p> <ul> <li> <p> Participating in business processes mapping including process analysis and design gap analysis functional system design and specifications system configuration development of system tests procedures and documentation <p> <li> <li> <p> Analyzing businesstechnical requirements and objectives perform fitgap analysis and provide recommendations <p> <li> <li> <p> Documenting all engagements including the creation of design documents technical specifications process documentation specification system deployment documents system integration and interface documents and publish reports as necessary <p> <li> <li> <p> Providing key decision support monitoring issue and risks and creating mitigation plans for clients <p> <li> <li> <p> Managing a full life cycle NetSuite ERP implementation from a technical functional andor organizational change management standpoint <p> <li> <ul> <p> <p> <p> <strong> Requirements <strong> <p> <ul> <li> <p> Extensive experience within the NetSuite standard and advanced Manufacturing module <p> <li> <li> <p> Thorough understanding of NetSuite WIP amp Routing functionality <p> <li> <li> <p> Understanding of NetSuite Manufacturing OR Advanced Manufacturing functionality specifically around <p> <li> <ul> <p> Capacity planning and Finite Scheduling <p> <p> Advanced Manufacturing Workbenches setup <p> <p> Advanced Manufacturing Tablet Setup <p> <ul> <li> <p> Knowledge of the various inventory costing methods within NS including standard costing method <p> <li> <li> <p> Previous Advanced manufacturing implementations is a huge plus <p> <li> <li> <p> A successful candidate should be able to lead and understand clients manufacturing terminology and understand <p> <li> <li> <p> Understanding of BOM structures and their relations to WO build process <p> <li> <li> <p> Ability to clearly define and gather requirements relating to NS MFG module <p> <li> <li> <p> Ability to fluently guide the customer through al warehouserelated transactions such as inventory adjustments worksheets inventory transfers Bin transfers bin putaway sheets inventory replenishment and cycle counting <p> <li> <li> <p> Knowledge of the NetSuite supported replenishment methods including <p> <li> <ul> <p> Timephase replenishment <p> <p> Material Requirement Planning <p> <p> Reorder Points <p> <p> <p> <p> <p> <p> <em> $140000 per year to $200000 per year <em> <p> <p> <em> The salary range provided is intended for candidates in the San Francisco Bay Area who meet the minimum requirements of the position Candidates who do not reside in the San Francisco Bay Area do not meet the minimum requirements or exceed the requirements are encouraged to apply and a recruiter will provide you with a range specific to your location <em> <p> <p> LIRemote <p> <p> <p> <p> Wondering if you should apply <p> <p> <p> <p> At BPM we are people who value people We are progressive and purposeful We are a firm with flexibility Our shared entrepreneurial spirit drives us to see and do things differently And our passion for people makes BPM a place where everyone feels welcome valued and part of something bigger <p> <p> <p> <p> <p> <p> <p> <p> BPM provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws <p> <p> <p> <p> For positions based in San Francisco consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance <p> <p> <p> <p> Please note this posting is for prospective candidates only Unsolicited thirdparty resume submissions will be considered property of BPM and will not be acknowledged or returned <p><p>
Senior Software Engineer - React Native - Web3 Wallet
Company: Kraken
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <h1> <strong> Building the Future of Crypto <strong> <h1> <p> Our Krakenites are a worldclass team with crypto conviction united by our desire to discover and unlock the potential of crypto and blockchain technology <p> <p> <p> <p> <strong> What makes us different <strong> <p> <p> Kraken is a missionfocused company rooted in crypto values As a Krakenite youll join us on our mission to accelerate the global adoption of crypto so that everyone can achieve financial freedom and inclusion For over a decade Krakens focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world <p> <p> <p> <p> Before you apply please read the <a class=fontbold underline fontbold underline postingslink href=httpswwwkrakencomculture rel=noopener noreferrer nofollow target=blank> <u> Kraken Culture <u> <a> page to learn more about our internal culture values and mission <p> <p> <p> <p> As a fully remote company we have Krakenites in 60+ countries who speak over 50 languages Krakenites are industry pioneers who develop premium crypto products for experienced traders institutions and newcomers to the space Kraken is committed to <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencomcryptoeducationsecurityatkraken rel=noopener noreferrer nofollow target=blank> <u> industryleading security <u> <a> <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencomcategorycryptoeducation rel=noopener noreferrer nofollow target=blank> <u> crypto education <u> <a> and <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencomcryptoeducationsupportatkraken rel=noopener noreferrer nofollow target=blank> <u> worldclass client support <u> <a> through our products like <a class=fontbold underline fontbold underline postingslink href=httpsprokrakencom rel=noopener noreferrer nofollow target=blank> <u> Kraken Pro <u> <a> <a class=fontbold underline fontbold underline postingslink href=httpswwwkrakencomenusnft rel=noopener noreferrer nofollow target=blank> <u> Kraken NFT <u> <a> and <a class=fontbold underline fontbold underline postingslink href=httpsfutureskrakencomwallets rel=noopener noreferrer nofollow target=blank> <u> Kraken Futures <u> <a> <p> <p> <p> <p> <strong> Become a Krakenite and build the future of crypto <strong> <p> <p> <p> <h1> <h1> <h2> <strong> The team <strong> <h2> <p> <p> <p> Our team is focused on creating secure userfriendly and innovative solutions in the selfcustody wallet space As we expand we are looking for a crypto native Senior Software Engineer to join our full stack engineering team In this role you will be responsible for developing and maintaining our codebases across both React Native and Node Your expertise in building scalable and highperformance applications will directly contribute to the success of our platform as you direct a team of full stack engineers You will stay uptodate on new technologies and trends conduct thorough research and evaluation to ensure that the system remains at the forefront of the industry <p> <p> <p> <h2> <strong> The opportunity <strong> <h2> <ul> <li> <p> Design develop and maintain highquality mobile applications using React Native <p> <li> <li> <p> Collaborate with crossfunctional teams including Product Design and Backend Engineering to ensure seamless integration of new features and improvements <p> <li> <li> <p> Contribute to the architecture and design of our mobile applications <p> <li> <li> <p> Identify analyze and resolve performance bottlenecks and inefficiencies in the codebase <p> <li> <li> <p> Write and maintain comprehensive unit tests and documentation <p> <li> <li> <p> Stay uptodate with the latest industry trends and technologies to ensure our applications remain current and competitive <p> <li> <li> <p> Mentor junior developers and participate in code reviews to maintain a high standard of code quality <p> <li> <ul> <p> <p> <h2> <strong> Skills you should HODL <strong> <h2> <ul> <li> <p> Bachelors degree in Computer Science or a related field or equivalent experience <p> <li> <li> <p> 6+ years of experience in software development with a focus on web and mobile applications <p> <li> <li> <p> Deep understanding of JavaScriptTypeScript and proficiency with React Native frameworks <p> <li> <li> <p> Handson experience in blockchain or web3 applications familiar with EVM and contract interaction details <p> <li> <li> <p> Experience with RESTful APIs and WebSockets <p> <li> <li> <p> Experience with frontend testing frameworks <p> <li> <li> <p> Familiarity with modern frontend build pipelines and tooling <p> <li> <li> <p> Strong understanding of UIUX best practices and principles <p> <li> <li> <p> Excellent problemsolving skills attention to detail and ability to work independently and as part of a team <p> <li> <li> <p> Strong written and verbal communication skills in English <p> <li> <ul> <p> <p> <h2> <strong> Nice to haves <strong> <h2> <ul> <li> <p> 8+ years of fulltime engineering experience within a large technology organization or fast growing startup <p> <li> <li> <p> Experience with web application development including familiarity with ReactJS amp Nextjs <p> <li> <li> <p> Familiarity with native mobile app development iOSAndroid <p> <p> <p> <li> <ul> <p> LIRemote LILM1 <p> <p> Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents backgrounds contributions and unique perspectives We hire strictly based on merit meaning we seek out the candidates with the right abilities knowledge and skills considered the most suitable for the job We encourage you to apply for roles where you dont fully meet the listed requirements especially if youre passionate or knowledgable about crypto <p> <p> <p> <p> As an equal opportunity employer we dont tolerate discrimination or harassment of any kind Whether thats based on race ethnicity age gender identity citizenship religion sexual orientation disability pregnancy veteran status or any other protected characteristic as outlined by federal state or local laws <p> <p> <strong> Stay in the know <strong> <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpstwittercomkrakenfx rel=noopener noreferrer nofollow target=blank> <u> Follow us on Twitter <u> <a> <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpsblogkrakencom~text=Enter20your20email20address rel=noopener noreferrer nofollow target=blank> <u> Learn on the Kraken Blog <u> <a> <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpswwwlinkedincomcompanykrakenexchange rel=noopener noreferrer nofollow target=blank> <u> Connect on LinkedIn <u> <a> <p><p>
Customer Success Manager
Company: Gradient AI
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> <strong> Gradient AI <strong> <p> <p> Gradient AI is a fastgrowing startup bringing stateoftheart Artificial Intelligence AI and Machine Learning ML solutions to the trilliondollar insurance industry Founded in 2018 we have recently raised $20M from top Insurtech investors to continue fueling our growth Our softwareasaservice platform provides biasfree datadriven insights enabling insurance companies to profitably run their business and expand their offerings to underserved people and markets <p> <p> <strong> About the Role <strong> <p> <p> We are searching for a Customer Success Manager to join our PampC sales team This person will be passionate about relationship building and able to deliver excellent customer service to ensure an exceptional client experience and 100 client retention <p> <p> This individual will serve as the main point of contact for client inquiries support requests and strategic initiatives fostering strong relationships and driving value through our predictive AI solutions Leading user training driving adoption and providing feedback from the client to continue to enhance the efficacy of our solutions in the claim environment will be a primary function of this role <p> <p> <strong> Key Responsibilities <strong> <p> <ul> <li> <p> Work closely with our Sales amp Client Executive teams to establish and build longterm business relationships within designated client accounts and collaborate with the sales team to achieve goals <p> <li> <li> <p> Build and sustain customer relationships while driving the adoption utilization and expansion of the Gradient AI platform to deliver client value while meetingexceeding revenue goals <p> <li> <li> <p> Work with Client Executive team to provide ongoing training and guidance on Gradient AIs products and services to ensure successful implementation onboarding and utilization <p> <li> <li> <p> Support the change management process within each dedicated client to identify pain points and solutions to help drive adoption of Gradient products <p> <li> <li> <p> Participate and contribute to quarterly business review meetings with clients identifying opportunities for upselling current Gradient AI products and conveying industry perspective on new industry challenges and product solutions to bring to market <p> <li> <li> <p> Work closely with the sales executive in contract renewal process to ensure the best workable solutions are delivered to clients in high quality and timely manner <p> <li> <li> <p> Define and track key performance indicators KPIs and metrics related to client satisfaction usage and retention developing strategies to drive positive outcomes <p> <li> <li> <p> Create compelling stories for inclusion in renewals proposals and QBR meeting decks using client results and data <p> <li> <li> <p> Present data confidently and anticipate questions from internal teams and clients <p> <li> <ul> <p> <strong> Qualifications <strong> <p> <ul> <li> <p> Bachelors degree with 5+ years account management andor commercial lines PampC claims management or underwriting experience Workers Comp experience preferred <p> <li> <li> <p> Successful organizational adoption and integration of technology or SaaS Software as a Service products <p> <li> <li> <p> Demonstrated success with managing and developing customer relationships <p> <li> <li> <p> Exceptional presentation skills experience running technical demos a bonus but can be taught <p> <li> <li> <p> Prior experience working with Clevel executives management level and claims adjusters <p> <li> <li> <p> Dynamic communication skills both oral and written <p> <li> <li> <p> Ability to work in a selfdriven manner within a fastpaced collaborative environment <p> <li> <ul> <p> <strong> What We Offer <strong> <p> <ul> <li> <p> A fun fastpaced teamoriented startup culture <p> <li> <li> <p> Generous stock options we all get to own a piece of what we are building <p> <li> <li> <p> Unlimited vacation days <p> <li> <li> <p> Flexible schedule that supports working from home <p> <li> <li> <p> Full benefits package including medical dental vision 401k and more <p> <li> <li> <p> Exponential career growth provides many opportunities to learn and take on new responsibilities <p> <li> <ul><p>
Voice of the Customer Manager
Company: Lime
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> Lime is the worlds largest shared electric vehicle company Were on a mission to build a future where transportation is shared affordable and carbonfree Our electric bikes and scooters have powered 400+ million rides in 250+ cities on 5 continents replacing an estimated 100+ million car trips Named a Time 100 Most Influential Company and Fast Company Brand That Matters we achieved a fully profitable year in 2022 becoming the first in our industry to reach this milestone <p> <p> <p> <p> We are looking for someone who deeply cares about customer experience and is passionate about combining data and anecdotes to create compelling narratives that drive action and collaboration <p> <p> <p> <p> Lime is hiring a Voice of the Customer Manager to join our Customer Experience team In this role you will report to the Head of Customer Experience and Knowledge Sharing You will own all VOC programs to help Limers embrace a Customer Obsessed culture You will collaborate closely with every department in Lime starting with CX Product and Operations to empower everyone with clear and actionable insights to impact the rider experience <p> <p> <p> <p> A successful candidate is just as obsessed about the customer experience as we are and has a background building customerfirst solutions You have outstanding business acumen a restlessness to answer why questions and are passionate about using data to drive crossfunctional decision making You must have a collaborative work style an innovative mindset and an unparalleled work ethic You have experience working in an evolving startup environment You will be an in the moment problem solver with the ability to think about the short term and long term plan Youre energized about building and scaling and being part of a forwardthinking organization <p> <p> <p> <p> This is a remote position The ideal candidate will live in locations such as Los Angeles CA Chicago IL Austin TX Denver CO Boston MA Washington DC San Diego CA Philadelphia PA Portland OR <p> <p> <p> <p> <p> <p> <strong> What youll do <strong> <p> <ul> <li> <p> Own the VOC program defining and managing to program KPIs and goals <p> <li> <li> <p> Elevate the customers voice in key business strategic decisions by leveraging VOC data <p> <li> <li> <p> Define a rubric for how different types of feedback is handled across the business <p> <li> <li> <p> Engage with key stakeholders developing a comprehensive and engaging narrative and conducting regular reviews of insights and actions <p> <li> <li> <p> Provide a holistic view of the customer by synthesizing information from VOC Customer Advisor Panels research and external market data <p> <li> <li> <p> Make our customer experiences better by listening to their experiences and crafting opportunities to improve address their concerns <p> <li> <li> <p> Ensure every cross functional partner understands the friction and painpoints of the customer journey <p> <li> <li> <p> Enhance and maintain visual representations of data to effectively track business metrics and draw attention to CX issues across different business units and segments <p> <li> <ul> <p> <p> <p> <strong> About you <strong> <p> <ul> <li> <p> 3+ years of program or project management experience <p> <li> <li> <p> 3+ years of defining and implementing process improvement initiatives using data and metrics experience <p> <li> <li> <p> Highly customercentric and has an intuitive understanding of customerclient needs <p> <li> <li> <p> Demonstrated ability to use data and dive deep into operational details to creatively solve problems find ways to improve and track results <p> <li> <li> <p> Ability to build trust interact globally with all levels of the organization and able to effectively communicate and influence team members andor partners across cultures <p> <li> <li> <p> Comfortable juggling a wide range of responsibilities at the same time meeting established deadlines <p> <li> <li> <p> Bonus startup zendesk and google suite experience <p> <li> <ul> <p> <p> <p> <p> <p> The anticipated salary range for this position is $92000$152000 Equity and benefits may be provided as part of the compensation package depending on the position offered Not all candidates will be eligible for the upper end of the salary range Exact salary will ultimately depend on multiple factors which may include the successful candidates skills experience and other qualifications as well as the candidates location of residence In addition to base salary some roles may be eligible for a variable bonus based on a combination of company performance employee performance and management discretion <p> <p> <p> <p> LIRemote <p> <p> LIAM2 <p> <p> <p> <p> <strong> Why Lime <strong> <p> <p> When you join Lime you join a global community of smart caring talented individuals working together to deliver worldchanging results striving to create an experience that enables Limers to do their best work Here are some ways we support and invest in our team <p> <p> <p> <p> Competitive salaries performancebased annual bonus and preIPO equity <p> <p> Health and wellness offerings for all team members starting day one including access to toptier fitness and mindfulness apps <p> <p> Flexible vacation policies with ample paid holidays tailored to country of residence <p> <p> Fullypaid leave following the birth or adoption of a child and financial medical and educational support for Limers pursuing parenthood <p> <p> Support for retirement and financial goals with unlimited access to financial advisors <p> <p> Unlimited complimentary use of our vehicles in hundreds of cities around the world <p> <p> Professional growth opportunities through quarterly learning days and toptier tools <p> <p> Opportunities to connect across teams and locations to network socialize and volunteer <p> <p> Culture of belonging with Employee Resource Groups that engage and promote cultural awareness and DEI training across all functions <p> <p> Consistent recognition of great work through meaningful rewards and career advancements <p> <p> <p> <p> Benefits and perks vary depending on the nature of your employment and country of residence Terms and conditions may apply <p> <p> <p> <p> If you want to make an impact Lime is the place for you Not sure if you meet all the qualifications If this role excites you we encourage you to apply Explore all opportunities on our career page <p> <p> <p> <p> Lime is an Equal Opportunity Employer but thats just the start We believe different perspectives help us grow and achieve more Thats why were dedicated to hiring and developing the most talented and globally diverse team which includes individuals with different backgrounds abilities identities and experiences <p><p>
Sr. Account Manager
Company: OpenX
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> <strong> Company at a Glance <strong> <p> <p> OpenX is focused on unleashing the full economic potential of digital media companies We do this by making digital advertising markets and technologies that are designed to deliver optimal value to publishers and advertisers on every ad served across all screens <p> <p> <p> <p> At OpenX we have built a team that is uniquely experienced in designing and operating highscale ad marketplaces and we are constantly on the lookout for thoughtful creative executors who are as fascinated as we are about finding new ways to apply a blend of market design technical innovation operational excellence and empathetic partner service to the frontiers of digital advertising <p> <p> <p> <p> As a Buyer Development Sr Account Manager you will drive partner relationships operational tasks and data analyses with Brands Buyers Agencies and Consultancies who leverage OpenX ad technology and services for transacting their brands campaigns via the open exchange preferred deals private auction and realtime guaranteed RTG This person will interact with all aspects of the pre and postsale process of a premium programmatic transaction This includes building premium inventory amp data segments creating private marketplace PMP deals managing deals and reporting troubleshooting identifying yield amp performance opportunities and postcampaign performance wrapups <p> <p> <p> <p> We are seeking high achievers to build indispensable relationships with OpenX partners This person will need to thrive in a fastpaced teamoriented environment Buyer Development Account Managers must be able to execute business and operational initiatives seamlessly to deliver and exceed the performance objectives of brandagency relationships The Buyer Development Sr Account Manager will have extensive knowledge of the OpenX Products amp Platform and should be able to advise partners on the ideal transactional setup for the highest level of performance In the OpenX Buyer Development team we strive to exceed partner expectations through building supporting and maintaining longterm winwin relationships <p> <p> <p> <p> <p> <p> <strong> Key Responsibilities <strong> <p> <ul> <li> <p> Work in conjunction with the Buyer Development Sales Team to build create and launch highperforming premium deals within the OpenX Platform through premium segments of inventory for OpenXs Brands Buyers and Agencies <p> <li> <li> <p> Run detailed analysis on active private marketplace deals and understand potential areas of opportunity to achieve success against an advertisers performance KPIs <p> <li> <li> <p> Troubleshoot newly launched private marketplace deals that are not transacting properly <p> <li> <li> <p> Assist Sales team during client meetings and act as the operational and technical lead <p> <li> <li> <p> Be the main point of contact for clients to answer questions deliver performance requests and answer product questions <p> <li> <li> <p> Help deliver the Buyer Development team revenue goal through deal transactions yield management and relationship building <p> <li> <li> <p> Respond to all client requests in a timely and acceptable fashion <p> <li> <li> <p> Work with the Buyer Development Sales Team and Buyer Development Account Director to continue building a transparent actionable data driven Account Management process <p> <li> <ul> <p> <p> <p> <strong> Requirements and Skills <strong> <p> <ul> <li> <p> 57 years of relevant experience in digital advertising operations publisher monetization and yield management and digital advertising technology sales or services <p> <li> <li> <p> Strong relationship management skills and operational experience in leading multiple crossfunctional teams to achieve a business objective <p> <li> <li> <p> Strong operational knowledge of online advertising industry advertiser campaign objectives and RTB programmatic ecosystems <p> <li> <li> <p> Ability to manage multiple projects tasks and responsibilities concurrently ability to consistently set and meet deadlines <p> <li> <li> <p> Selfstarter with attention to detail who thrives on innovation and driving ideas forward Effective problem solver <p> <li> <li> <p> Results Performance driven and able to identify and execute on new business opportunities or new process efficiencies <p> <li> <li> <p> Excellent communication and presentation skills Ability to discuss complex technology in a simple way <p> <li> <li> <p> Ability to interact effectively with all levels within partners businesses as well as within OpenX <p> <li> <li> <p> Strong analytical thinker with good business acumen <p> <li> <li> <p> High proficiency in Powerpoint and Excel <p> <li> <li> <p> BA BS degree in engineering economics data science or a related field <p> <li> <li> <p> Excellent communication and presentation skills Ability to discuss complex technology in a simple way <p> <li> <ul> <p> <p> <p> <p> <p> $94300 $111000 a year <p> <p> Pursuant to the San Francisco Fair Chance Ordinance Los Angeles Fair Chance Initiative for Hiring Ordinance New York Fair Chance Act and any other state or local hiring regulations we will consider for employment any qualified applicant including those with arrest and conviction records in a manner consistent with the applicable regulation <p> <p> OpenX is committed to fair and equitable compensation practices For applicants in New York New Jersey California and Colorado the salary range is $94300 $111000 per year + bonus + equity + benefits A candidates salary is determined by various factors including but not limited to relevant work experience skills and certifications The salary range may differ in other states <p> <p> A summary of our benefits which include medical dental vision 401k equity and more can be viewed here <a class=fontbold underline fontbold underline postingslink href=httpswwwopenxcomcompanycareers rel=noopener noreferrer nofollow target=blank> httpswwwopenxcomcompanycareers <a> A candidates salary is determined by various factors including but not limited to relevant work experience skills and certifications <p> <p> <strong> OpenX VALUES <strong> <p> <p> Our five company values form a solid bedrock serving to define us as a group and guide the company Our values remind us that how we do things often matters as much as what we do <p> <p> <p> <p> <strong> WE ARE ONE <strong> <p> <p> We are one team There are no exceptions We are a group of strong and diverse individuals unified by a shared mission We embrace challenges and win together as a team We respect and care about our colleagues and cultivate an inclusive culture <p> <p> <p> <p> <strong> WE ARE CUSTOMER CENTRIC <strong> <p> <p> We innovate on behalf of our customers We understand respect and listen carefully to our customers We build great products to solve our customers problems We manage our customers expectations clearly and honestly We are a trusted partner to all of our customers we act with integrity at all times We care <p> <p> <p> <p> <strong> OPENX IS OURS <strong> <p> <p> We innovate on behalf of our customers We understand respect and listen carefully to our customers We build great products to solve our customers problems We manage our customers expectations clearly and honestly We are a trusted partner to all of our customers we act with integrity at all times We care <p> <p> <p> <p> <strong> WE ARE AN OPEN BOOK <strong> <p> <p> We understand and respect what each of us does We are eager to teach and share what we know with others both internally and externally We are eager to learn from others and we ask questions internally and externally <p> <p> <p> <p> <strong> WE EVOLVE FAST <strong> <p> <p> We take responsible risks and own and learn from our mistakes We recognize and repeat success We actively seek out and provide constructive feedback We adapt quickly and embrace change We tackle growth and learning with real urgency We are endlessly curious <p> <p> <p> <p> <strong> OpenX is committed to equal employment opportunities <strong> <p> <p> It is a fundamental principle at OpenX not to discriminate against employees or applicants for employment on any legallyrecognized basis including but not limited to age race creed color religion national origin sexual orientation sex disability predisposing genetic characteristics genetic information military or veteran status marital status gender identitytransgender status pregnancy childbirth or related medical condition and other protected characteristic as established by law <p> <p> <p> <p> <strong> OpenX Applicant Privacy Policy <strong> <p> <p> Applicants can review our Applicant Privacy Policy at any time by visiting the following link <a class=fontbold underline fontbold underline postingslink href=httpswwwopenxcomprivacycenterapplicantprivacypolicy rel=noopener noreferrer nofollow target=blank> httpswwwopenxcomprivacycenterapplicantprivacypolicy <a> <p> <p> <p> <p> <strong> Effective Date March 1 2022 <strong> <p><p>
Director - Global Benefits
Company: Rackspace
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> Our Director Global Benefits manages the worldwide benefits plan and philosophy to make sure it matches up with the companys strategy values and culture They lead the way in creating organizing rolling out and overseeing all of the organizations global benefits programs for employees like health and wellness retirement time off and more They will handle budgeting and staffing decisions and makes sure everything is in line with the law and regulations Also takes on the role of guiding and supporting team members to help them grow and succeed <p> <p> <p> <p> This role is Remote in the United States <p> <p> <p> <p> <p> <p> <strong> Key Responsibilities <strong> <p> <ul> <li> <p> Researches and develops market competitive strategy for all benefit programs to attract and retain talent in alignment with overall total rewards philosophy and strategy <p> <li> <li> <p> Prepares qualitative and quantitative analytics in collaboration with Finance to support development of costeffective benefit programs including proposals for program changes utilization vendor performance trends and program analysis <p> <li> <li> <p> Ensures compliance with all relevant legal and regulatory requirements and maintain effective governance processes <p> <li> <li> <p> Optimizes cost of benefits programs between company and employee to meet organizational goals <p> <li> <li> <p> Leads global relationship management and drive ongoing communication across regional and local teams Develops strategy and tools to drive effective communication of benefit strategies and programs <p> <li> <li> <p> Oversees the selection and implementation process for vendors and plans and negotiate coverage services and costs with carriers and brokers <p> <li> <ul> <p> <p> <p> <strong> Knowledge <strong> <p> <ul> <li> <p> Strong understanding of employee global benefit programs and administration with specific skills in developing and administering organizationwide benefit programs Understands key business drivers and risks and how employee benefits should be aligned to support strategic objectives <p> <li> <li> <p> Organizes and presents detailed and complex information clearly and effectively Can interact and influence at all levels of the organization Demonstrates strong technical skills and has excellent analytical and problem solving skills <p> <li> <li> <p> Ability to handle multiple projects simultaneously prioritizing workloads to meet competing deadlines <p> <li> <li> <p> Applies varying leadership traits that create solutions and results to unexpected situations Manage mentor coach and motivate the team to problem solve and achieve their goals Ability to build relationships with key strategic partners <p> <li> <li> <p> Provides strong people management project management organizational change and consulting skills <p> <li> <ul> <p> <p> <p> <strong> Requirements <strong> <p> <ul> <li> <p> At least 10+ years of employee benefits design and administration experience as well as management experience <p> <li> <li> <p> Global benefits management experience <p> <li> <li> <p> Bachelors Degree Required <p> <li> <ul> <p> <p> <p> <p> <p> $143700 $245520 a year <p> <p> The following information is required by pay transparency legislation in the following states CA CO HI NY and WA This information applies only to individuals working in these states <p> <p> The anticipated starting pay range of Colorado applicants for this role is $143700 $210760 <p> <p> The anticipated starting pay range for the states of Hawaii and New York not including NYC is <p> <p> $153000 $224400 <p> <p> The anticipated starting pay range of California Washington state and New York City applicants for this role is $167400 $245520 <p> <p> Unless already included in the posted pay range and based on eligibility the role may include variable compensation in the form of bonus commissions or other discretionary payments These discretionary payments are based on company andor individual performance and may change at any time Actual compensation is influenced by a wide array of factors including but not limited to skill set level of experience licenses and certifications and specific work location Information on benefits offered is here <p> <p> LIAW2 <p> <p> LIRemote <p> <p> <p> <p> <p> <p> <strong> About Rackspace Technology <strong> <p> <p> We are the multicloud solutions experts We combine our expertise with the worlds leading technologies across applications data and security to deliver endtoend solutions We have a proven record of advising customers based on their business challenges designing solutions that scale building and managing those solutions and optimizing returns into the future Named a best place to work year after year according to Fortune Forbes and Glassdoor we attract and develop worldclass talent Join us on our mission to embrace technology empower customers and deliver the future <p> <p> <p> <p> <p> <p> <strong> More on Rackspace Technology <strong> <p> <p> Though were all different Rackers thrive through our connection to a central goal to be a valued member of a winning team on an inspiring mission We bring our whole selves to work every day And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age color disability gender reassignment or identity or expression genetic information marital or civil partner status pregnancy or maternity status military or veteran status nationality ethnic or national origin race religion or belief sexual orientation or any legally protected characteristic If you have a disability or special need that requires accommodation please let us know <p> <p> <p> <p> <p> <p> <p><p>
Request for Proposals: Global Human Resources Assessment Services
Company: Mozilla
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> <strong> Issued <strong> April 15 2024 <p> <p> <strong> Responses Due <strong> May 14 2024 <p> <p> <strong> <u> Mozilla Foundation Contact <u> <strong> <p> <p> Candice Martin <p> <p> Director People amp Culture <p> <p> <a class=fontbold underline fontbold underline fontbold underline href=mailtocandicemozillafoundationorg rel=noopener noreferrer nofollow target=blank> candicemozillafoundationorg <a> <p> <p> <u> Important Note <u> <p> <p> The material and information enclosed with this Request For Proposal RFP is based on current Mozilla requirements and may change The information in this RFP regarding services does not represent an offer or commitment by Mozilla to procure such services Mozilla reserves the right to modify or withdraw its requirements as expressed herein Neither Mozilla nor any vendor responding to this RFP shall be considered to have entered into a binding agreement regarding the acquisition or provision of services described herein until and unless the authorized representative of both parties has signed a separate final definitive agreement regarding such services <p> <p> This RFP does not obligate Mozilla to pay any costs that you incur in the preparation of your proposal All costs associated with the preparation of a proposal in response to this RFP will be borne solely by you Mozilla reserves the right to accept or reject any or all responses to this RFP even if all of the stated requirements are met Mozilla shall not be liable for the use any concepts or ideas similar in nature to those contained in your proposal <p> <h3> <strong> Overview <strong> <h3> <p> Today Mozilla Foundation employs staff in more countries than ever across multiple continents It is seeking a dynamic and seasoned consultant to conduct a comprehensive and transparent assessment of its global HR policies processes and systems This assessment is not just about compliance but aligning every aspect of the organizations human resources function with its core values future aspirations and unique structure Mozilla Foundation seeks a consultant with a proven track record of excellence a visionary who can bring fresh perspectives and innovative solutions to the table while maintaining a global mindset and dedication to equity and fairness The ideal consultant will possess not only a deep understanding of global industry best practices and regulations but also a keen awareness of the everevolving trends within complex and competitive global HR environments Utilizing datadriven insights they will provide recommendations that drive Mozilla Foundation towards continuous improvement effecting transformative changes that propel the organization toward its objectives <p> <h3> <strong> About Mozilla Foundation <strong> <h3> <p> Mozilla Foundation is a nonprofit public benefit organization Our mission is to ensure that the Internet is a global public resource open and accessible to all <p> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsfoundationmozillaorgen rel=noopener noreferrer nofollow target=blank> Read more about Mozilla Foundations programs here <a> <p> <p> Our organization is deeply committed to Diversity Equity Inclusion and Belonging and our practices and programs reflect that in our people centered approach Since 2021 a number of initiatives have been put in motion which led us to become the organization we are today <p> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsnonprofitquarterlyorgmanagementchallengesearlylessonsinadvancingpayequity rel=noopener noreferrer nofollow target=blank> Read more about our DEIB journey here <a> <p> <h3> <strong> Background <strong> <h3> <p> Over the years Mozilla Foundation has consistently evolved its policies processes and programs to accommodate its growing global footprint Notably last year the organization successfully implemented its new <a class=fontbold underline fontbold underline fontbold underline href=httpsnonprofitquarterlyorgmanagementchallengesearlylessonsinadvancingpayequity rel=noopener noreferrer nofollow target=blank> Compensation Philosophy and Program <a> This strategic initiative was designed to address the challenges of attracting and retaining talent on a global scale while also reinforcing the organizational culture and mission and improving the alignment between pay and measurable employee and organizational performance <p> <p> Like its compensation model overhaul Mozilla Foundation is committed to innovating HR operations processes and policies while ensuring compliance across operational regions Recognizing this a thorough HR assessment is necessary as the organization evolves The evaluation aims to guarantee that current and future HR programs and processes enhance operational efficiencies promote equitable practices drive innovation scale effectively and maintain global compliance <p> <h3> <strong> Scope of Work <strong> <h3> <p> Mozilla Foundation is in need of a comprehensive assessment of all our HR practices programs policies procedures documentation and systems to identify needs for improvement and enhancement of the HR function as well as to assess global legal compliance and regulations Some of the main challenges we are currently facing include <p> <ul> <li> <p> <strong> Geographical diversity and compliance pose significant challenges for our organization <strong> With an increasing number of staff working in countries beyond our original scope our workforce is becoming more dispersed This trend is further compounded by the growing prevalence of remote work As we expand our global footprint we encounter a myriad of legal compliance requirements that are complex and constantly evolving Rapid changes in employment laws and regulations influenced by socioeconomic factors necessitate continuous vigilance and adaptation to ensure compliance across diverse regions with varying social and economic conditions <p> <li> <li> <p> <strong> Attracting and retaining talent from both nonprofit and tech sectors <strong> Due to the unique nature of our work staff join us from a variety of sectors from online organizers coming from the civil society or nonprofit sectors to engineers and data scientists coming from large tech companies with very different experiences and expectations It is imperative that our policies and processes are designed to accommodate this diversity and cater to the varied needs of our team members <p> <li> <li> <p> <strong> Fostering Inclusive Organizational Culture Across Diverse Work Environments <strong> With a global workforce spanning multiple continents and cultural backgrounds ensuring that all staff feel included and valued within the organization presents a significant challenge As we expand our reach disparities in access to resources opportunities and support systems may emerge potentially hindering our ability to cultivate a truly inclusive environment Addressing these disparities requires a thorough assessment of existing practices and policies to identify areas for improvement and develop tailored strategies to promote equity inclusion and a positive employee experience across all regions and demographics <p> <li> <ul> <p> <strong> With the above in mind you will be responsible for delivering <strong> <p> <ul> <li> <p> An early highlevel evaluation of our current systems programs and practices for each functional area making recommendations for any urgent issues that should be addressed right away <p> <li> <li> <p> An assessment of the People and Culture Teams operational framework in alignment with our organizational structure requirements and values while also taking into account our legal obligations subsidiaries and relationships to other organizations <p> <li> <li> <p> A comprehensive review and analysis of each functional area within HR <p> <li> <li> <p> A final comprehensive dynamic and actionable report that includes innovative recommendations findings observations and lessons learned <p> <li> <li> <p> Innovative recommendations for updates to our existing programs policies processes etc in each functional area within HR <p> <li> <ul> <p> <strong> Note <strong> This RFP focuses solely on Mozilla Foundation not on any of its subsidiaries <p> <p> Materials giving more specific details about the Mozilla Foundation current policies procedures and systems will be made available for consultation during the proposal preparation process once a nondisclosure agreement has been signed <p> <h3> <strong> Selection Criteria <strong> <h3> <p> Proposals will be evaluated on the following criteria <p> <ul> <li> <p> The overall approach to the assessment of the global Human Resources processes programs systems as well as best practices and innovation <p> <li> <li> <p> A clearly articulated commitment to diversity equity and inclusion <p> <li> <li> <p> Qualifications and experiences of the firm and key personnel <p> <ul> <li> <p> working with distributed global nonprofit organizations <p> <li> <li> <p> working with nonprofits with forprofit subsidiaries <p> <li> <li> <p> working with tech companies or social purpose businesses <p> <li> <li> <p> developing fair and equitable frameworks <p> <li> <ul> <li> <li> <p> Price value for money <p> <li> <li> <p> Confidence in effectively meeting Mozilla Foundations requirements <p> <li> <ul> <h3> <strong> Submission <strong> <h3> <p> We would like to ease the burden of responding to this RFP Rather than requiring a lengthy proposal with extensive new material related to Mozillas specific work we are asking you to submit basic information past work and a cost estimate Submissions must include the following information <p> <ul> <li> <p> Firm information <p> <li> <li> <p> High level project approach 1 page <p> <li> <li> <p> Earliest date to commence the work <p> <li> <li> <p> Estimated schedule and timeline for completion <p> <li> <li> <p> Cost estimate <p> <li> <li> <p> Examples of past work where possible <p> <li> <li> <p> Experience and references <p> <li> <ul> <p> <strong> Please submit proposals to <strong> <a class=fontbold underline fontbold underline fontbold underline href=mailtolanamozillafoundationorg rel=noopener noreferrer nofollow target=blank> lanamozillafoundationorg <a> and <a class=fontbold underline fontbold underline fontbold underline href=mailtocandicemozillafoundationorg rel=noopener noreferrer nofollow target=blank> candicemozillafoundationorg <a> <strong> We will be reviewing proposals on a rolling basis starting the week of April 15 2024 up until May 14 inclusive <strong> We reserve the right to extend the deadline if we have not yet received proposals that meet our needs <p> <h3> <strong> Schedule <strong> <h3> <p> The preliminary schedule is as follows <p> <ul> <li> <p> Posting RFP April 15 <p> <li> <li> <p> Questions from potential consultants accepted via email Anytime <p> <li> <li> <p> Submission deadline May 14 <p> <li> <li> <p> Evaluation process May 15 May 22 <p> <li> <li> <p> Interviews conducted with finalists if necessary May 2730 <p> <li> <li> <p> Organization announces decision May 31 <p> <li> <li> <p> Consultants begin work June 3 <p> <li> <ul><p>
Senior IT Systems Engineer
Company: Chainlink Labs
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> <strong> About Us <strong> <p> <p> Chainlink Labs is the primary contributing developer of Chainlink the decentralized computing platform powering the verifiable web Chainlink is the industrystandard platform for providing access to realworld data offchain computation and secure crosschain interoperability across any blockchain Chainlink Labs helps power verifiable applications for banking DeFi global trade and gaming by collaborating with some of the worlds largest financial institutions notably Swift DTCC and ANZ Chainlink Labs also works with top Web3 teams including Aave Compound GMX Maker and Synthetix Chainlink Labs was ranked in Newsweeks 100 Most Loved Workplaces 2023 in both the <a class=fontbold underline fontbold underline postingslink href=httpswwwnewsweekcomrankingsmostlovedworkplacesamerica2023 rel=noopener noreferrer nofollow target=blank> United States <a> and <a class=fontbold underline fontbold underline postingslink href=httpswwwnewsweekcomrankingsuks100mostlovedworkplaces2023 rel=noopener noreferrer nofollow target=blank> United Kingdom <a> <p> <p> <p> <p> <strong> The Security Team <strong> <p> <p> The security department is the guardian of Chainlink Labs people and infrastructure Its principal objective is to safeguard Chainlink Labs and its assets against potential threats from any external or internal source This mission is accomplished through a combination of specialized security engineering the deployment of cuttingedge technologies forwardthinking policy development and the training of highly skilled securityaware personnel throughout the entire organization <p> <p> <p> <p> As an indispensable component of the larger organization the team seeks to promote a widely understood culture of security safeguarding our most valuable assets while remaining agile and accessible to all employees and the community <p> <p> <p> <p> The Senior IT Systems Engineer is an experienced IT developer dedicated to building world class infrastructure automation and process while delivering exceptional customer service In this role you will be a founding member of our growing IT team and engineer solutions across identity endpoint management core infrastructure and employee productivity systems This position is a groundfloor opportunity to help shape the future of the IT organization <p> <p> <p> <p> IT is part of our Security function and you will work closely with the Security team to plan implement and communicate initiatives to increase both productivity amp security This role is ideal for an individual that has a strong aptitude for handson engineering work and developing new processes <p> <p> <p> <p> This role is also a careerdefining opportunity as you will be a part of a fastgrowing tech company that is successfully implementing a key piece of the worlds blockchain infrastructure designed to power the digital agreements of the future <p> <p> <p> <p> <p> <p> <strong> Your Impact <strong> <p> <ul> <li> <p> Force multiply company wide productivity and security by engineering identity and access management related solutions <p> <li> <li> <p> Leverage and expand the implementation of our SSO identity lifecycle workflow automation and application integration platform <p> <li> <li> <p> Design build and implement endpoint device management policies and procedures infrastructure and supporting systems <p> <li> <li> <p> Deploy technical fixes across multiple platforms including MacOS Linux and Windows <p> <li> <li> <p> Proficiently stand up scale and maintain core IT infrastructure in a public cloud environment like AWS <p> <li> <li> <p> Eliminate manual effort through automation across core productivity tooling by developing custom apps <p> <li> <li> <p> Onboard and operationalize new solutions that solve the highest leverage business challenges <p> <li> <li> <p> Anticipate the needs of our business while continuously seeking opportunities to innovate and improve the employee experience <p> <li> <li> <p> Develop strategic partnerships within the organization and find ways to reduce operational friction <p> <li> <li> <p> Own the endtoend planning execution and delivery of projects within your scope of responsibility <p> <li> <li> <p> Define new runbooks for operational effectiveness while also optimizing existing documentation <p> <li> <li> <p> Mentor other members of IT to uplevel the team <p> <li> <li> <p> Become a culture carrier as an early employee in a fast paced startup environment <p> <li> <ul> <p> <p> <p> <strong> Requirements <strong> <p> <ul> <li> <p> 10+ years of experience in an IT related position <p> <li> <li> <p> Strong expertise w advanced IAM administration and engineering including development integration with SSO leveraging associated APIs connectors custom rules workflows and automations <p> <li> <li> <p> Strong expertise in scripting languages such as Python and Bash <p> <li> <li> <p> Expertise administering MDM Platforms such as Jamf or VMWare Workspace ONE <p> <li> <li> <p> Expertise hosting and maintaining AWS infrastructure with strong working knowledge of AWS compute storage networking database security and management services <p> <li> <li> <p> Experience hosting and managing Atlassian Suite products within AWS <p> <li> <li> <p> Expertise with software development methodologies such as Agile or Scrum and version control systems like Git <p> <li> <li> <p> Expertise managing core SaaS Products such as Okta GSuite Jira Confluence and Slack <p> <li> <li> <p> Expertise managing and supporting major operating systems such as MacOS Linux and Windows in startup and enterprise environment <p> <li> <li> <p> Experience with a variety of Linux distributions such as Ubuntu NixOS Red Hat and CentOS <p> <li> <li> <p> Working knowledge of DevOps management tools such as Ansible Puppet Terraform or Chef and containerization tools like Docker and Kubernetes <p> <li> <li> <p> Ability to learn and apply new technologies or concepts quickly <p> <li> <li> <p> Adept at identifying and rapidly creating solutions to resolve gaps while staying cognizant of our overall priorities <p> <li> <li> <p> Strong communication skills both written and verbal able to document architecture diagrams and present technical concepts to stakeholders with various levels of technical understanding <p> <li> <li> <p> Strong knowledge of security best practices <p> <li> <li> <p> ITIL certification or working knowledge <p> <li> <ul> <p> <p> <p> <p> <p> <em> All roles with Chainlink Labs are global and remotebased Unless otherwise stated we ask that you try to overlap some working hours with Eastern Standard Time EST <em> <p> <p> <p> <p> <strong> Commitment to Equal Opportunity <strong> <p> <p> Chainlink Labs is an equal opportunity employer All qualified applicants will receive equal consideration for employment in compliance with applicable laws regulations or ordinances If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process please contact us via this <a class=fontbold underline fontbold underline postingslink href=httpsdocsgooglecomformsd1wrB1WRRxShkLHI7roFKlyWDobNc3exwfGX2Eau5FLcedit rel=noopener noreferrer nofollow target=blank> form <a> <p> <p> <p> <p> <strong> Global Data Privacy Notice for Job Candidates and Applicants <strong> <p> <p> Information collected and processed as part of your Chainlink Labs Careers profile and any job applications you choose to submit is subject to our <a class=fontbold underline fontbold underline postingslink href=httpschainlinklabscomprivacypolicy rel=noopener noreferrer nofollow target=blank> Privacy Policy <a> By submitting your application you are agreeing to our use and processing of your data as required <p><p>
Corporate Account Executive
Company: Webflow
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> Webflow is a visual web development platform that empowers noncoders to create incredible experiences for the web <p> <p> Were looking for a <strong> Corporate Account Executive <strong> to help us develop and implement strategies to grow Webflows presence upmarket and build meaningful relationships with both potential and existing customers <p> <h2> <strong> About the role <strong> <h2> <ul> <li> <p> Location Remotefirst United States amp ON Canada Eastern Time Zone <p> <li> <li> <p> Fulltime <p> <li> <li> <p> Exempt status <p> <li> <li> <p> For this role candidates must be legally authorized to work in the United States without the need for Webflows sponsorship for an immigrationrelated employment benefit ie a work visa work permit etc <p> <li> <li> <p> Our cash compensation amount for this role ranges depending on the cost of labor of the geographic area The ranges shared below may change if you are hired in another geographic location <p> <ul> <li> <p> United States all figures cited below in USD and pertain to workers in the United States <p> <ul> <li> <p> Zone A $190000 $210000 <p> <li> <li> <p> Zone B $181000 $200000 <p> <li> <li> <p> Zone C $171000 $189000 <p> <li> <ul> <li> <li> <p> Canada All figures cited below in CAD and pertain to workers in ON amp BC Canada <p> <ul> <li> <p> $230000 $254000 <p> <li> <ul> <li> <ul> <li> <ul> <p> For sales roles the ranges provided are the roles On Target Earnings OTE ranges meaning that the ranges include both the sales commissions target and annual base salary for the role This salary range may be inclusive of several career levels at Webflow and will be narrowed during the interview process based on a number of factors including the candidates <strong> <strong> market location job related experience knowledge qualifications and skills Benefitsadditional compensation for this role may include equity company bonus or sales commissionsbonuses retirement plans health benefits and wellness stipends <p> <p> Please visit our <a class=fontbold underline fontbold underline fontbold underline href=httpswebflowaboutwebflowiocareers rel=noopener noreferrer nofollow target=blank> Careers page <a> for more information on which locations are included in each of our geographic pay zones <em> However please confirm the zone for your specific location with your recruiter <em> <p> <ul> <li> <p> Reporting to the Senior Manager Corporate Sales <p> <li> <ul> <p> As a <strong> Corporate Account Executive <strong> youll <p> <ul> <li> <p> 3+ years of experience closing complex multistakeholder sales cycles with a SaaS product <p> <li> <li> <p> Meet with potential customers deeply understand their problems and assess whether or not Webflow is a good fit <p> <li> <li> <p> Build a sales pipeline with heavy outbound focus <p> <li> <li> <p> Create and drive outbound opportunities through account planningPOVs partnering with SDR and cold messaging <p> <li> <li> <p> Drive the full sales cycle from identifying new prospects to close <p> <li> <li> <p> Establish and maintain relationships with key stakeholders within prospect and customer accounts <p> <li> <li> <p> Negotiate annual or multiyear software contracts <p> <li> <li> <p> Position and communicate Webflows vision solution and value propositions <p> <li> <li> <p> Work crossfunctionally with marketing product design education and engineering to execute sales strategy <p> <li> <li> <p> Collaborate with Customer Success to build highquality onboarding and customer experiences <p> <li> <ul> <p> That said these responsibilities are just the start At Webflow we encourage you to contribute wherever your interests take you and shape your role accordingly <p> <h2> <strong> About you <strong> <h2> <p> Youll thrive as an <strong> Corporate Account Executive <strong> if you have <p> <ul> <li> <p> Proven ability to close complex sales cycles with a SaaS product <p> <li> <li> <p> Experience working crossfunctionally with teams like product engineering support and marketing <p> <li> <li> <p> Love for testing tracking and iterating on your process <p> <li> <li> <p> The ability to thrive in ambiguity and work autonomously <p> <li> <li> <p> Passion or interest in the nocode space <p> <li> <li> <p> Knowledge of or interest in web design development or Webflow products <p> <li> <li> <p> A growth mindset <p> <li> <ul> <p> Even if you dont meet 100 of the above qualifications you should still seriously consider applying Research shows that you may still be considered for a role if you meet just half of the requirements <p> <p> <strong> Our Core Behaviors <strong> <p> <ul> <li> <p> <strong> Obsess over customer experience <strong> We deeply understand <em> what <em> were building and <em> who <em> were building for and serving We define the leading edge of whats possible in our industry and deliver the future for our customers <p> <li> <li> <p> <strong> Move with heartfelt urgency <strong> We have a healthy relationship with impatience channeling it thoughtfully to show up better and faster for our customers and for each other Time is the most limited thing we have and we make the most of every moment <p> <li> <li> <p> <strong> Say the hard thing with care <strong> Our best work often comes from intelligent debate critique and even difficult conversations We speak our minds and dont sugarcoat things and we do so with respect maturity and care <p> <li> <li> <p> <strong> Make your mark <strong> We seek out new and unique ways to create meaningful impact and we champion the same from our colleagues We work as a <em> team <em> to get the job done and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates <p> <li> <ul> <h3> <strong> Benefits amp wellness <strong> <h3> <ul> <li> <p> Equity ownership RSUs in a growing privatelyowned company <p> <li> <li> <p> 100 employerpaid healthcare vision and dental insurance coverage for employees and dependents US fulltime Canadian workers working 30+ hours per week as well as Health Savings AccountHealth Reimbursement Account dependent on insurance plan selection Employees also have voluntary insurance options such as life disability hospital protection accident and critical illness <p> <li> <li> <p> 12 weeks of paid parental leave for both birthing and nonbirthing caregivers as well as an additional 68 weeks of pregnancy disability for birthing parents to be used before child bonding leave Employees also have access to family planning care and reimbursement <p> <li> <li> <p> Flexible PTO with an mandatory annual minimum of 10 days paid time off and sabbatical program <p> <li> <li> <p> Access to mental wellness coaching therapy and Employee Assistance Program <p> <li> <li> <p> Monthly stipends to support health and wellness as well as smart work and annual stipends to support professional growth <p> <li> <li> <p> Professional career coaching internal learning amp development programs <p> <li> <li> <p> 401k plan and financial wellness benefits like CPA or financial advisor coverage <p> <li> <li> <p> Commuter benefits for inoffice workers <p> <li> <ul> <p> <em> Temporary employees are not eligible for paid holiday time off accrued paid time off paid leaves of absence or companysponsored perks <em> <p> <h3> <strong> Be you with us <strong> <h3> <p> At Webflow equality is a core tenet of our culture We are <a class=fontbold underline fontbold underline fontbold underline href=httpswebflowcomdiversityequityinclusion rel=noopener noreferrer nofollow target=blank> committed <a> to building an inclusive global team that represents a variety of backgrounds perspectives beliefs and experiences Employment decisions are made on the basis of jobrelated criteria without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other classification protected by applicable law <p> <h3> <strong> Stay connected <strong> <h3> <h3> Not ready to apply but want to be part of the Webflow community Consider following our story on our Webflow Blog LinkedIn Twitter andor Glassdoor <h3> <h3> <strong> Please note <strong> <h3> <p> <em> To join Webflow youll need valid US or Canadian work authorization depending on the country of employment <em> <p> <p> <em> If you are extended an offer that offer may be contingent upon your successful completion of a background check which will be conducted in accordance with applicable laws We may obtain one or more background screening reports about you solely for employment purposes <em> <p> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpswebflowcomlegalapplicantprivacynotice rel=noopener noreferrer nofollow target=blank> <em> Webflow Applicant Privacy Notice <em> <a> <p><p>