Background Investigation Jobs in Austin, TX

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Looking for Background Investigation jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Background Investigation position in the Austin, TX area.

Customer Service Representative

Company: TruGreen

Location: Abilene, TX

Posted Jan 25, 2025

Personal Banker

Company: PNC

Location: Dallas, TX

Posted Jan 25, 2025

Senior Customer Success Manager

Company: Nexthink

Location: Austin, TX

Posted Jan 25, 2025

Nexthink, a leader in digital employee experience management software, seeks a Customer Success Manager with 5+ years of experience in the software industry. The role involves supporting growth and customer retention in North America, guiding customers through their DEX journey, and driving adoption of Nexthink solutions. The successful candidate will work collaboratively with various teams to ensure positive customer outcomes, operational success, and upsell opportunities. Key responsibilities include owning and executing a comprehensive customer success plan, building relationships with key stakeholders, delivering value, achieving renewal and expansion targets, maintaining customer health, and fostering collaboration within the Nexthink ecosystem.

Frequently Asked Questions

What are the typical salary ranges for Background Investigation roles at different seniority levels?
Entry‑Level Investigators earn $50k–$70k; Mid‑Level Investigators $70k–$95k; Senior Investigators $95k–$130k; Lead/Director roles range $120k–$160k, depending on industry and clearance level.
What skills and certifications are essential for a Background Investigation professional?
Key skills include OSINT, forensic analysis, risk assessment, and regulatory compliance. Certifications such as Certified Background Investigator (CBI), Certified Security Professional (CSP), CISSP, ACIC, and ISO 27001 credential the candidate for advanced roles.
Are Background Investigation roles available for remote work?
Yes—many digital investigation, compliance, and risk analysis positions support fully remote work. On‑site roles typically require access to secure facilities and clearance, but remote work is common for data‑driven investigations.
What career progression paths exist within Background Investigation?
Typical progression: Investigator → Senior Investigator → Lead Investigator → Program Manager → Director of Investigations → VP of Security & Investigations. Each step adds leadership, policy‑setting, and cross‑agency coordination responsibilities.
What are the current industry trends impacting Background Investigation?
AI and machine‑learning platforms are automating evidence triage; blockchain is being used for tamper‑proof credential verification; regulatory shifts like GDPR, CCPA, and defense‑specific security directives are expanding compliance scopes; and fintech, healthcare, and defense sectors are driving higher demand for vetted talent.

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